Assistant Store Manager, Heavenly

Fast Company names Vail Resorts among the World’s Most Innovative Companies of 2024. Learn more here.Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).Employee Benefits:Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessonsMORE employee discounts on lodging, food, gear, and mountain shuttles401(k) Retirement PlanEmployee Assistance ProgramExcellent training and professional developmentReferral ProgramThe assistant manager of Heavenly will oversee the operations of a high volume, seasonal rental operation as well as two small retail operations. The assistant manager is a key holder and acts as manager-on-duty in the absence of other management presence. They are responsible for overseeing all aspects of retail/rental operations and directing the day-to-day routine work of a larger group of associates. Responsible for maintaining business standards and has increased decision-making authority. Also, the Assistant Manager fulfills day-to-day work responsibilities for the organization as needed.Job Specifications:Expected Pay: $25 / hourShift & Schedule Availability: Full Time, Weekends and HolidaysSkill Level: ExperiencedDay to day tasks will often include:Managing a team of up to 40 frontline staff and a leadership team of 10-12 employeesManaging through uncertainty and change positivelyProviding consistent and direct feedback, coaching, and guidance to team membersAttending Assistant Manager meetings and communicating information to staff and managersResponsible for monitoring rest and meal breaksBeing energetic, motivated, and possessing the ability to multi-taskDriving professional development in yourself as well as othersDesigning, executing, and tracking training plans for associates starting with their first dayEnsuring department and staff have all necessary suppliesCommunicating ideas or issues with Store and Regional ManagersManaging operational budgets and payrollRemaining current on new industry products and trends, and demonstrating knowledge of productsOther duties as assignedJob Requirements:Proficient in Microsoft Office applicationsExcellent communication skills both written and verbalMinimum 2 years leadership experience2 years in retail or rental experienceKnowledge and passion for talent developmentSelf-motivated with the ability to multi-taskMust be a team player and be able to handle a fast-paced stressful environmentCreating a rewarding environment in which to work, generating a team atmosphereIdentifying sales opportunities and creating plans accordinglyProtecting company assets through loss prevention techniques and managing inventory of rental and retail productPossessing the desire to offer the highest customer service standards to guestsFamiliarity with rental and retail POS system – preferred2 years resort and/or ski & snowboard experience - preferredThe expected pay range is $25. Individual compensation decisions are based on a variety of factors.Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 505877Reference Date: 11/04/2024Job Code Function: Store Operations

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