Axon
Strategic deployment manager
Axon, Atlanta, Georgia, United States, 30383
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.Your ImpactWe are searching for a
Strategic Deployment Manager
with one of the leading companies in smart weapons, public safety, hardware, and advanced software/SaaS solutions for public safety agencies on a national and global level.The
Strategic Deployment Manager
role involves managing all aspects of deployment, ensuring that project milestones and deadlines are met, and that documentation supports customer acceptance for revenue recognition. You will work closely with agency and IT leaders to define the vision, scope, and delivery timelines for project deliverables. Additionally, you will participate in defining project scope and objectives, support the work estimation process, and manage stakeholders including Axon vendors and subcontractors. Your responsibilities also include overseeing project-level change management activities in collaboration with client partners and internal stakeholders.The
Strategic Deployment Manager
should have project management and leadership skills; a good understanding of Axon products, information technology concepts and processes; public speaking and teaching skills; and the ability to work with both business and IT leaders to support the deployment of complex technical solutions within business timelines.What You'll DoLocation:
Hybrid (Must report into one of our Hub locations listed below) (Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA) Required to travel up to 30% within the U.SReports to:
Strategic Deployment Manager, SupervisorDirect Reports:
NoneManage large and/or complex implementation of Axon hardware and software products from start through successful deploymentEngage with technology users and decision makers (Chiefs of Police, Command staff, Sheriffs, Directors of IT, Records Supervisors and Clerks, Police Officers, etc.) and program managers to guide and direct the successful deployment of Axon's hardwareParticipate in pre-sales efforts including scoping of appropriate Professional Services and assisting with RFP RFI responses and deployment plan creationProvide structure and clarity where there is ambiguity in customer needs and implementation processManage project scope on behalf of the agency including identifying stakeholders for all key project roles, implementing, and managing project timeline, communications, and status updatesDocument customer feature requests and issues, providing feedback to leaders and other key stakeholdersMaintain agency-facing and internal project dashboards, communicating progress, identify, manage, and escalate risks, and ensuring end-to-end success of the implementationPartner and collaborate with internal stakeholders from Proposals, Sales, Sales Operations, Finance, Customer Success, Product Management, and other Project Management teamsWhat You Bring5+ years of project deployment and coordination experience5+ years working collaboratively in complex environmentsExperience utilizing technical project management tracking tools to ensure project tracking and completionExperience delivering and/or managing device deployment, Infrastructure or Enterprise Applications projects to law enforcement or other governmental entities preferredAbility to work strategically in a fast-paced environment, under tight deadlinesAbility to effectively manage and handle multiple congruent/ simultaneous projects at the same timeOther QualificationsTechnical acumen: Become Subject Matter Expert in Axon's products to ensure optimal support on deploymentsDemonstrated exceptional customer relationship management skills with a track record of aligning stakeholders and driving fast-moving, rapidly changing projectsExcellent written and verbal communication skills with a demonstrated ability to structure projects, define milestones, and align stakeholdersOperates with a sense of urgency, accuracy, and detail-orientation, while maintaining consistent lines of communication with all teams involved in each projectDemonstrate adaptability and versatility by embracing tasks and projects beyond core responsibilities, continuously seeking opportunity to grow and learn in various aspects of the roleEnthusiasm and commitment to AXON's Mission, Core Values, and Program MissionWillingness to join forces and drive company-wide initiatives across multiple departmentsExcellent training skills, in both live and virtual environments.PMP certification is an asset but not requiredBenefits That Benefit You
Competitive salary and 401k with employer matchDiscretionary paid time offPaid parental leave for allMedical, Dental, Vision plansFitness ProgramsEmotional & Mental Wellness supportLearning & Development programsAnd yes, we have snacks in our officesBenefits listed herein may vary depending on the nature of your employment and the location where you workThe Pay: Axon is a total compensation company, meaning compensation is made up of base pay and bonus. The starting base pay for this role is between USD 94,552 in the lowest geographic market and USD 141,828 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.Important NotesThe above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.Some roles may also require legal eligibility to work in a firearms environment.Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.Your ImpactWe are searching for a
Strategic Deployment Manager
with one of the leading companies in smart weapons, public safety, hardware, and advanced software/SaaS solutions for public safety agencies on a national and global level.The
Strategic Deployment Manager
role involves managing all aspects of deployment, ensuring that project milestones and deadlines are met, and that documentation supports customer acceptance for revenue recognition. You will work closely with agency and IT leaders to define the vision, scope, and delivery timelines for project deliverables. Additionally, you will participate in defining project scope and objectives, support the work estimation process, and manage stakeholders including Axon vendors and subcontractors. Your responsibilities also include overseeing project-level change management activities in collaboration with client partners and internal stakeholders.The
Strategic Deployment Manager
should have project management and leadership skills; a good understanding of Axon products, information technology concepts and processes; public speaking and teaching skills; and the ability to work with both business and IT leaders to support the deployment of complex technical solutions within business timelines.What You'll DoLocation:
Hybrid (Must report into one of our Hub locations listed below) (Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA) Required to travel up to 30% within the U.SReports to:
Strategic Deployment Manager, SupervisorDirect Reports:
NoneManage large and/or complex implementation of Axon hardware and software products from start through successful deploymentEngage with technology users and decision makers (Chiefs of Police, Command staff, Sheriffs, Directors of IT, Records Supervisors and Clerks, Police Officers, etc.) and program managers to guide and direct the successful deployment of Axon's hardwareParticipate in pre-sales efforts including scoping of appropriate Professional Services and assisting with RFP RFI responses and deployment plan creationProvide structure and clarity where there is ambiguity in customer needs and implementation processManage project scope on behalf of the agency including identifying stakeholders for all key project roles, implementing, and managing project timeline, communications, and status updatesDocument customer feature requests and issues, providing feedback to leaders and other key stakeholdersMaintain agency-facing and internal project dashboards, communicating progress, identify, manage, and escalate risks, and ensuring end-to-end success of the implementationPartner and collaborate with internal stakeholders from Proposals, Sales, Sales Operations, Finance, Customer Success, Product Management, and other Project Management teamsWhat You Bring5+ years of project deployment and coordination experience5+ years working collaboratively in complex environmentsExperience utilizing technical project management tracking tools to ensure project tracking and completionExperience delivering and/or managing device deployment, Infrastructure or Enterprise Applications projects to law enforcement or other governmental entities preferredAbility to work strategically in a fast-paced environment, under tight deadlinesAbility to effectively manage and handle multiple congruent/ simultaneous projects at the same timeOther QualificationsTechnical acumen: Become Subject Matter Expert in Axon's products to ensure optimal support on deploymentsDemonstrated exceptional customer relationship management skills with a track record of aligning stakeholders and driving fast-moving, rapidly changing projectsExcellent written and verbal communication skills with a demonstrated ability to structure projects, define milestones, and align stakeholdersOperates with a sense of urgency, accuracy, and detail-orientation, while maintaining consistent lines of communication with all teams involved in each projectDemonstrate adaptability and versatility by embracing tasks and projects beyond core responsibilities, continuously seeking opportunity to grow and learn in various aspects of the roleEnthusiasm and commitment to AXON's Mission, Core Values, and Program MissionWillingness to join forces and drive company-wide initiatives across multiple departmentsExcellent training skills, in both live and virtual environments.PMP certification is an asset but not requiredBenefits That Benefit You
Competitive salary and 401k with employer matchDiscretionary paid time offPaid parental leave for allMedical, Dental, Vision plansFitness ProgramsEmotional & Mental Wellness supportLearning & Development programsAnd yes, we have snacks in our officesBenefits listed herein may vary depending on the nature of your employment and the location where you workThe Pay: Axon is a total compensation company, meaning compensation is made up of base pay and bonus. The starting base pay for this role is between USD 94,552 in the lowest geographic market and USD 141,828 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.Important NotesThe above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.Some roles may also require legal eligibility to work in a firearms environment.Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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