Guest Experience Lead (GEL)

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant.Description:McDonald's Works for Me.I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.We are committed to being America's best first job. Let's talk. Make your move.See a day in the life of a Guest Experience Lead at McDonald'sWe believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments every day with customers by:Greeting guests and communicating with them while orderingOffering help with using the ordering kiosksOffering assistance to those in need of some extra handsChecking with them once they have their food to make sure they’re satisfied, or to see if they need anything elseEnsuring kids receive a kid treatHandling any concernsCommunicating with the restaurant team to provide feedback and recommendationsAll you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at a franchisee owned and operated McDonald's restaurant.Additional Info:A job as a Guest Experience Leader at a McDonald’s franchisee owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:Medical, dental and vision coverage401k with matching contributionsPaid time off equal to 2% of gross earningsUnpaid Leaves of AbsenceEducation through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second languageFree meals / meal discountsThis job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application.

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