DoorDash USA
Associate Manager, Platform Innovation Partner Integrations
DoorDash USA, Seattle, Washington, us, 98127
About the TeamThe DoorDash Partner Integrations team is dedicated to building, growing and improving the integrations that power our business to ensure that we provide a best-in-class experience for both our partners and our mutual merchants. As DoorDash expands the scale and breadth of integrated offerings, we are seeking talented individuals to join our team and help us launch and scale exciting new bets for our white label restaurants business.
About the RoleDoorDash is looking for an Associate Manager to help build integrations with our first party platform. We are seeking someone to join our team who can help design solutions for diverse integration types, explain complex technical concepts to stakeholders, and assist our product team in identifying areas of opportunity as we launch and scale new integrated offerings. You will work cross-functionally with our Manager of Launch + Product Operations and serve as a member of our broader Restaurant Platform organization. This role will lead the discovery, design and rollout of new integrations and key product features/releases, and manage our technical relationship with key external partners.
You’re excited about this opportunity because you will…
Join a unique startup opportunity
within DoorDash with an aggressive growth trajectory at the ground floor; you will get to work on multiple parts of the business over time and grow your skillset; you will get to work directly with world-class leaders such as DoorDash’s Co-Founder + VP of Restaurant Platform
Own the success
of our integrations by driving initiatives across technical teams, third party partners, and internal business stakeholders
Identify, resolve, and escalate
day-to-day integration-related issues
Serve as the voice of DoorDash
in managing external relationships with our partners, leading implementation and process improvement
Partner with product, engineering, and growth operations
to discover & drive opportunities for improvement that come from data analysis and merchant insights
You’ll help define the integrations roadmap
in collaboration with other product and operations owners
We’re excited about you because…
You’re a
problem solver -
You like being presented with difficult problems, getting into the weeds to triage for root cause, & coming up with a plan
You’re a
relationship-builder –
You can influence and motivate people at all levels across a variety of job functions, both internally & externally
You are
detail-oriented –
You are process driven & highly organized, with a passion for capturing all details in a way that is understandable to both business and tech
You’re a
project manager -
You have strong project & program management skills with a demonstrated ability to manage numerous engagements at once
You are
analytical –
You are able to interpret complex data and synthesize it into business insights that drive product prioritization
You are a
self starter -
You have a proactive attitude and are willing to take the first step when it comes to identifying and implementing opportunities for improvement
Qualifications
4+ years of experience leading integrations, with experience translating technical concepts to business solutions and building/implementing integrations, within roles such as but not limited to: startup/restaurant tech/software/systems strategy & operations, solutions architecture, solutions engineering, technical program management
Hardware experience is a plus but not required
Demonstrated technical experience with APIs and webhooks
Proven track record of leading high-visibility initiatives, working both cross-functionally and externally to achieve goals, and succeeding in a team environment
Hands-on working SQL experience to analyze complex problems and troubleshoot issues independently
Excellent written and verbal communication skills
Bachelor’s degree required
We expect this position to be filled by
12/16/2024.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC OnlyWe use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using
Covey Scout for Inbound
from August 21, 2023, through December 21, 2023, and resumed using
Covey Scout for Inbound
again on June 29, 2024.The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:
Covey
#J-18808-Ljbffr
About the RoleDoorDash is looking for an Associate Manager to help build integrations with our first party platform. We are seeking someone to join our team who can help design solutions for diverse integration types, explain complex technical concepts to stakeholders, and assist our product team in identifying areas of opportunity as we launch and scale new integrated offerings. You will work cross-functionally with our Manager of Launch + Product Operations and serve as a member of our broader Restaurant Platform organization. This role will lead the discovery, design and rollout of new integrations and key product features/releases, and manage our technical relationship with key external partners.
You’re excited about this opportunity because you will…
Join a unique startup opportunity
within DoorDash with an aggressive growth trajectory at the ground floor; you will get to work on multiple parts of the business over time and grow your skillset; you will get to work directly with world-class leaders such as DoorDash’s Co-Founder + VP of Restaurant Platform
Own the success
of our integrations by driving initiatives across technical teams, third party partners, and internal business stakeholders
Identify, resolve, and escalate
day-to-day integration-related issues
Serve as the voice of DoorDash
in managing external relationships with our partners, leading implementation and process improvement
Partner with product, engineering, and growth operations
to discover & drive opportunities for improvement that come from data analysis and merchant insights
You’ll help define the integrations roadmap
in collaboration with other product and operations owners
We’re excited about you because…
You’re a
problem solver -
You like being presented with difficult problems, getting into the weeds to triage for root cause, & coming up with a plan
You’re a
relationship-builder –
You can influence and motivate people at all levels across a variety of job functions, both internally & externally
You are
detail-oriented –
You are process driven & highly organized, with a passion for capturing all details in a way that is understandable to both business and tech
You’re a
project manager -
You have strong project & program management skills with a demonstrated ability to manage numerous engagements at once
You are
analytical –
You are able to interpret complex data and synthesize it into business insights that drive product prioritization
You are a
self starter -
You have a proactive attitude and are willing to take the first step when it comes to identifying and implementing opportunities for improvement
Qualifications
4+ years of experience leading integrations, with experience translating technical concepts to business solutions and building/implementing integrations, within roles such as but not limited to: startup/restaurant tech/software/systems strategy & operations, solutions architecture, solutions engineering, technical program management
Hardware experience is a plus but not required
Demonstrated technical experience with APIs and webhooks
Proven track record of leading high-visibility initiatives, working both cross-functionally and externally to achieve goals, and succeeding in a team environment
Hands-on working SQL experience to analyze complex problems and troubleshoot issues independently
Excellent written and verbal communication skills
Bachelor’s degree required
We expect this position to be filled by
12/16/2024.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC OnlyWe use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using
Covey Scout for Inbound
from August 21, 2023, through December 21, 2023, and resumed using
Covey Scout for Inbound
again on June 29, 2024.The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:
Covey
#J-18808-Ljbffr