Four Seasons
Catering Manager
Four Seasons, Los Angeles, California, United States, 90079
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.
Catering Manager
Full Time
Beverly Wilshire a Four Seasons Hotel
The Beverly Wilshire a Four Seasons Hotel is looking for a Catering Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Catering Sales Manager reports to the Director of Catering. Work authorization for the location is required.
Join Our Team
Located at the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe. Experience CUT, Wolfgang Puck's, and become part of an iconic hotel of the Four Seasons Portfolio.
Work on a team that is built on mutual respect, collaboration, excellent service and passion for providing above and beyond guest experiences.
Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.
ESSENTIAL FUNCTIONS:
Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs.
Day to day supervision of the Catering functions, including maintaining and monitoring the accuracy and effectiveness of all written communication procedures. These procedures include but are not limited to: Menu and Event Proposals, Cost Estimates, Banquet Event Orders, Daily Events Report, and Sales & Catering Golden Input Standards and execution of banquet events.
Review, audit, and assign the Conference Services Managers all booking turnovers from the Sales Department.
Coordinate with the Sales Department and Catering to ensure proper utilization of function space to yield maximum revenues.
Finalize the requirements of confirmed bookings while maximizing revenue potential through upselling and ensuring effective communication both written (BEO, Daily Reports) and personal contact with all departments for the success of the event. Maintain an active trace/follow-up system. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
Supervise the execution of banquet events. Review all function space with the banquet manager and when necessary head house attendant. Ensure satisfaction of client.
Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Banquet Event Order Meeting, Bi-Weekly Banquet Operations Meeting, Planning Visits, and Menu Tastings.
Comply with Four Seasons standards for conference services, while working harmoniously and professionally with co-workers and planning committee.
Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel.
Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Catering and Conference Services and the Assistant Director of Catering and Conference Services and the Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments.
Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.
NON-ESSENTIAL FUNCTIONS:
Assist with all guest inquiries within the sales, marketing and catering department, including assistance with high telephone volume and walk-in site inspections.
Assist Catering Department as required, particularly during large group movements.
Act as the liaison for all vendor/supplier related clients needs, (i.e. Audio Visual, Florists, Entertainment, Transportation, DMC, Off-site Locations etc).
Provide input for the weekly forecast.
KNOWLEDGE AND SKILLS:
Education: Bachelor’s Degree / CMP Certification preferred.
Experience: 2 to 3 years experience directly related to hotel catering.
Excellent reading, writing & oral proficiency in the English language.
Good organizational skill.
Attention to detail.
Ability to multitask.
High level of creativity.
Ability to work long and irregular hours, weekends, and evenings.
Able to negotiate, organize, delegate & work under pressure.
Basic knowledge of audio-visual equipment and Internet technology – helpful.
What to Expect: You Will…
Be part of a cohesive team with opportunities to build a successful career with global potential.
Have access to a robust benefit plan.
Have the opportunity to engage in diverse and challenging work.
Derive a sense of pride in work well done.
Be recognized for excellence.
Salary: $80,000.00 - $84,235.00
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Learn more about what it is like to work at Four Seasons – visit us:
http://jobs.fourseasons.com
http://www.linkedin.com/company/four-seasons-hotels-and-resorts
We look forward to receiving your application.
******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******
#J-18808-Ljbffr
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.
Catering Manager
Full Time
Beverly Wilshire a Four Seasons Hotel
The Beverly Wilshire a Four Seasons Hotel is looking for a Catering Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Catering Sales Manager reports to the Director of Catering. Work authorization for the location is required.
Join Our Team
Located at the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe. Experience CUT, Wolfgang Puck's, and become part of an iconic hotel of the Four Seasons Portfolio.
Work on a team that is built on mutual respect, collaboration, excellent service and passion for providing above and beyond guest experiences.
Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.
ESSENTIAL FUNCTIONS:
Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs.
Day to day supervision of the Catering functions, including maintaining and monitoring the accuracy and effectiveness of all written communication procedures. These procedures include but are not limited to: Menu and Event Proposals, Cost Estimates, Banquet Event Orders, Daily Events Report, and Sales & Catering Golden Input Standards and execution of banquet events.
Review, audit, and assign the Conference Services Managers all booking turnovers from the Sales Department.
Coordinate with the Sales Department and Catering to ensure proper utilization of function space to yield maximum revenues.
Finalize the requirements of confirmed bookings while maximizing revenue potential through upselling and ensuring effective communication both written (BEO, Daily Reports) and personal contact with all departments for the success of the event. Maintain an active trace/follow-up system. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
Supervise the execution of banquet events. Review all function space with the banquet manager and when necessary head house attendant. Ensure satisfaction of client.
Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Banquet Event Order Meeting, Bi-Weekly Banquet Operations Meeting, Planning Visits, and Menu Tastings.
Comply with Four Seasons standards for conference services, while working harmoniously and professionally with co-workers and planning committee.
Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel.
Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Catering and Conference Services and the Assistant Director of Catering and Conference Services and the Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments.
Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.
NON-ESSENTIAL FUNCTIONS:
Assist with all guest inquiries within the sales, marketing and catering department, including assistance with high telephone volume and walk-in site inspections.
Assist Catering Department as required, particularly during large group movements.
Act as the liaison for all vendor/supplier related clients needs, (i.e. Audio Visual, Florists, Entertainment, Transportation, DMC, Off-site Locations etc).
Provide input for the weekly forecast.
KNOWLEDGE AND SKILLS:
Education: Bachelor’s Degree / CMP Certification preferred.
Experience: 2 to 3 years experience directly related to hotel catering.
Excellent reading, writing & oral proficiency in the English language.
Good organizational skill.
Attention to detail.
Ability to multitask.
High level of creativity.
Ability to work long and irregular hours, weekends, and evenings.
Able to negotiate, organize, delegate & work under pressure.
Basic knowledge of audio-visual equipment and Internet technology – helpful.
What to Expect: You Will…
Be part of a cohesive team with opportunities to build a successful career with global potential.
Have access to a robust benefit plan.
Have the opportunity to engage in diverse and challenging work.
Derive a sense of pride in work well done.
Be recognized for excellence.
Salary: $80,000.00 - $84,235.00
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Learn more about what it is like to work at Four Seasons – visit us:
http://jobs.fourseasons.com
http://www.linkedin.com/company/four-seasons-hotels-and-resorts
We look forward to receiving your application.
******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******
#J-18808-Ljbffr