Field Applications Scientist- Microscopy

The Field Applications Scientist will provide technical pre- and post-sales support for all microscopy products. Support will be provided to customers and Account Managers in all facets of their selling activities.The Field Applications Scientist will perform product demonstrations, troubleshooting, and training sessions with end customers and sales reps. They will handle demonstration system logistics and confirm accurate system functionality. They will perform successful product demonstrations to drive sales.RESPONSIBILITIES:Provide expert product, application, and software support to customers and salesPerform product demonstrations to drive sales resultsTest and confirm demo system functionalityConduct training for customers and employeesProvide technical troubleshooting for existing customersDevelop protocols to image customer samplesParticipate in and lead customer workshopsSchedule and run product seminarsWork with customers or other experts to generate field data and application notes, which highlight product benefits and help differentiate company productsAssist in meeting sales goals for each of the sales reps in his/her assigned territory and provide positive motivation and support to help sales reps meet their goals.POSITION REQUIREMENTS:Professional ExperienceMinimum 2 years in a research, quality-control or production environment, applying microscopy and digital imaging techniques to drive resultsHigh level of computer proficiency with troubleshooting knowledgeExperience in a customer-facing support roleMaintain and troubleshoot advanced imaging equipment, hardware and softwareTeaching or training experience, provide training to others on how to apply imaging equipment and techniques to solve scientific questionsEducationBA/BS in the life sciences or optics fieldMasters or PhD degree preferredFamiliarity with biological imaging applications needed; fluorescence, confocal microscopy and optics experience is highly valuedLanguageEnglishAnticipated Travel Requirements75% in Southern California25% overnight travel – Western US

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