Advantage Solutions
Amazon Account Supervisor
Advantage Solutions, Miami, Florida, us, 33222
Amazon Account Supervisor
Job Locations
US-FL-Miami
Primary Posting Location : City
Miami
Primary Posting Location : State/Province
FL
Primary Posting Location : Postal Code
33107
Primary Posting Location : Country
US
Requisition ID
2024-433955
Position Type
Full Time
Category
Client Services/Account Management
Minimum
USD $85,000.00/Yr.
Maximum
USD $95,000.00/Yr.
Summary
Account Supervisor:The Account Supervisor manages programs and strategic planning initiatives within a specific department of the business to ensuresales targets are met. This role may be dedicated to servicing one significant client or responsible for multiple clients' goals andencompassing customer relations and implementation.Ecommerce is a fast-paced industry, and the only constant is change- we are looking for someone who is dynamic, curious &confident to join our team as an Account Supervisor for our Amazon team. This role is responsible for providing strategic, tactical,and operational leadership on the highest levels. In a work-from-home environment, to be successful, you will need to learn quickly,stay on top of new e-commerce trends, and be a motivated, independent worker. Excellent project management skills as well aspoise, confidence and strategic thinking go a long way in this role. Collaboration with other business management & AdvantageUnified Commerce teams is crucial for success in this role as our Enterprise approach and breadth of services is key to our approach.What we offer:Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company matchTraining and Career DevelopmentGenerous Paid Time-OffQualifications:Bachelor's Degree or equivalent experience in the area of Marketing/Brand Management required; MBA Degree or equivalent experience is preferred6+ years of experience in a consumer product, brand manager, media, or agency experience preferredSuperior task management, interpersonal, written and verbal communications skillsMin 4 or 5 years of experience full access and broad knowledge of Amazon Seller Central or VendorCentral either in an agency role, a brand role or Amazon directMin 3 years eCommerce experience understanding SEO, shipping, new item set upMin 2 years of Amazon Advertising experienceResponsibilities:Manage 4-6 brands on Amazon 3P or 1P growing sales aligned to client's goals andbeing in the role as their Amazon expert.Meet with clients weekly to review issues, performance, advertising strategies,content updates, promotional calendars, support cases and recommend long-termstrategies.Create best-in-class catalog pages with a focus on SEO (titles, bullet points, productdescription, hidden keywords). Monitor changes in SEO using third party tools.Manage variation strategy and monitor regularly for improvements.Identify account problems, open Amazon support cases and monitor resolutions.Meet regularly with Amazon account executives and vendor managers tocollaborate on brand growth.Make recommendations to clients on international expansion opportunities andmanage client's international Amazon marketplaces.Review advertising budgets, strategies, ACOS, ROAS, TACOS and work withadvertising team to align on brand's goals.Assist in getting new products live and retail ready, including collecting VINEreviews and problem resolution of existing items.Utilize A/B testing when applicable.Work with graphic design team to make recommendations to client to upsellcreative assets for above-the-fold (ATF), A+ content, videos and advertising assets.Make recommendations based on data and consumer insights.Develop and implement growth strategies for assigned brands.Work with internal advertising team to implement advertising campaigns andanalyze trends and results to achieve client's goals.Facilitate communication, opportunities, challenges, and workflow to other teammembers and attend all client meetings and reviews.Organize FBA or MFN shipment strategies and creation of shipments to Amazon.Create Ad-hoc reporting for brands to address situational issues, forecasts,strategic planning and performance optimization programs.All capabilities within Seller Central or Vendor Central related to a product ASINsales growth strategy.Plus other tasks as assignedSkills:Advanced Excel and strategic thinking skillsKnowledge using third party tools including Helium10, Keepa, DataHawk, Jungle Scout, or ZonguruStrong presentation and interpersonal skillsStrong written communication and verbal communication skillsWell-organized, detail-oriented, and able to handle a fast-paced work environmentTrack record of building and maintaining customer/client relationshipsStrong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook,and web-browsersJob Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.Position SummaryThe Account Supervisor functions as a leader of Agency shopper marketing program deliverables within multiple categories or retail channels.
Primary role is to provide leadership as the face of the Agency to client contact(s) during the conception, creative communications design development, retail sell-in, execution and analysis of account/brand-specific programs. Responsible for spearheading and synchronizing a cross-functional team to deliver strategic business planning frameworks, communication platforms, program concept development, effective sales presentations, retail sell-in support, and analysis of results.Essential Job Duties and ResponsibilitiesPersonal AccountabilityWhen brand facing, sit on-site with clients, fully representing the agency in-front of the client and representing the brand back to the agency.Develop and own key influencer relationships that build a trust-based partnership with client teams, agency partners, and third party vendorsDemonstrate working knowledge of consumer/shopper marketing landscapes and the client's own industry to develop new business opportunities and potential revenue streams within existing clientDesign and lead proposal and program development presentations with limited guidance from a DirectorEstablish agency thought leadership for defined area of responsibilitySupervise and/or directly manage program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processesWhen field facing, responsible for key channel or customer comprising 10%+ of the client's businessResponsible for recruiting, hiring, training, and development of direct reports with support of a DirectorOther related duties as assignedCross-Functional AccountabilityPartner with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/shopper insights that drive purchase behavior changeDemonstrate leadership to internal Agency concept, creative design, and production team members in order to ensure all deliverables are on strategy and meet client expectationsEngage, mentor, and inspire Agency cross-functional team by teaching the fundamentals, demonstrate, and empower proactive thinking, prioritize goals, and facilitate conflict resolution as neededCommunicate and interact effectively with cross-agency teams for all departments and/or clients to deliver timely client decisions and approvalsOther related duties as assignedSupervisory ResponsibilitiesDirect ReportsHires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resourcesIndirect ReportsMay delegate work of others and provide guidance, direction and mentoring to indirect reportsTravel and/or Driving RequirementsTravel and Driving are essential duties and function of this jobTravel up to
as neededMinimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the jobEducation Level:
(Required):
Bachelor's Degree or equivalent experience(Preferred):
MBA Degree or equivalent experienceField of Study/Area of Experience:
Marketing/Brand Management-3-5 years of experience in the role of leader/manager in agency, brand management, and/or media production-6+ years of experience in consumer product, brand manage, media, or agency experience preferredSkills, Knowledge and AbilitiesAbility to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Excellent written communication and verbal communication skills
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Creative self-start with strong relationship, organization, negotiation, and problem solving skills
Able to work with third party properties, agencies, suppliers and media organizations
Environmental & Physical RequirementsOffice / Sedentary RequirementsIncumbent must be able to perform the essential functions of the job.
Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.Additional Information Regarding The Company Job Duties and Job DescriptionsJob duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.
The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes.
Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
CONNECT TO YOUR CAREER
Not ready to apply? Connect with us for general consideration.
#J-18808-Ljbffr
Job Locations
US-FL-Miami
Primary Posting Location : City
Miami
Primary Posting Location : State/Province
FL
Primary Posting Location : Postal Code
33107
Primary Posting Location : Country
US
Requisition ID
2024-433955
Position Type
Full Time
Category
Client Services/Account Management
Minimum
USD $85,000.00/Yr.
Maximum
USD $95,000.00/Yr.
Summary
Account Supervisor:The Account Supervisor manages programs and strategic planning initiatives within a specific department of the business to ensuresales targets are met. This role may be dedicated to servicing one significant client or responsible for multiple clients' goals andencompassing customer relations and implementation.Ecommerce is a fast-paced industry, and the only constant is change- we are looking for someone who is dynamic, curious &confident to join our team as an Account Supervisor for our Amazon team. This role is responsible for providing strategic, tactical,and operational leadership on the highest levels. In a work-from-home environment, to be successful, you will need to learn quickly,stay on top of new e-commerce trends, and be a motivated, independent worker. Excellent project management skills as well aspoise, confidence and strategic thinking go a long way in this role. Collaboration with other business management & AdvantageUnified Commerce teams is crucial for success in this role as our Enterprise approach and breadth of services is key to our approach.What we offer:Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company matchTraining and Career DevelopmentGenerous Paid Time-OffQualifications:Bachelor's Degree or equivalent experience in the area of Marketing/Brand Management required; MBA Degree or equivalent experience is preferred6+ years of experience in a consumer product, brand manager, media, or agency experience preferredSuperior task management, interpersonal, written and verbal communications skillsMin 4 or 5 years of experience full access and broad knowledge of Amazon Seller Central or VendorCentral either in an agency role, a brand role or Amazon directMin 3 years eCommerce experience understanding SEO, shipping, new item set upMin 2 years of Amazon Advertising experienceResponsibilities:Manage 4-6 brands on Amazon 3P or 1P growing sales aligned to client's goals andbeing in the role as their Amazon expert.Meet with clients weekly to review issues, performance, advertising strategies,content updates, promotional calendars, support cases and recommend long-termstrategies.Create best-in-class catalog pages with a focus on SEO (titles, bullet points, productdescription, hidden keywords). Monitor changes in SEO using third party tools.Manage variation strategy and monitor regularly for improvements.Identify account problems, open Amazon support cases and monitor resolutions.Meet regularly with Amazon account executives and vendor managers tocollaborate on brand growth.Make recommendations to clients on international expansion opportunities andmanage client's international Amazon marketplaces.Review advertising budgets, strategies, ACOS, ROAS, TACOS and work withadvertising team to align on brand's goals.Assist in getting new products live and retail ready, including collecting VINEreviews and problem resolution of existing items.Utilize A/B testing when applicable.Work with graphic design team to make recommendations to client to upsellcreative assets for above-the-fold (ATF), A+ content, videos and advertising assets.Make recommendations based on data and consumer insights.Develop and implement growth strategies for assigned brands.Work with internal advertising team to implement advertising campaigns andanalyze trends and results to achieve client's goals.Facilitate communication, opportunities, challenges, and workflow to other teammembers and attend all client meetings and reviews.Organize FBA or MFN shipment strategies and creation of shipments to Amazon.Create Ad-hoc reporting for brands to address situational issues, forecasts,strategic planning and performance optimization programs.All capabilities within Seller Central or Vendor Central related to a product ASINsales growth strategy.Plus other tasks as assignedSkills:Advanced Excel and strategic thinking skillsKnowledge using third party tools including Helium10, Keepa, DataHawk, Jungle Scout, or ZonguruStrong presentation and interpersonal skillsStrong written communication and verbal communication skillsWell-organized, detail-oriented, and able to handle a fast-paced work environmentTrack record of building and maintaining customer/client relationshipsStrong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook,and web-browsersJob Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.Position SummaryThe Account Supervisor functions as a leader of Agency shopper marketing program deliverables within multiple categories or retail channels.
Primary role is to provide leadership as the face of the Agency to client contact(s) during the conception, creative communications design development, retail sell-in, execution and analysis of account/brand-specific programs. Responsible for spearheading and synchronizing a cross-functional team to deliver strategic business planning frameworks, communication platforms, program concept development, effective sales presentations, retail sell-in support, and analysis of results.Essential Job Duties and ResponsibilitiesPersonal AccountabilityWhen brand facing, sit on-site with clients, fully representing the agency in-front of the client and representing the brand back to the agency.Develop and own key influencer relationships that build a trust-based partnership with client teams, agency partners, and third party vendorsDemonstrate working knowledge of consumer/shopper marketing landscapes and the client's own industry to develop new business opportunities and potential revenue streams within existing clientDesign and lead proposal and program development presentations with limited guidance from a DirectorEstablish agency thought leadership for defined area of responsibilitySupervise and/or directly manage program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processesWhen field facing, responsible for key channel or customer comprising 10%+ of the client's businessResponsible for recruiting, hiring, training, and development of direct reports with support of a DirectorOther related duties as assignedCross-Functional AccountabilityPartner with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/shopper insights that drive purchase behavior changeDemonstrate leadership to internal Agency concept, creative design, and production team members in order to ensure all deliverables are on strategy and meet client expectationsEngage, mentor, and inspire Agency cross-functional team by teaching the fundamentals, demonstrate, and empower proactive thinking, prioritize goals, and facilitate conflict resolution as neededCommunicate and interact effectively with cross-agency teams for all departments and/or clients to deliver timely client decisions and approvalsOther related duties as assignedSupervisory ResponsibilitiesDirect ReportsHires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resourcesIndirect ReportsMay delegate work of others and provide guidance, direction and mentoring to indirect reportsTravel and/or Driving RequirementsTravel and Driving are essential duties and function of this jobTravel up to
as neededMinimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the jobEducation Level:
(Required):
Bachelor's Degree or equivalent experience(Preferred):
MBA Degree or equivalent experienceField of Study/Area of Experience:
Marketing/Brand Management-3-5 years of experience in the role of leader/manager in agency, brand management, and/or media production-6+ years of experience in consumer product, brand manage, media, or agency experience preferredSkills, Knowledge and AbilitiesAbility to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Excellent written communication and verbal communication skills
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Creative self-start with strong relationship, organization, negotiation, and problem solving skills
Able to work with third party properties, agencies, suppliers and media organizations
Environmental & Physical RequirementsOffice / Sedentary RequirementsIncumbent must be able to perform the essential functions of the job.
Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.Additional Information Regarding The Company Job Duties and Job DescriptionsJob duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.
The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes.
Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
CONNECT TO YOUR CAREER
Not ready to apply? Connect with us for general consideration.
#J-18808-Ljbffr