M&T Bank Corporation
Product Manager III
M&T Bank Corporation, Buffalo, New York, United States, 14266
Responsible for the strategic growth and management of multiple product lines or services for major market segment(s). Plays an integral role in the development of market strategies (i.e. advertising, pricing, expense planning, profit plans, packaging, future products etc.) and goals and assures their successful implementation; monitors the achievement of such goals.Primary Responsibilities:
Sets strategic direction for assigned product lines, and presents business plans to senior management and employees.Responsible for sales and sales channel strategy.Directly responsible for product pricing cost structure, as well as product risk. Responsible for all product financials including revenue planning and product profitability.Review new developments in company markets, evaluating and recommending new services or new products, or the modification of existing services or products. Evaluate new product/services success; implement and manage changes in service or marketing strategy.Manage all aspects of new product implementation and existing product modification to include but not limited to the design and development of services, portfolio acquisition and process improvements; act in a liaison capacity with affected departments.Establish marketing objectives; work with other Bank departments to develop effective programs to sell services/products.Ensure product/services are marketable, profitable and comply with legal and regulatory requirements.Maintain an awareness of new trends and developments in marketing and company products and services.Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.Promote an environment that supports diversity and reflects the M&T Bank brand.Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.Complete other related duties as assigned.Education and Experience Required:
7 years’ proven marketing, product management, financial, operations and/or project management experience, or in lieu of a degree A combined minimum of 11 years’ higher education and/or work experience, including a minimum of 7 years.Education and Experience Preferred:
Banking and Finance Expertise:
A deep understanding of treasury management services, including cash management, liquidity solutions, payments, and risk management, as well as familiarity with regulatory requirements and compliance standards in the banking industry.Internal Tool Expertise:
Familiarity with internal banking systems, processes, and workflows involved in customer account onboarding and incorporating automation via API (Application Program Interface), RPA (Robotics Process Automation) and other methods.User Needs Analysis:
Capability to understand the needs and pain points of internal users, such as treasury management consultants, sales associates, deposit support specialist staff, implementation personnel, fulfillment and operations staff, and translate those insights into automation product features.User Experience (UX) Design:
Understanding of UX principles and best practices to ensure that the account onboarding tool is intuitive, efficient, and easy to use for internal users, leading to improved productivity and user satisfaction.Risk Management:
Awareness of potential risks and security considerations associated with automation tool, and implementation of controls and safeguards to mitigate risks and ensure compliance with regulatory requirements.Continuous Improvement:
Commitment to continuous improvement and evolution of the automation tool through feedback collection, feature prioritization, and iterative development cycles, to meet the changing needs of internal users and regulatory environment.Integration with Banking Systems:
Proficiency in integrating digital onboarding solutions with core banking systems, CRM (Customer Relationship Management) platforms, and other relevant systems to ensure data accuracy, consistency, and efficiency in client management.Analytics and Optimization:
Ability to track key performance indicators (KPIs) related to the automation process, such as product setup time, error rates, and customer satisfaction scores, and to use data analytics to identify areas for improvement and optimize the onboarding journey.Cross-Functional Collaboration:
Collaboration with internal stakeholders including IT, sales, implementation, fulfillment, ops and client services teams to ensure alignment and coordination in the development and implementation of the automation process.Project Management:
Strong project management skills to oversee the end-to-end delivery of the automation solution, including scoping, resource allocation, timeline management, and risk mitigation.Location
Buffalo, New York, United States of AmericaAbout Us
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one:
make a difference in people’s lives and uplift the diverse communities we serve . M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution.As an employer of choice, we are proud to offer
competitive benefits
ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in diverse talents and fresh skill sets while continuing to support the growth and development of all our team members.Ready to join our team?
Submit your application today!If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at
careersitesupport@mtb.com
for assistance.M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans. M&T Bank Corporation has policies and procedures in place to promote a drug-free workplace.
#J-18808-Ljbffr
Sets strategic direction for assigned product lines, and presents business plans to senior management and employees.Responsible for sales and sales channel strategy.Directly responsible for product pricing cost structure, as well as product risk. Responsible for all product financials including revenue planning and product profitability.Review new developments in company markets, evaluating and recommending new services or new products, or the modification of existing services or products. Evaluate new product/services success; implement and manage changes in service or marketing strategy.Manage all aspects of new product implementation and existing product modification to include but not limited to the design and development of services, portfolio acquisition and process improvements; act in a liaison capacity with affected departments.Establish marketing objectives; work with other Bank departments to develop effective programs to sell services/products.Ensure product/services are marketable, profitable and comply with legal and regulatory requirements.Maintain an awareness of new trends and developments in marketing and company products and services.Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.Promote an environment that supports diversity and reflects the M&T Bank brand.Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.Complete other related duties as assigned.Education and Experience Required:
7 years’ proven marketing, product management, financial, operations and/or project management experience, or in lieu of a degree A combined minimum of 11 years’ higher education and/or work experience, including a minimum of 7 years.Education and Experience Preferred:
Banking and Finance Expertise:
A deep understanding of treasury management services, including cash management, liquidity solutions, payments, and risk management, as well as familiarity with regulatory requirements and compliance standards in the banking industry.Internal Tool Expertise:
Familiarity with internal banking systems, processes, and workflows involved in customer account onboarding and incorporating automation via API (Application Program Interface), RPA (Robotics Process Automation) and other methods.User Needs Analysis:
Capability to understand the needs and pain points of internal users, such as treasury management consultants, sales associates, deposit support specialist staff, implementation personnel, fulfillment and operations staff, and translate those insights into automation product features.User Experience (UX) Design:
Understanding of UX principles and best practices to ensure that the account onboarding tool is intuitive, efficient, and easy to use for internal users, leading to improved productivity and user satisfaction.Risk Management:
Awareness of potential risks and security considerations associated with automation tool, and implementation of controls and safeguards to mitigate risks and ensure compliance with regulatory requirements.Continuous Improvement:
Commitment to continuous improvement and evolution of the automation tool through feedback collection, feature prioritization, and iterative development cycles, to meet the changing needs of internal users and regulatory environment.Integration with Banking Systems:
Proficiency in integrating digital onboarding solutions with core banking systems, CRM (Customer Relationship Management) platforms, and other relevant systems to ensure data accuracy, consistency, and efficiency in client management.Analytics and Optimization:
Ability to track key performance indicators (KPIs) related to the automation process, such as product setup time, error rates, and customer satisfaction scores, and to use data analytics to identify areas for improvement and optimize the onboarding journey.Cross-Functional Collaboration:
Collaboration with internal stakeholders including IT, sales, implementation, fulfillment, ops and client services teams to ensure alignment and coordination in the development and implementation of the automation process.Project Management:
Strong project management skills to oversee the end-to-end delivery of the automation solution, including scoping, resource allocation, timeline management, and risk mitigation.Location
Buffalo, New York, United States of AmericaAbout Us
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one:
make a difference in people’s lives and uplift the diverse communities we serve . M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution.As an employer of choice, we are proud to offer
competitive benefits
ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in diverse talents and fresh skill sets while continuing to support the growth and development of all our team members.Ready to join our team?
Submit your application today!If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at
careersitesupport@mtb.com
for assistance.M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans. M&T Bank Corporation has policies and procedures in place to promote a drug-free workplace.
#J-18808-Ljbffr