Commercial Lines Account Manager

Maintains client contact regarding coverages, policy changes and/or problems. This position has high client contact, authorizes policy changes, and makes important business decisions in commercial and/or specialty lines of coverage.Reviews and obtains necessary information to evaluate and process new business and renewal commercial accounts; identifies opportunities by rounding of accounts where applicable.MINIMUM QUALIFICATION REQUIREMENTSThree years of experience in Property, Casualty insurance.Experience with Commercial insurance, business line customization, and/or rate negotiation.High school diploma or equivalent preferred.Producers license in Property and Casualty.Excellent problem-solving, complex business risk analysis and decision-making skills on critical business issues.Excellent communication, organizational and time management skills.Flexible; ability to work independently and under minimal supervision.Performs tasks with speed, quality and accuracy.ESSENTIAL FUNCTIONSNew BusinessSecures coverage requirements through discussions with producers and develops detailed underwriting information for presentation to insurance companies or brokers.Collaborates with producers in reviewing complex business risk analysis, coverage recommendations and in tailoring the needs of the client in relation to market capabilities to ensure that the client obtains the most effective coverages.Reviews quotes from companies and prepares insurance proposals for clients/producers, as required.After proposal acceptance, discusses premium terms, offers premium financing, manages documentation to bind coverage with policy issuance instructions.Coordinates and cooperates with other departments to achieve total account servicing and objectives.Assigns assistants to prepare binders, certificates, Auto ID cards and invoices, as necessary.Advises unsuccessful quoting companies to close their files and suspends receipt of new policy.RenewalsReviews expiration listing with producers and determines market availability.Discusses renewal strategies, completes renewal applications, reviews quotes received and collaborates with producers in reviewing complex business risk analysis.Plans terms payment of premiums, offers premium financing, manages documentation to bind coverage with policy issuance instructions.Assigns assistants to prepare binders, certificates, Auto ID cards and invoices.Solicits renewal information from the insured.Submits renewal instructions.Suspends receipt of renewal policy.OTHER FUNCTIONSProduces daily quotes, new/renewal policies.Processes requests from clients when agent is unavailable.Participates in seminars and classes for knowledge and skill development.Maintains client files within agency management system.Complies with company policies and procedures.Performs other tasks as assigned.Maintains insurance license and Continuing education requirements.WORKING CONDITIONS / OTHER REQUIREMENTSSitting for several hours, walking to make deliveries.

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