TBC Corporation
Franchise Development Manager - Big O
TBC Corporation, Chicago, Illinois, United States, 60290
With $5 billion in revenue and 3,800+ employees in the U.S., Mexico and Canada, TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 2,000 franchised tire and automotive service centers under the Big O Tires and Midas. TBC is headquartered in Palm Beach Gardens, Florida.TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires.Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:Integrity
- We act honestly because nothing is more important than our reputation.Teamwork
- We are better together.People-Focused
- We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.Accountability
- We own our actions and decisions; we do what we say we are going to do.Leave Everything Better
- We innovate to improve everything we touch, and we take actions now to protect the future.Description
The Franchise Development Manager is a seasoned, professional sales role focused on awarding new franchises of our best-in-class, complete auto care brand, Big O Tires. This high-profile development job requires a sales professional that can successfully convert leads delivered to them and develop independent lead sources to identify quality franchisee candidates. This role must be able to justify upfront investments in the franchise based upon the strength of the franchise brand and system. Knowledge of the auto industry, franchising and retail operations will help this candidate be successful. Additionally, this role will assist existing franchisees working with the brand’s operational teams to identify expandable existing franchisees and create a growth path with operations to maximize existing franchisees growth desires in the short and long term.Job Responsibilities
Recruit successful new franchisees for Big O Tires and identify existing expandable franchisees working with operations team of both brands in a cohesive manner.Understand and be able to explain the systems and programs for Big O Tires.Develop relationships and key activities with all business units and necessary stakeholders involved in the franchise system.Identify and create strategic development opportunities that include, but are not limited to, business brokers, real estate entities, other franchise systems, existing Big O Tires franchisees and/or complementary and competing businesses in the automotive field.Create a sense of urgency and a culture of support for our franchisees throughout TBC Corporation.Be an enthusiastic advocate for all of our franchise brands.Exceed aggressive sales goals to support the growth of our franchise business.Understanding of state and federal laws concerning franchise sales and disclosures including Franchise Disclosure Documents (FDD).Familiar with lead generation software (ex. Salesforce CRM system) and have technical skills to navigate, populate and utilize.Additional Job Responsibilities
Lead candidates through a complex, multi-stage process to educate them about our franchise opportunity and get them approved as franchisees.Continue to be primary point of contact for approved franchisees and work with internal departments to complete transactions through store opening, after initial franchise approval.Maintain strict compliance with state and federal franchise sales and disclosure laws.Timely and professionally respond to applicants.Ability to travel as needed, including weekends.Ability to work in a self-directed environment.Other duties as assigned.Qualifications
Bachelor’s degree preferred but not necessary.Prefer minimum of 2-4 years of experience in high growth franchise sales; not required for the right candidate.Proven team player with verifiable results to show for it.Ability to work with interdepartmental shared services corporate support model is a must.Negotiating skills with a mindset to create “win-win” outcomes.Understanding of broker and consultant networks.Possesses the ability to work well under pressure and handle multiple tasks.Deliver impeccable customer service with tenacious follow-up skills.Strong business acumen.Exceptional Microsoft Office Skills: PowerPoint, Word and Excel.Bilingual language skills in Spanish/English are a plus.TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit, we view the following as mission critical for this role:Strategic Mindset : seeing ahead to future possibilities and translating them into breakthrough strategies.Action Oriented : Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Cultivates Innovation : Creating new and better ways for the organization to be successful.Collaborates : Building partnerships and working collaboratively with others to meet shared objectives.Customer Focus : Building strong customer relationships and delivering customer-centric solutions.Develops Talent : Developing people to meet both their career goals and the organization's goals.Ensures Accountability : Holding self and others accountable to meet commitments.Drives Engagement : Creating a climate where people are motivated to do their best to help the organization achieve its objectives.Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
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- We act honestly because nothing is more important than our reputation.Teamwork
- We are better together.People-Focused
- We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.Accountability
- We own our actions and decisions; we do what we say we are going to do.Leave Everything Better
- We innovate to improve everything we touch, and we take actions now to protect the future.Description
The Franchise Development Manager is a seasoned, professional sales role focused on awarding new franchises of our best-in-class, complete auto care brand, Big O Tires. This high-profile development job requires a sales professional that can successfully convert leads delivered to them and develop independent lead sources to identify quality franchisee candidates. This role must be able to justify upfront investments in the franchise based upon the strength of the franchise brand and system. Knowledge of the auto industry, franchising and retail operations will help this candidate be successful. Additionally, this role will assist existing franchisees working with the brand’s operational teams to identify expandable existing franchisees and create a growth path with operations to maximize existing franchisees growth desires in the short and long term.Job Responsibilities
Recruit successful new franchisees for Big O Tires and identify existing expandable franchisees working with operations team of both brands in a cohesive manner.Understand and be able to explain the systems and programs for Big O Tires.Develop relationships and key activities with all business units and necessary stakeholders involved in the franchise system.Identify and create strategic development opportunities that include, but are not limited to, business brokers, real estate entities, other franchise systems, existing Big O Tires franchisees and/or complementary and competing businesses in the automotive field.Create a sense of urgency and a culture of support for our franchisees throughout TBC Corporation.Be an enthusiastic advocate for all of our franchise brands.Exceed aggressive sales goals to support the growth of our franchise business.Understanding of state and federal laws concerning franchise sales and disclosures including Franchise Disclosure Documents (FDD).Familiar with lead generation software (ex. Salesforce CRM system) and have technical skills to navigate, populate and utilize.Additional Job Responsibilities
Lead candidates through a complex, multi-stage process to educate them about our franchise opportunity and get them approved as franchisees.Continue to be primary point of contact for approved franchisees and work with internal departments to complete transactions through store opening, after initial franchise approval.Maintain strict compliance with state and federal franchise sales and disclosure laws.Timely and professionally respond to applicants.Ability to travel as needed, including weekends.Ability to work in a self-directed environment.Other duties as assigned.Qualifications
Bachelor’s degree preferred but not necessary.Prefer minimum of 2-4 years of experience in high growth franchise sales; not required for the right candidate.Proven team player with verifiable results to show for it.Ability to work with interdepartmental shared services corporate support model is a must.Negotiating skills with a mindset to create “win-win” outcomes.Understanding of broker and consultant networks.Possesses the ability to work well under pressure and handle multiple tasks.Deliver impeccable customer service with tenacious follow-up skills.Strong business acumen.Exceptional Microsoft Office Skills: PowerPoint, Word and Excel.Bilingual language skills in Spanish/English are a plus.TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit, we view the following as mission critical for this role:Strategic Mindset : seeing ahead to future possibilities and translating them into breakthrough strategies.Action Oriented : Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Cultivates Innovation : Creating new and better ways for the organization to be successful.Collaborates : Building partnerships and working collaboratively with others to meet shared objectives.Customer Focus : Building strong customer relationships and delivering customer-centric solutions.Develops Talent : Developing people to meet both their career goals and the organization's goals.Ensures Accountability : Holding self and others accountable to meet commitments.Drives Engagement : Creating a climate where people are motivated to do their best to help the organization achieve its objectives.Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
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