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San Juan Regional Medical Center

HRIS Manager

San Juan Regional Medical Center, Farmington, New Mexico, us, 87499


Love what you do; Love where you live.

Under the general direction of the Director of HR Technology, Quality and Reliability, the HRIS Manager is responsible for strategic leadership, planning, project management, and execution of all aspects of HR systems, process/outcome and metrics. Oversees primarily Workday and UKG Workforce Management. The HRIS Manager is responsible for collaborating with HR partners (i.e., Payroll, Finance, IT, HR Operations, Learning and Development, HRBP, HR Compliance, Talent Acquisition and Total Rewards) and outside vendors to develop, lead, and support efficient and automated workflows. Providing technical expertise and knowledge transfer for effective administration, optimization and continued implementation of Workday and UKG. Manages governance protocols, supports ongoing training and user acceptance, assists with reporting capabilities, dashboards and discovery boards. Oversees HRIS Budget for all related expenses.

Required Behaviors:

As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give; because we believe in our mission.

Required Qualifications:

Bachelor’s degree in Business, Management, Human Resources, or related field

Five (5) years of experience in human resources, payroll, and/or HRIS

Five (5) years of Workday and Kronos/UKG Workforce Management configuration experience designing and implementing complex HR Solutions

Prior Healthcare experience

Four (4) years of people management experience required

Knowledge of Workday Core HCM, Reporting, Business Processes, Security Administration configuration

Knowledge of UKG Workforce Management Time and Attendance, Attestation, Accruals, Leave, Advance Scheduling and Extension Modules

Proficient in Workday Calculated Fields and Condition Rules

Knowledge of all HR processes and terminology related to each HR Functional Area.

Strong customer orientation and sense of urgency in accomplishing time-sensitive tasks

Excellent analytical, problem-solving, and project management ability

Advanced proficiency in Excel, MS Word, PowerPoint, Outlook, and other MS Applications

Ability to work in a fast-paced team environment

High attention to detail and ability to maintain confidentiality

Strong knowledge of Human Resources employment law, labor laws, regulations, and best practices

Exhibit a comprehensive understanding of Federal, State, and Local human resources regulatory compliance (e.g., HIPAA, FLSA, ACA, etc.)

Intermediate knowledge of integrations and API

Practical experience with HR database administration, including payroll systems

Strong communication skills, both verbal and written. Should be able to adapt to communication style to suit different audiences and stakeholders.

Strong knowledge of HRIS database design, structure, functions, and processes, and experience with database tools

Must be self-motivated and customer focused

Experience in maintaining configuration of annual HR cyclical processes such as merit increases, performance management, changes in accruals bank, benefits plan and eligibility and open enrollment.

Strong understanding of Healthcare HR processes and data, including eligibility and enrollment rules, and benefit procedures to ensure correct implementation.

Occasional travel is required

Preferred Qualifications:

Master’s Degree in Business, Management, Human Resources, or related field

Minimum of three (3) years of experience in an HRIS analyst role

Project management experience

Prior leadership experience in Human Resources

Previous Workday training, certifications and configuration experience

Previous UKG Workforce Management (Dimensions) training and configuration experience

Duties and Responsibilities:

Serve as a Workday and UKG expert and liaison between Human Resources and our strategic partners (i.e., I.T, Finance, contractors, external vendors, various internal and external departments, and other stakeholders) to configure, test, troubleshoot, maintain Workday and UKG integrations and manage implementation projects

Partners with subject matter experts across all CWE Areas (e.g., HR Operations, Talent Acquisition, Total Rewards, Learning & Development, HR Business Partners and HR Compliance) to simplify and optimize processes, reduce manual efforts, and enhance business capabilities

Finds solutions to payroll errors because of incorrect data accuracy and transactions in the HR side

Oversees and maintains optimal function of the organization’s internal HR information systems, which includes database management, network support, installation, customization, development, maintenance, and upgrades to applications, systems, and modules

Performs complex reporting functions, summaries, and logs within the organization’s HRIS and analyze complex data to advise the Director of HR Technology, Quality and Reliability, when appropriate

Monitors the Workday and UKG community for reported bugs, fixes, and new enhancements related to implemented modules

Oversees timekeeping, HCM operational functions and integrations

Implementation of data validation and conversion

Testing knowledge and capability to follow SJRMC IT documentation standards and change management

Provides Go-Live support and monitor successful post deployment period

Host meetings to facilitate requirement gathering, project management, follow up, design sessions, etc.

Reviews tasks and seek opportunities to refine processes in conjunction with the HRIS roadmap and the HR Leadership Team

Coordinates with the HR Leadership Team in implementing applications, updates and new modules

Understand requirement gathering and work with different teams asking key questions to make a project or ticket successful and completed

Provide and support training initiatives to increase SJRMC Workday and UKG knowledge and capability, to build a positive Workday and UKG culture

Designs user-friendly guidelines, training manuals, user guides, and documentation of HR business processes

Programs custom functions and documentation such as queries, filters, and macros

Ensure system compliance with data security, privacy requirements, artificial intelligence and machine learning

Maintains knowledge of trends and developments in data management and security, HR technology, and HRIS applications

Supports and inform of complex system configuration including calculated fields and condition rules

Supervises the day-to-day operations of our HR information systems

Supports the Director of IT Technology on policy matters related to HRIS

Oversees all system upgrades and system additions

Ensure all HR-related systems are compliant with data protection laws in all states where SJRMC has the right to do business

Collaborate with the Director of HR Technology and HR caregivers to identify the needed improvements and enhancements to existing information services and databases; recommend and deploy solutions

Direct and manage file feeds and integrations between HR systems, vendors, other applications, servers, etc.

Manage relationships with I.T. providers, consultants, and vendor representatives

Advocates for the needs of the HR Departments to move the organization forward

Striving to enhance and optimize HRIS System capability to improve HR capability, efficiency, and the caregiver experience

Performs hands-on project management and tracks progress against planned timeline and deliverables to ensure a smooth integration

Provides support for integration errors, failures and warnings troubleshooting

Oversees timecards for the organization include but are not limited to time zones, pay rules, work rules, holidays, transaction assistant, manages ticket with support and business structure

Expertise in identifying areas of improvement, critical dependencies, and process changes that enable the practice to attain integrated outcomes that are effective, efficient, sustainable, and improve customer satisfaction

Assist with other HRIS systems (i.e., HealthStream, etc.)

Each employee is responsible for implementing SJRMC’s Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship.

Additional duties as assigned.

Physical Demands and Environmental Work Conditions:

Prolonged periods of sitting at a desk and working on a computer

Occasional irregular work hours (to meet the needs of SJRMC)

Must be able to lift twenty-five (25) pounds

Occasional: lifting, carrying, reaching, bending, pushing, pulling, and stooping

Must be able to: talk (ordinary and conversations), hear (ordinary and conversations), and see (acuity: near and far, depth perception, and color vision)

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