WW Operations BPR Manager, Technology

Imagine what you could do here. At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.DescriptionWe are looking for a Manager - Technology to join our Business Process Re-engineering (BPR) group to support the Worldwide Quality Shared Services (WWQSS) team in strategizing, planning, coordinating, and executing tests for projects in the WW Operations organization. As Manager – Technology, you will work with a globally dispersed cross-functional team to improve test environment readiness and test data readiness and increase test automation adoption. In this role, you will:Work in strategic, tactical, and operational capacity to improve quality and speed of delivery while reducing test efforts in the WW Operations portfolio of projects.Implement testing industry best practices such as test automation, test data readiness, and test environment readiness.Work with Test Readiness teams to develop test strategy and plan for execution.Deliver on prioritized initiatives, maintain a high bar for delivery. Identify/anticipate roadblocks and navigate through challenges. Pull team members across BPR, regions, and IS&T teams to deliver at scale and speed.Develop key performance metrics for the team and monitor against defined goals.Develop trust and gain respect as a team leader. Lead by example. Have regular 1:1 with the team. Identify areas of interest, enable growth, and career development. Maintain team focus on priorities.Recruit and retain the best talent in the industry.Minimum QualificationsBachelor’s degree or equivalent and 10+ years of professional experience.7+ years experience in software test automation tools and frameworks such as Worksoft, Tosca, UFT, Selenium, etc.Preferred QualificationsPreferred certifications in Worksoft or other test automation tools and frameworks. PMI/PMP certification preferred.Certified Scrum Master preferred. Certifications in SAP ECC and S/4HANA preferred.Experience in managing teams for system integration testing or user acceptance testing of sophisticated, highly integrated projects.Knowledge of QA automation methodologies, processes, and tools.Familiarity with technologies like Worksoft, Tosca, Java, SQL, Scala, Databases, NoSQL, Web Services (Rest & SOAP), using UNIX tools to measure system and performance metrics, and Robotics Process Automation (RPA) tools & methodologies.Experience in testing/test management of S/4HANA Implementations.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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