Blueprint 30
AVP - Mortgage Operations
Blueprint 30, Jacksonville, Florida, United States, 32290
Mphasis Digital Risk is a one stop shop for Mortgage Solutions offering cutting-edge technology tailored to deliver high performance solutions for our clients. We enable enterprises to achieve speed, innovation and personalization in proactively addressing digital disruptive trends.Mphasis Digital Risk’s 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting, closing, and quality control to the largest banks and loan originators.Position Overview:
The AVP of Mortgage Operations will work within a deadline driven, fast paced environment while providing best in-class leadership. This role involves overseeing the entire mortgage origination fulfillment process, from application to closing, ensuring high levels of customer service, and maintaining regulatory compliance.Key Responsibilities:
Lead and manage mortgage operations team, including loan processors, underwriters, closers, and support staff.Formulate and execute strategies to enhance operational efficiency, reduce turnaround times, and improve customer experience.Ensure full compliance with all federal, state, and local mortgage lending regulations.Partner with senior management to define and measure performance metrics, goals, and objectives for the operations department.Track and assess departmental performance against established KPIs.Develop and implement training programs and mentorship initiatives to elevate team members' skills and expertise.Cultivate a culture of continuous improvement, innovation, and teamwork within the operations department.Handle escalations and complex loan scenarios, providing expert guidance and resolution.Collaborate with all internal departments to ensure seamless operations and communication.Requirements:
7+ years demonstrated working knowledge of residential mortgage fulfillment operations, procedures, and applicable state and federal regulatory guidelines.1+ years of professional experience in a strategic review, account management, consultative, or advisory capacity; preferably in residential mortgage.Strong analytic, interpersonal, and verbal and written communication skills.Active participation and calibration with client(s) on a regular basis.Ability to travel up to 25%.Executive presence.Job Type: Full-timePay: $130,000.00 - $150,000.00 per yearBenefits:
401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:
Monday to FridayWork Location:
In personApplication Question(s):
Please provide contact information. Email address and phone number.Experience:
Residential mortgage fulfillment operations: 7 years (Required)Ability to Commute:
Jacksonville, FL 32256 (Required)Willingness to travel:
25% (Preferred)
#J-18808-Ljbffr
The AVP of Mortgage Operations will work within a deadline driven, fast paced environment while providing best in-class leadership. This role involves overseeing the entire mortgage origination fulfillment process, from application to closing, ensuring high levels of customer service, and maintaining regulatory compliance.Key Responsibilities:
Lead and manage mortgage operations team, including loan processors, underwriters, closers, and support staff.Formulate and execute strategies to enhance operational efficiency, reduce turnaround times, and improve customer experience.Ensure full compliance with all federal, state, and local mortgage lending regulations.Partner with senior management to define and measure performance metrics, goals, and objectives for the operations department.Track and assess departmental performance against established KPIs.Develop and implement training programs and mentorship initiatives to elevate team members' skills and expertise.Cultivate a culture of continuous improvement, innovation, and teamwork within the operations department.Handle escalations and complex loan scenarios, providing expert guidance and resolution.Collaborate with all internal departments to ensure seamless operations and communication.Requirements:
7+ years demonstrated working knowledge of residential mortgage fulfillment operations, procedures, and applicable state and federal regulatory guidelines.1+ years of professional experience in a strategic review, account management, consultative, or advisory capacity; preferably in residential mortgage.Strong analytic, interpersonal, and verbal and written communication skills.Active participation and calibration with client(s) on a regular basis.Ability to travel up to 25%.Executive presence.Job Type: Full-timePay: $130,000.00 - $150,000.00 per yearBenefits:
401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:
Monday to FridayWork Location:
In personApplication Question(s):
Please provide contact information. Email address and phone number.Experience:
Residential mortgage fulfillment operations: 7 years (Required)Ability to Commute:
Jacksonville, FL 32256 (Required)Willingness to travel:
25% (Preferred)
#J-18808-Ljbffr