Capital One
Senior Manager, Audit Operations and Reporting - Regulatory Relations
Capital One, Mc Lean, Virginia, us, 22107
Senior Manager, Operations and Reporting - Government Relations and Operations Management
Location: McLean, VA, Richmond, VA, Plano, TXTime Type: Full timePosted: 11 Days AgoJob Requisition ID: R197309Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations.We are seeking an energetic, self-motivated Senior Manager to join the Audit Operations and Reporting team to think strategically about how we govern Audit methodology, provide oversight of department performance and operations, and optimize processes across the functions in Audit. In addition, the Senior Manager will serve as a liaison with the Regulatory Relations team and be responsible for managing critical projects across the Audit organization.General Responsibilities:Manage and coordinate regulatory exams and requests across the Audit organization including organizing responses, meetings and workflow of reviews.Manage relationships with partners in Regulatory Relations, and provide routine status updates to key stakeholders, including Audit Leadership and the Audit Committee.Manage the Matters Requiring Attention (MRA) governance forums including obtaining, reviewing, and validating materials, and leading the discussions with leaders across the Audit department.Oversee Audit issue management through the lifecycle from creation, management remediation, Audit validation and closure.Proactively monitor the audit universe and plan for changing risks and maintain awareness of changes to the internal and external business environment.Track, monitor and report on open MRAs and Audit issues as well as Audit’s progress in completing the Audit Plan.Facilitate the annual and ongoing Audit Skills assessment process and SME Program maintaining quality data and developing associated reporting and ongoing monitoring dashboards for management.Design and execute efficient internal operational processes. Develop and maintain related methodology, guidance and governance documentation.Leverage systems, data and analytical tools to execute tasks and perform analysis with a focus on data quality and integrity.Collaborate with various Audit HQ Leaders, LOB Audit teams, Audit Chief of Staff and support partners on various cross functional and business critical efforts on behalf of AOR.Monitor Audit communication channels including email, slack, internal webpages to provide responses to department questions and requests and manage processes for proactively sharing of information with stakeholders.Help to establish and monitor team Goals, Objectives and Key Results, and report out results and achievements, next steps, and support required at an executive level.Support change management, and monitoring of team operations to ensure we remain well-managed and consistent in our processes and monitor execution of AOR owned internal controls.Oversee team governance structure and operating model including resource planning, Audit Team interaction model, project/initiative tracking and prioritization for Government Relations and Operations Management.Define and execute Government Relations and Operations Management routines, including administration of strategy meetings, team ceremonies, and other team gatherings.The person will:Exhibit a proven track record of process management, bringing the ability to quickly put structure in place to manage the work.Adapt to change, embrace bold ideas, and be intellectually curious.Leverage the power of data analytics and further your technical skills to build a rich understanding of data, innovation, and technical knowledge.Demonstrate outstanding communication and partnership skills essential for interacting and communicating with key stakeholders across all levels.Demonstrate learning agility to adapt to changing demands.Display strong consulting and collaboration skills.Possess a continuous improvement mindset and openness to new initiatives as well as demonstrate critical thinking.Exhibit a relentless focus on quality and timeliness.Possess a passion for coaching and investing in the betterment of your team.Create energy and an environment that fosters trust, collaboration, and belonging.Basic Qualifications:Bachelor’s Degree or Military experience.At least 7 years experience in auditing, data analytics, compliance, project management or a combination.At least 2 years of experience in people management.Preferred Qualifications:9+ years of professional work experience.3+ years of experience in Process Management, Risk Management, Product Management, or a combination.At least 4 years of experience in people management.Proficient in MS Office or Google Suite.Experience planning ahead and managing time effectively.Excellent written and verbal communications.Excellent organizational skills.This role is hybrid, meaning associates typically spend about half of their time (2-3 days per week) in-person at one of our offices listed on this job posting.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to any basis prohibited under applicable federal, state or local law.
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Location: McLean, VA, Richmond, VA, Plano, TXTime Type: Full timePosted: 11 Days AgoJob Requisition ID: R197309Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations.We are seeking an energetic, self-motivated Senior Manager to join the Audit Operations and Reporting team to think strategically about how we govern Audit methodology, provide oversight of department performance and operations, and optimize processes across the functions in Audit. In addition, the Senior Manager will serve as a liaison with the Regulatory Relations team and be responsible for managing critical projects across the Audit organization.General Responsibilities:Manage and coordinate regulatory exams and requests across the Audit organization including organizing responses, meetings and workflow of reviews.Manage relationships with partners in Regulatory Relations, and provide routine status updates to key stakeholders, including Audit Leadership and the Audit Committee.Manage the Matters Requiring Attention (MRA) governance forums including obtaining, reviewing, and validating materials, and leading the discussions with leaders across the Audit department.Oversee Audit issue management through the lifecycle from creation, management remediation, Audit validation and closure.Proactively monitor the audit universe and plan for changing risks and maintain awareness of changes to the internal and external business environment.Track, monitor and report on open MRAs and Audit issues as well as Audit’s progress in completing the Audit Plan.Facilitate the annual and ongoing Audit Skills assessment process and SME Program maintaining quality data and developing associated reporting and ongoing monitoring dashboards for management.Design and execute efficient internal operational processes. Develop and maintain related methodology, guidance and governance documentation.Leverage systems, data and analytical tools to execute tasks and perform analysis with a focus on data quality and integrity.Collaborate with various Audit HQ Leaders, LOB Audit teams, Audit Chief of Staff and support partners on various cross functional and business critical efforts on behalf of AOR.Monitor Audit communication channels including email, slack, internal webpages to provide responses to department questions and requests and manage processes for proactively sharing of information with stakeholders.Help to establish and monitor team Goals, Objectives and Key Results, and report out results and achievements, next steps, and support required at an executive level.Support change management, and monitoring of team operations to ensure we remain well-managed and consistent in our processes and monitor execution of AOR owned internal controls.Oversee team governance structure and operating model including resource planning, Audit Team interaction model, project/initiative tracking and prioritization for Government Relations and Operations Management.Define and execute Government Relations and Operations Management routines, including administration of strategy meetings, team ceremonies, and other team gatherings.The person will:Exhibit a proven track record of process management, bringing the ability to quickly put structure in place to manage the work.Adapt to change, embrace bold ideas, and be intellectually curious.Leverage the power of data analytics and further your technical skills to build a rich understanding of data, innovation, and technical knowledge.Demonstrate outstanding communication and partnership skills essential for interacting and communicating with key stakeholders across all levels.Demonstrate learning agility to adapt to changing demands.Display strong consulting and collaboration skills.Possess a continuous improvement mindset and openness to new initiatives as well as demonstrate critical thinking.Exhibit a relentless focus on quality and timeliness.Possess a passion for coaching and investing in the betterment of your team.Create energy and an environment that fosters trust, collaboration, and belonging.Basic Qualifications:Bachelor’s Degree or Military experience.At least 7 years experience in auditing, data analytics, compliance, project management or a combination.At least 2 years of experience in people management.Preferred Qualifications:9+ years of professional work experience.3+ years of experience in Process Management, Risk Management, Product Management, or a combination.At least 4 years of experience in people management.Proficient in MS Office or Google Suite.Experience planning ahead and managing time effectively.Excellent written and verbal communications.Excellent organizational skills.This role is hybrid, meaning associates typically spend about half of their time (2-3 days per week) in-person at one of our offices listed on this job posting.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to any basis prohibited under applicable federal, state or local law.
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