Resident Services Program Specialist-Brookline Housing Authority

Responsibilities:Develop, implement, and support Resident Services’ initiatives to foster community and facilitate resource connections.Maintain calendar of resident-oriented programming, activities, and resources.Assist with resident services communications.Conduct outreach to enroll and engage residents in BHA/community programs, events, etc.Solicit and integrate resident feedback to ensure programming is responsive to residents’ interests and needs.Identify and collaborate with community partners to enhance access to relevant resources and programs. Organize or support community events as needed.Maintain attractive, safe, and well-equipped family community and family learning spaces.Take lead on technology access and provide regular open-access learning center hours.Assist with scheduling, setup, access, and use of community spaces.Qualifications:Associate’s degree and/or 2+ years in community-based programs or related experience.Enthusiasm for community outreach: resourceful, responsible, and adaptable to evolving program needs; physical condition commensurate with program demands.Ability to establish strong, trusting partnerships with participants and colleagues of diverse backgrounds; share, solicit, receive, and grow from feedback.Strong interpersonal, verbal, written, and organizational skills.Proficiency in Microsoft Office/Google Suite and design tools (e.g., Canvas).Ability to work occasional evenings and additional hours.Bilingual in Spanish or Haitian Creole preferred but not required.24 hours per week with potential for additional hours.Hybrid position, with minimum required on-site hours.The BHA offers a competitive salary and strong benefits package including state GIC health insurance, a transit stipend, education allowance, and a defined-benefit pension.Anticipated start date December 2024-January 2025.To apply:Please submit a resume to sfertig@brooklinehousing.org. No phone calls. Full job posting available at www.brooklinehousing.org under “About Us” and “Careers.”The BHA is an equal opportunity/affirmative action, Section 3 employer. Women, LGBTQ individuals, minorities, veterans, Section 3 qualifying individuals (defined as being a public housing resident or a “low-income resident”-80% of Area Median Income), and persons with disabilities are strongly encouraged to apply.

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