Branch Manager

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!Job Description SummaryManager, Equipment RentalAre you seeking an entrepreneurial, empowering workplace that allows you to:Develop a career trackLeverage your current skills while developing new skillsWork with an incredible team of peopleSunbelt Rentals--the fastest growing rental business in North America--is seeking a Manager, Equipment Rental. Focus on the strategic & tactical decisions that will drive company growth. Provide leadership, direction, and support to the Equipment Rental Specialists, ensuring top level customer service, contract accuracy, and customer satisfaction.Position Responsibilities:Responsible for the overall performance and efficiency of the Equipment Rental SpecialistsProvide team motivation and development to maximize performance and productivityParticipate in the planning of and development of sales goals and metricsConsistently meet or exceed daily objectives as it relates to sales and customer serviceParticipate in weekly Profit Center meetingsSteadily improve Profit Center service quality resultsAccurately coordinate deliveries with PC dispatcherCoordinate with Service Manager to resolve customer problems as they relate to equipment inefficiencies, breakdowns, etc.Daily coordination with Sales Manager and OSR’s within the PC and other PC’s in the district to facilitate rentalsTrain and develop new Equipment Rental SpecialistsHandle any customer service issues and complaints directlyAssist AR with collections efforts (i.e. Issue credits, obtain Job info etc.)Other duties as assignedRequirements:Education & Experience:5-8 years of customer service, equipment rental or related experienceGood working understanding of construction market, job phases, needs and product line.Continuously updates knowledge of the industry.Has good basic understanding of general business management principles and practices.Commits to business goals for the site, and generates commitment to goals.Works to build professional image and credibility with employees and other internal contacts.Monitors costs associated with running the business.Basic understanding of company’s systems, processes and controls (including asset control systems), and the interrelationship of various internal systems.Keeps/prepares clear and accurate records.Works effectively under short deadlines.Good basic skills in negotiating schedules, deliverables and charges with customers.Strong interpersonal skills with demonstrated success developing relationshipsExcellent written and verbal communicator with strong presentation skillsStrong business and technical acumen, good analytical skillsGood project management skills with proven ability to manage multiple tasks and priorities.Computer literate with working knowledge of MS Office, spreadsheets and database applications.Physical Demands:Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt’s safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA.The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected ground.Base Pay Range:

$50,262.00 - 59,685.65Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).Gear up for an exciting career!Sunbelt Rentals supports service members. Veterans encouraged to apply.If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.About Us

A leader in the equipment rental industry, Sunbelt Rentals is constantly advancing the idea of how a company can best serve its customers, communities and the planet. With over 1,000 locations across North America and an expansive portfolio of products and services, we deliver solutions to support any job. Sunbelt’s extensive fleet exceeds and includes general construction equipment, industrial tools, pumps, power & HVAC, trench shoring, scaffolding, remediation & restoration equipment, and more.Why Work Here?

At Sunbelt Rentals, we place enormous value on the welfare and commitment of our employees as well as the superior level of service they provide for our customers. All our employees benefit from extensive on-the-job training, which is amongst the best in the industry. Our advancement opportunities are why many of our staff remain with us throughout their careers.Sunbelt Rentals means diversity, teamwork, recognition for exceptional performance, and room to grow!We are proud to offer the following benefits:Paid Holidays and Paid Time OffTuition ReimbursementAnd many moreSpecialty Divisions and Market Segment Focus:

Designed to serve distinct customer segments requiring a high level of technical expertise, Sunbelt Rentals offer a highly diversified product mix, as well as trained experts.

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