Azusa Pacific University
Director of Advancement Operations - University Advancement
Azusa Pacific University, Azusa, California, United States, 91702
Director of Advancement Operations - University AdvancementDescription:APU is seeking employees who desire to engage in our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to establishing a university atmosphere that is edifying to God and to one another.The Director of Advancement Operations is responsible for managing the internal operations of the Office of University Advancement, including gift processing, data analytics and reporting, and database administration. Provides management to the CRM system, gift processing and reporting of accurate donor and gift record entries and maintenance of constituent records. Maintains knowledge of gift policies, CASE standards, and tax laws. Works with the Business office and accounting services staff, gift officers and staff, and other university departments and staff, when required.Required Education
Bachelor’s degree or higher.Required Experience
Seven or more years of operational management experience and training related to CRM data entry, donation processing, and database management. Higher education environment preferred.Primary Duties/Essential Functions
Staff Management:
The Director of Advancement Operations is responsible for managing multiple teams and staff, and developing a future generation of leaders and development professionals, including direct management of the following staff:
Database Administrator (and Systems Analyst)Data Analysts (and Data Analyst Assistant)Gift Records Coordinator
Data Management:
Supervision over procedures, training and documentation to assure quality control, and compliance with Advancement and university data standards for all constituent information items. Maintain best practices for and provide positive customer service with constituents concerning their information. Cultivate communication with other university offices to advance efficient data integration in areas of mutual interest.Gift Management:
Exercise independent judgment with relation to adjudication of gift acceptance and gift allocation policies. Prepare and communicate donor reports as needed for staff or donors. Prepare donor reports for and coordinate as liaison with other departments on donor reporting and donation premiums. Maintain knowledge of gift-related coding and requirements of IRS guidelines, CASE guidelines and APU policies and procedures. Participate in external groups and listservs to enhance knowledge of best practices and procedures.Skills
Ability to work effectively in a data-driven environment with other staff members and campus representatives.Excellent communication skills: verbal and written.Ability to organize and prioritize tasks and to manage and motivate others.Strong desire to succeed in a very visible and highly measurable position.Thorough and careful in planning work and goals, including budget, timetables, and steps to be taken to achieve objectives.Strong affinity with and commitment to the mission of Azusa Pacific University.Mental Demands
Ability to work under pressure, exuding a mature demeanor while multi-tasking in a deadline oriented environment with accuracy and consistency.Ability to work independently and meet deadlines.Ability to maintain confidentiality.Possess a genuine commitment to service.Ability to work collaboratively with a team, as well as an independent contributor.Ability to exercise good judgment and discretionary skills in determining when to act independently and when to consult management prior to taking action.Self-starter with a positive attitude, demonstrate initiative, creativity, productivity and flexibility.In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students.Physical Demands
Requires repetitive motions and sitting at computer keyboard. Hearing and speaking on the telephone. Ability to conduct business at other offices on campus. Ability to lift, bend, grasp, reach, lift up to 20 lbs. occasionally.Visual Demands
Reading, writing notes, and computer monitor.Environment
Pleasant office, comfortable temperatures.Technologies
Proficient in Google Apps, Microsoft Office, Word and Excel. Proficient in Raiser’s Edge, PeopleSoft and other CRM software. Knowledge of Tableau and other Business Intelligence programs.Compensation
Grade 16: $85,197 to $97,977 is the annual salary for this role and reflects what Azusa Pacific University reasonably expects to pay for this position. Actual compensation may vary based on the qualifications, experience, and internal equity. In addition to compensation, APU offers a competitive benefits package.Azusa Pacific University is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation.Azusa Pacific University will conduct a background check on all final candidates. Review of applications will begin immediately, and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.
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Bachelor’s degree or higher.Required Experience
Seven or more years of operational management experience and training related to CRM data entry, donation processing, and database management. Higher education environment preferred.Primary Duties/Essential Functions
Staff Management:
The Director of Advancement Operations is responsible for managing multiple teams and staff, and developing a future generation of leaders and development professionals, including direct management of the following staff:
Database Administrator (and Systems Analyst)Data Analysts (and Data Analyst Assistant)Gift Records Coordinator
Data Management:
Supervision over procedures, training and documentation to assure quality control, and compliance with Advancement and university data standards for all constituent information items. Maintain best practices for and provide positive customer service with constituents concerning their information. Cultivate communication with other university offices to advance efficient data integration in areas of mutual interest.Gift Management:
Exercise independent judgment with relation to adjudication of gift acceptance and gift allocation policies. Prepare and communicate donor reports as needed for staff or donors. Prepare donor reports for and coordinate as liaison with other departments on donor reporting and donation premiums. Maintain knowledge of gift-related coding and requirements of IRS guidelines, CASE guidelines and APU policies and procedures. Participate in external groups and listservs to enhance knowledge of best practices and procedures.Skills
Ability to work effectively in a data-driven environment with other staff members and campus representatives.Excellent communication skills: verbal and written.Ability to organize and prioritize tasks and to manage and motivate others.Strong desire to succeed in a very visible and highly measurable position.Thorough and careful in planning work and goals, including budget, timetables, and steps to be taken to achieve objectives.Strong affinity with and commitment to the mission of Azusa Pacific University.Mental Demands
Ability to work under pressure, exuding a mature demeanor while multi-tasking in a deadline oriented environment with accuracy and consistency.Ability to work independently and meet deadlines.Ability to maintain confidentiality.Possess a genuine commitment to service.Ability to work collaboratively with a team, as well as an independent contributor.Ability to exercise good judgment and discretionary skills in determining when to act independently and when to consult management prior to taking action.Self-starter with a positive attitude, demonstrate initiative, creativity, productivity and flexibility.In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students.Physical Demands
Requires repetitive motions and sitting at computer keyboard. Hearing and speaking on the telephone. Ability to conduct business at other offices on campus. Ability to lift, bend, grasp, reach, lift up to 20 lbs. occasionally.Visual Demands
Reading, writing notes, and computer monitor.Environment
Pleasant office, comfortable temperatures.Technologies
Proficient in Google Apps, Microsoft Office, Word and Excel. Proficient in Raiser’s Edge, PeopleSoft and other CRM software. Knowledge of Tableau and other Business Intelligence programs.Compensation
Grade 16: $85,197 to $97,977 is the annual salary for this role and reflects what Azusa Pacific University reasonably expects to pay for this position. Actual compensation may vary based on the qualifications, experience, and internal equity. In addition to compensation, APU offers a competitive benefits package.Azusa Pacific University is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation.Azusa Pacific University will conduct a background check on all final candidates. Review of applications will begin immediately, and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.
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