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American Health Quality Association

Director Quality Management

American Health Quality Association, San Antonio, Texas, United States, 78208


DescriptionThe Director, Quality Management (DQM) is accountable for the development, management, and coordination of the Hospital-Wide Performance Improvement and Safety Program to include Risk Management, Infection Control/Employee Health, and Staff Education for the hospital with a patient population experiencing medically complex conditions, general medical-surgical conditions with rehabilitation and wound care needs.The Director, Quality Management (DQM) duties include:Management of services delivered by the QM Department (Quality, PI, Infection Control, EOC Safety, Patient Safety, Regulatory and Accreditation Surveys) based on the hospital mission, vision, and facility goals.Identifying cost-effective systems needed to support the business of the department relative to business trends, resource availability, and change in customer groups and needs.Establishes effective working relationships through collaboration and coordination of programs and processes with physicians and other hospital employees.Identifies and remedies operational problems while continuously searching for performance improvement of systems and operations.Maintains effective communication.Develops and recommends policies, procedures, and/or programs and processes to improve or enhance the quality, efficiency, and effectiveness of outcomes.The fundamental components of the program include measuring performance through data collection, assessing current performance, and improving performance.Responsible for the coordination of the hospital's accreditation, certification, and licensure processes.Supervises the Clinical Quality Coordinator, Data Analyst(s), Infection Control Employee Health/Worker’s Compensation Nurse, and the Risk Manager/Compliance Officer/Patient Safety Officer.Perform additional duties as assigned.QualificationsEducation and/or Experience:Minimum of a RN or related healthcare-related degree.Minimum five (5) years clinical experience in an acute-care facility, two (2) years management experience.Two (2) years in Performance Improvement in an acute care facility.Certificates, Licenses, Registrations:Current nursing license in good standing for state of employment.Current certification in Healthcare Quality preferred.

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