Zuckerberg San Francisco General
Public Safety Communications Dispatcher - Department of Emergency Management (82
Zuckerberg San Francisco General, San Francisco, California, United States, 94199
Public Safety Communications Dispatcher - Department of Emergency Management (8238)
Full-time
Certification Rule: Rule of the List
Work Hours: Other
Job Code and Title: 8238-Public Safety Communications Dispatcher
Fill Type: Permanent Civil Service
Lateral Transfer: Salary Step is based on experience and training
Compensation Range: $108,004-$137,852 annually
Recruitment ID: X00062
For more information about the Department of Emergency Management (DEM), please visit:
http://www.sfdem.org/ .
Under general supervision, a Public Safety Communications Dispatcher ("Dispatcher") receives incoming emergency (9-1-1) and non-emergency telephone calls from both the public and public safety agencies. This position dispatches police, fire, and emergency medical services (EMS) field units to respond to emergency and non-emergency calls for service over a two-way radio system utilizing a computer-aided dispatch system.
DEM's Division of Emergency Communications operates 24 hours a day, 7 days a week, 365 days a year. Dispatchers may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime.
Essential duties include:
Receives emergency and non-emergency calls and gathers, evaluates, prioritizes, and documents information from callers.
Dispatches police, fire, and EMS field units to specific locations using a computer-aided dispatch system and related equipment.
Evaluates incoming reports of emergencies and transmits complete and accurate information to appropriate field personnel.
Monitors and maintains the status of incidents and records of dispatched emergency service personnel.
Receives and disseminates information related to jurisdictional requests for assistance; maintains confidentiality of information.
Maintains familiarity with area geography and recognizes hazards to public safety units and the public.
Maintains understanding of public safety policies and procedures for the Department of Emergency Management and other emergency service providers.
Responds to inquiries regarding police, fire, or emergency medical services; classifies and prioritizes reports or complaints.
Working Conditions:
Dispatchers work in a fast-paced, highly stressful, and confined environment.
Minimum Qualifications:
Possession of a high school diploma or equivalent (GED or High School Proficiency Examination);
Two years of experience in a public contact position providing information and/or service.
Substitution:
Completion of 30 semester units or 45 quarter units of coursework from an accredited college or university may substitute for 1 year of the required experience.
Selection Procedures:
Supplemental Questionnaire (Qualifying)
Performance Examination (Weight: Pass/Fail)
Oral Assessment
Psychological Evaluation
Medical Examination
How to Apply:Applications are
only
accepted through an online process. Select “Apply Now” and follow instructions on the screen.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
#J-18808-Ljbffr
Full-time
Certification Rule: Rule of the List
Work Hours: Other
Job Code and Title: 8238-Public Safety Communications Dispatcher
Fill Type: Permanent Civil Service
Lateral Transfer: Salary Step is based on experience and training
Compensation Range: $108,004-$137,852 annually
Recruitment ID: X00062
For more information about the Department of Emergency Management (DEM), please visit:
http://www.sfdem.org/ .
Under general supervision, a Public Safety Communications Dispatcher ("Dispatcher") receives incoming emergency (9-1-1) and non-emergency telephone calls from both the public and public safety agencies. This position dispatches police, fire, and emergency medical services (EMS) field units to respond to emergency and non-emergency calls for service over a two-way radio system utilizing a computer-aided dispatch system.
DEM's Division of Emergency Communications operates 24 hours a day, 7 days a week, 365 days a year. Dispatchers may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime.
Essential duties include:
Receives emergency and non-emergency calls and gathers, evaluates, prioritizes, and documents information from callers.
Dispatches police, fire, and EMS field units to specific locations using a computer-aided dispatch system and related equipment.
Evaluates incoming reports of emergencies and transmits complete and accurate information to appropriate field personnel.
Monitors and maintains the status of incidents and records of dispatched emergency service personnel.
Receives and disseminates information related to jurisdictional requests for assistance; maintains confidentiality of information.
Maintains familiarity with area geography and recognizes hazards to public safety units and the public.
Maintains understanding of public safety policies and procedures for the Department of Emergency Management and other emergency service providers.
Responds to inquiries regarding police, fire, or emergency medical services; classifies and prioritizes reports or complaints.
Working Conditions:
Dispatchers work in a fast-paced, highly stressful, and confined environment.
Minimum Qualifications:
Possession of a high school diploma or equivalent (GED or High School Proficiency Examination);
Two years of experience in a public contact position providing information and/or service.
Substitution:
Completion of 30 semester units or 45 quarter units of coursework from an accredited college or university may substitute for 1 year of the required experience.
Selection Procedures:
Supplemental Questionnaire (Qualifying)
Performance Examination (Weight: Pass/Fail)
Oral Assessment
Psychological Evaluation
Medical Examination
How to Apply:Applications are
only
accepted through an online process. Select “Apply Now” and follow instructions on the screen.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
#J-18808-Ljbffr