Capital One
Manager, Product Manager - UI Platforms
Capital One, Mc Lean, Virginia, us, 22107
Manager, Product Manager - UI Platforms
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.As a Product Manager on the UI Platforms team, you will lead part of our Enterprise design system, helping to raise the bar on customer experience across all our digital products. You’ll work closely with product managers, engineers, and designers across the company to ensure that the design system meets the needs of Capital One’s lines of business.In this role, you’ll be expected to demonstrate proficiency in four key areas:Human Centered
You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.
Business Focused
Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs.You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
Technology Driven
You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business.You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you’re using the best tool for the job.
Transformational Leadership
You’ll actively participate in horizontal forums, and harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams.You’ll contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates.
As a Product Manager on the UI Platforms team, you will:Lead the development and implementation of our Enterprise design system, driving high-quality customer experiences across our digital products.Collaborate with cross-functional teams across the company, including designers, developers, and other stakeholders, to define and prioritize design system requirements.Conduct regular customer interviews and usability testing to identify areas for improvement and ensure the design system meets user needs.Manage the design system roadmap, balancing short-term needs with long-term vision and strategic goals.Stay up-to-date with industry trends and best practices in design systems, incorporating relevant innovations to keep the system current and competitive.Formally define and measure the success of the design system through OKRs (objectives and key results), and drive these metrics to maximize business impact.Conceive, develop, and execute strategic plans for the UI Platforms team.We want you if you are:Intellectually Curious:
You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.Communicator & Influencer:
You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.Do-er:
You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.Passionate & Customer Focus:
You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.Learner:
You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.Team Player:
You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.Basic Qualifications:Bachelor’s Degree or military experience.At least 3 years of experience in digital product management.Preferred Qualifications:Bachelor’s Degree in Computer Science or Engineering.MBA or Master’s degree.3+ years of experience in Agile product management.Experience translating business strategy and analysis into consumer facing digital products.Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
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Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.As a Product Manager on the UI Platforms team, you will lead part of our Enterprise design system, helping to raise the bar on customer experience across all our digital products. You’ll work closely with product managers, engineers, and designers across the company to ensure that the design system meets the needs of Capital One’s lines of business.In this role, you’ll be expected to demonstrate proficiency in four key areas:Human Centered
You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.
Business Focused
Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs.You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
Technology Driven
You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business.You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you’re using the best tool for the job.
Transformational Leadership
You’ll actively participate in horizontal forums, and harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams.You’ll contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates.
As a Product Manager on the UI Platforms team, you will:Lead the development and implementation of our Enterprise design system, driving high-quality customer experiences across our digital products.Collaborate with cross-functional teams across the company, including designers, developers, and other stakeholders, to define and prioritize design system requirements.Conduct regular customer interviews and usability testing to identify areas for improvement and ensure the design system meets user needs.Manage the design system roadmap, balancing short-term needs with long-term vision and strategic goals.Stay up-to-date with industry trends and best practices in design systems, incorporating relevant innovations to keep the system current and competitive.Formally define and measure the success of the design system through OKRs (objectives and key results), and drive these metrics to maximize business impact.Conceive, develop, and execute strategic plans for the UI Platforms team.We want you if you are:Intellectually Curious:
You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.Communicator & Influencer:
You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.Do-er:
You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.Passionate & Customer Focus:
You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.Learner:
You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.Team Player:
You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.Basic Qualifications:Bachelor’s Degree or military experience.At least 3 years of experience in digital product management.Preferred Qualifications:Bachelor’s Degree in Computer Science or Engineering.MBA or Master’s degree.3+ years of experience in Agile product management.Experience translating business strategy and analysis into consumer facing digital products.Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
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