Logo
Catholic Charities USA

Manager, Volunteer Engagement

Catholic Charities USA, Alexandria, Virginia, us, 22350


The Manager for AmeriCorps Programs’ primary responsibility is to facilitate the AmeriCorps grants for which CCUSA acts as the national intermediary. This individual will be responsible for identifying and developing programmatic responses to emerging issues and trends in the fields related to the AmeriCorps grants. In addition, this individual will also facilitate CCUSA’s members knowledge of and ability to use national service to provide quality services, encourage and assist CCUSA members to network, share information, and collaborate with each other. This position provides supervision, coaching, and mentoring to all AmeriCorps staff located at CCUSA.

Key Components

• Manage the AmeriCorps grants for which CCUSA acts as the national intermediary.

• Manage grant applications, continuations, and re-compete processes.

• Facilitate CCUSA’s members (agencies, institutions, and individuals) knowledge of and ability to use AmeriCorps program members to provide quality services.

• Supervise and provide support to AmeriCorps Program Analyst.

• Work with the Financial Grants Manager on the development and monitoring of program budgets and reports to ensure sound fiscal operations.

• Implement grants for sub-applications, sub-award agreements and reports.

• Encourage and assist CCUSA members to network, share information, and collaborate with each other.

• Facilitate the activities of the CCUSA Volunteer Management Network

• Manage relationships with national partners aligning with volunteer work, including the Catholic Volunteer Network, Nonprofit Leadership Alliance, State Service Commissions, and other organizations that benefit our member agencies.

Primary Responsibilities

• Identify and develop programmatic responses to emerging issues and trends in the fields related to the AmeriCorps grants by developing and applying for new national AmeriCorps programs.

• Manage utilization of grants system for 40+ AmeriCorps sub-grantees.

• Conduct and monitor compliant background checks.

• Coordinate the sub-grant process for AmeriCorps program participating agencies.

• Facilitate sub-grantee application process by presenting funding opportunities, providing technical support to agency applicants, and overseeing the review and awarding of sub-grants.

• Collect, compile and enter comprehensive, on-time grant status reports.

• Complete financial review and answer any finance or HR related questions to the sub-grantees.

• Monitor grant activities through periodic site visits with sub-grantees.

• Coordinate and facilitate the AmeriCorps training programs, workshops, webinars and conference calls for sub-grantees.

• Work with the grants accountant on the development and monitoring of program budgets to ensure sound fiscal operations.

• Track service site match requirements, submit expenditure requests, and review and approve quarterly financial reports and budget modifications in conjunction with grants accountant.

• Develop and maintain relationships with AmeriCorps and with national, regional, and local organizations related to the AmeriCorps grants.

• Provide resources to new and existing sub-grantees on updated AmeriCorps policies and procedures and effective program management.

• Oversee administrative tasks such as maintaining member files, approving timesheets, and coordinating logistics form trainings and events.

• Maintain documentary evidence according to grant requirements.

Secondary Responsibilities

• Facilitate agency outreach and recruitment, for AmeriCorps programs, create webinars and resources to increase agency involvement.

• Complete risk matrix for AmeriCorps grants and implement monitoring plan accordingly.

• Coordinate evaluation and continuous efforts to improve service delivery and member experience.

• Provide support and technical assistance to the Volunteer Managers Network through creation of newsletters, webinars, coffee talks, and in-person meetings.

• Run the annual Volunteer of the Year Award.

• Promote volunteer recognition activities.

• Engage with sub-grantees through CCUSA’s digital community, providing programmatic updates, facilitating discussions, and resource sharing.

• Represent CCUSA externally to further organizational priorities and facilitate information sharing and collaboration in the field.

• Consult with other staff members internally on designated program areas to assist in problem resolution, skill building, and internal integration to better serve member agencies.

• Serve on select internal committees.

• Participate as an active member of the Catholic Charities USA team.

• Embrace CCUSA’s values and the behaviors that support the values.

• Stay abreast of developments in the field and participate in relevant professional organizations and meetings to understand and, as appropriate, identify trends and recommend new approaches.

• Identify new and existing partners in the volunteer management field and continue relationship with each entity, utilizing resources and advertising offerings to member agencies.

Primary Skills

• Solid knowledge of and competency in program management

• Competency in writing and monitoring grants, including federal financial management

• Strong written and oral communication.

• Strong relationship building skills

• Attention to detail

• Strong commitment to customer/member service

• Strong knowledge of and commitment to Catholic Charities USA’s mission and Catholic Identity

• Ability to manage multiple and diverse programmatic responsibilities

• Ability to work with people of diverse backgrounds

• Ability to network and interact internally and externally

• Ability to coordinate and participate in effective partnerships with key stakeholders

• Ability to recognize and creatively respond to trends and changes in the field of national service

Secondary Skills

• Ability to work with and provide guidance to supervisory level staff in the field

• Strong organizational and analytical skills

• Competency in meeting facilitation and audience presentations

• Ability to excel in fast-paced, changing, and challenging environments

• Strong computer competency

Minimum Education

• BS/BA degree (or equivalent experience)

Minimum Experience

• Three years’ experience working with program administration. Experience with AmeriCorps a plus

Special Working Conditions

• This position may require extended periods of standing, sitting, as well as some repetitive movements, bending and repetitive lifting of minimal weight

• Reasonable accommodations may be made to enable individuals with disabilities to perform the key components and primary responsibilities

• Travel 15%

#J-18808-Ljbffr