Director, Organ Utilization

A career at Mid-America Transplant means giving hope and healing to the 100,000+ patients on the transplant waiting list, bringing peace to families in mourning, building a legacy for donors, and stewarding their lifesaving gifts. No matter what role you play or how challenging the work can sometimes be, we find that helping save and celebrate the lives of others often changes your own life in the process. Join the Mid-America Transplant team. It’s the toughest job you’ll ever love.What We DoSimply put, we help save lives — and we’re proud to say we’ve been nationally recognized for how well we do it. We conduct and fund game-changing research. We educate the public to prevent medical issues and the need for transplants. We offer grief resources to donor families. Pioneer new facilities and protocols that improve the viability of organ and tissue donations. We provide affordable, temporary housing for transplant patients and their families. Partner with community organizations to drive donor registration. We meet with schools, clergy, and local leaders to share our cause and our message. We stop at nothing because we’re the kind of people who give everything.The PositionThe Director, Organ Utilization is responsible for the development of transplant customer relationships inside and outside of the Donation Service Area (DSA) to drive organ utilization. The position will analyze data and lead strategic utilization initiatives to improve efficiency, minimize organ non-utilization, and maximize the donation and transplantation rates while ensuring compliance with all regulatory agencies.What You’ll DoRelationship Management

Grow the number of successful relationships with Transplant Centers as evidenced by the placement of organs.Leverage the Relationship Management Process to observe, monitor, and regularly engage with key customers, including transplant surgeons, medical directors, and administrators at key transplant programs to increase organ utilization.Partner with the Chief Medical & Research Officer and Chief Medical Officer, External Affairs to keep abreast of current publications that may be used as a tool to engage with transplant centers, identify prospective business partner relationships, and improve donor management and organ preservation practices.Serve as the primary contact for transplant center communications, complaints, and inquiries related to allocation and organ transplant.Represent Mid-America Transplant (MT) at transplant center meetings, industry meetings, and Medical Advisory Committee (MAC) meetings.Seek ongoing, regular feedback from transplant surgeons to improve staff performance and donor yield outcome measures.Conduct and utilize feedback from customer/partner surveys to improve performance/results.Strategy and Analytics

Partner with Business Intelligence (BI) to understand transplant center and OPO performance data.Perform qualitative and quantitative analysis of key transplant centers to develop and implement strategies to drive organ utilization and customer satisfaction.Develop dashboards and scorecards related to transplant center performance and leverage these as a tool for regular transplant center communication.Seek to identify and partner with transplant centers, program directors, and surgeons who use new approaches or technologies to increase the utilization of once difficult-to-place organs.Utilize comparative data to analyze, measure, and track Key Performance Indicators (KPI) related to organ allocation and organ utilization.Monitor allocation policies and practices and ensure regulatory alignment.Identify and implement ways to improve the donation allocation and recovery process.What You’ll BringBachelor's degree in a related field or equivalent work experience is required; Master’s degree a plus.3 years of Organ Procurement Organization or Transplant Center experience required.Demonstrated ability to develop and implement strategic relationship management plans that result in measurable growth.What We’ll BringHealth insurance premium option at zero out of pocket for single coverage, eligible on your first day.401(k) Retirement Match - offering up to a 5% match of annual salary starting the 1st day of the month following your start date.401(k) Retirement Plan – offering up to another 9% contribution of your annual salary after one year.Paid Life Insurance – four times your salary.Paid Long Term Disability.Annual incentive plan in addition to annual salary increases.Tuition Reimbursement.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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