Logo
Signet Jewelers Limited

Store Manager - Zales - Hanes Mall

Signet Jewelers Limited, Oregon, Illinois, United States, 61061


Store Manager - Zales - Hanes Mall

Location: Zales - Hanes Mall - Winston-Salem, NCTime Type: Full timePosted on: Posted YesterdayJob Requisition ID: REQ_70288You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!STORE MANAGERTitle:

Store ManagerReports To:

District ManagerReporting to this Position:

Assistant Store Manager, Jewelry Consultant, Sales Support and Inventory ControlPosition Summary:

Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory control, brand representation, and team member growth and development to maximize the results of the store. Through personal selling, leadership, and coaching, the SM will champion a People First store environment that promotes diversity and inclusion, the development of life-time relationships with customers and the delivery of a best-in-class customer experience.Vision and Purpose:

Communicates performance expectations and ensures all team members understand the impact of their performance on company success. Coaches and develops the store staff to instill understanding of brand image and to ensure consistent representation of the brand in customer interactions and execution of store visuals and marketing.Customer Obsession:

Responsible for ensuring team members, and self, deliver an exceptional customer experience every time through training, customer outreach, communication and clear expectations. Empowers team members to respond to and resolve customer issues within established parameters.Critical Thinking & Innovative Action:

Attains sales projections and sales quotas as set by the Company and develops strategies to maximize both personal and team members sales potential while achieving goals.Employee Experience:

Demonstrates a commitment to the Company’s People First vision. Responsible for the selection and development of talent to drive store growth.Diversity, Equity and Inclusion:

Responsible for establishing a positive, professional work atmosphere in which team members are able to bring their full self to work and want to do their best.Performance Excellence:

Responds promptly and accurately to all management directives, requests for merchandise transfers, inventories, and requests for information.Work Schedule:During non-peak periods, managers should aim for a five-day, 40-hour work week.Schedule based on the right time to effectively run your business.NOTE: Hours will increase during peak selling periods.Position Qualifications:Education Required: Minimum of 2 years of college preferredRequired or Acceptable Job-Related Experience: at least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.Preference will be given to candidates with specialty retail or jewelry experience.Technical/Other Skills Required: Advanced Communication skillset, both written and verbal.Proficient with computers, with advanced proficiency in MS Office and other related business, technology, and communication tools.Strong interpersonal skills to build effective employee and customer relationships.Ability to work independently without immediate supervision.Reliable and dependable.Physical Demands:

While performing the duties of this job, the employee is regularly required to communicate with and comprehend others. This job regularly requires the employee to stand, reach with hands and arms, and move between display cases to handle merchandise.Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees.

#J-18808-Ljbffr