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The Johns Hopkins University

Course Support Specialist

The Johns Hopkins University, Baltimore, Maryland, United States, 21276


Johns Hopkins Engineering Center for Teaching and Learning Design (CTLD) is seeking a

Course Support Specialist

to support the Whiting School of Engineering in the development of online and technology-facilitated courses. The candidate will work independently and as part of an interdisciplinary team to plan, design, develop, and revise online courses.Specific Duties & ResponsibilitiesFacilitate the concurrent design and development of multiple online course developments. Adherence to CTLD’s online course quality standards.Assist CTLD with compliance with established accessibility (ADA/508/UDL) standards as well as university/division standards.Serve as a member of a course development team, which may include instructional designers, subject-matter experts, faculty, instructional technologists, multimedia specialists, etc.Maintain a collaborative relationship and open communication with other members of the CTLD.Initiate and supervise the online course builds within the learning management system (Canvas).Edit course videos for quality.Support faculty development and other special projects.Manage project timelines and coordinate with Instructional Designers and partners to meet project deliverables.Additional Knowledge, Skills, and AbilitiesKnowledge (awareness/appreciation) of current and emerging instructional technologies and demonstrated experience in integrating these in online instruction using best practices.Ability to utilize strong oral, written, and interpersonal skills when interacting with faculty members and colleagues internal and external to the organization.Ability to exercise independent judgment and solve problems in creative and productive ways.Technical Qualifications or Specialized CertificationsDemonstrated experience in working with streaming audio and video, compression methods, file types and formats, and related software and platforms (e.g., Camtasia, Panopto, etc.).Proven ability to continually adapt and learn new procedures, systems and software applications.Ability to communicate and collaborate using a variety of synchronous meeting tools (e.g., Zoom, Microsoft Teams, etc.).Demonstrated experience with learning management systems, Microsoft Office Suite and Adobe Creative Suite.Minimum QualificationsBachelor's Degree in Instructional Design, Instructional Technology, Education, or related field.One year of progressively responsible related experience.Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.Preferred QualificationsOne year professional experience in an academic environment, designing and developing distance or online instruction.Experience developing instruction for science, technology, engineering, or math disciplines.Demonstrated use of Quality Matters rubric or similar course design quality standards.Experience working with both MacOS and Windows platforms.Experience with video editing (i.e., Camtasia, Descript, etc.)Experience working directly with faculty members and/or subject matter experts.Classified Title: Course Support SpecialistRole/Level/Range: ACRO37.5/03/CFStarting Salary Range: $22.75 - $40.50 HRLY (Commensurate with experience)Employee group: Full TimeSchedule: M – F, 9:00 am – 5:00 pmExempt Status: Non-ExemptLocation: RemoteDepartment name: Academic Affairs GradPersonnel area: Whiting School of Engineering

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