The SEER Group LLC.
HVAC Install Coordinator
The SEER Group LLC., Washington, District of Columbia, us, 20022
The Seer Group offers many career opportunities through our growing partner network.Posted: 09/28/2024 Industry: Administrative/Clerical Job Number: BHAC98168-HVACIC-202409-5 Pay Rate: $22 - $25 /hr (DOE) Company: Brennan Heating Air Conditioning Resume Required:Job Description
Brennan Heating & Air Conditioning
is looking for an experienced
HVAC Install Coordinator
to join our growing team!Position:
HVAC Install CoordinatorLocation:
Tukwilla, WAShift:
Monday - Friday 7:00 AM - 3:30 PMCompensation:
$22 - $25 /hr (DOE)Benefits:
Medical, dental, vision, and life insurance - 100% paid by the employer. Accident, supplemental life insurance, and critical illness policies at the employee’s expense. 401K with up to 4% employer match. Paid holidays, vacation and sick leave.Job Type:
Full-timeHVAC Install Coordinator Position Summary:The
HVAC Install Coordinator
is responsible for overseeing the communication with internal departments and external customers regarding scheduling of new installations, customer callbacks, permitting corrections, and customer satisfaction. This position reports to the Sales Manager and is responsible for learning and understanding the Service Titan operating system to support scheduling & completing HVAC jobs.Essential Job FunctionsDay after job completion happy customer calls.Answer all incoming calls to install line and direct to proper department or personnel.Monitor voicemails to install lines and follow up with customers or direct to proper department or personnel.Work with Sales Manager and Permit Coordinator on scheduling all city/jurisdiction corrections and communication with customers.Work with Sales Manager on scheduling all customer callbacks regarding new installations.Build job packs for New Installs & Callbacks.Work with Warehouse Manager on New Install paperwork needs.Assign all new installs and callbacks in Service Titan to correct installers.Other duties as assigned.Job Requirements
Required Knowledge, Skills, and Experience:Minimum 1 year Customer Service ExperienceHigh school diploma and/or equivalent.Previous experience with Microsoft Office Suite required.Strong time management skills and the ability to work with minimal supervision. High degree of accuracy and attention to detail. Excellent verbal and written communication skills. Self-motivated, proactive approach to seeking information. Problem solving and analysis of complex situations. Ability to multi-task. Must be highly organized, problem solver and good mediation skills.Additional Information
About Us:
Since 1987, Brennan Heating & Air Conditioning has served tens of thousands of satisfied customers throughout the Puget Sound region. Our goal is to help you make your home more energy efficient - while saving you money. We offer a wide variety of home improvement products including furnaces, air conditioners, heat pumps, hydronic heating systems, indoor air quality products, gas water heaters, tankless water heaters, and more.Brennan Heating & Air Conditioning
is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, or national origin.
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Brennan Heating & Air Conditioning
is looking for an experienced
HVAC Install Coordinator
to join our growing team!Position:
HVAC Install CoordinatorLocation:
Tukwilla, WAShift:
Monday - Friday 7:00 AM - 3:30 PMCompensation:
$22 - $25 /hr (DOE)Benefits:
Medical, dental, vision, and life insurance - 100% paid by the employer. Accident, supplemental life insurance, and critical illness policies at the employee’s expense. 401K with up to 4% employer match. Paid holidays, vacation and sick leave.Job Type:
Full-timeHVAC Install Coordinator Position Summary:The
HVAC Install Coordinator
is responsible for overseeing the communication with internal departments and external customers regarding scheduling of new installations, customer callbacks, permitting corrections, and customer satisfaction. This position reports to the Sales Manager and is responsible for learning and understanding the Service Titan operating system to support scheduling & completing HVAC jobs.Essential Job FunctionsDay after job completion happy customer calls.Answer all incoming calls to install line and direct to proper department or personnel.Monitor voicemails to install lines and follow up with customers or direct to proper department or personnel.Work with Sales Manager and Permit Coordinator on scheduling all city/jurisdiction corrections and communication with customers.Work with Sales Manager on scheduling all customer callbacks regarding new installations.Build job packs for New Installs & Callbacks.Work with Warehouse Manager on New Install paperwork needs.Assign all new installs and callbacks in Service Titan to correct installers.Other duties as assigned.Job Requirements
Required Knowledge, Skills, and Experience:Minimum 1 year Customer Service ExperienceHigh school diploma and/or equivalent.Previous experience with Microsoft Office Suite required.Strong time management skills and the ability to work with minimal supervision. High degree of accuracy and attention to detail. Excellent verbal and written communication skills. Self-motivated, proactive approach to seeking information. Problem solving and analysis of complex situations. Ability to multi-task. Must be highly organized, problem solver and good mediation skills.Additional Information
About Us:
Since 1987, Brennan Heating & Air Conditioning has served tens of thousands of satisfied customers throughout the Puget Sound region. Our goal is to help you make your home more energy efficient - while saving you money. We offer a wide variety of home improvement products including furnaces, air conditioners, heat pumps, hydronic heating systems, indoor air quality products, gas water heaters, tankless water heaters, and more.Brennan Heating & Air Conditioning
is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, or national origin.
#J-18808-Ljbffr