Lids Inc
Store Manager
Lids Inc, Hurst, Texas, United States, 76054
Store # - Mall Name:
8353 - North East MallAbout Our Company
Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver – creating a community for both sports fans and fashion lovers.The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.General Position Summary
At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.Principle Duties and Responsibilities
People & Training DevelopmentManage the store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.Assist the market’s Authorized Trainer in coordinating onboarding to acclimate new team members to Lids.Engage team members by creating a fun and productive environment.Contribute to a respectful and inclusive team environment by establishing supportive working relationships.Perform people-related actions to update team member information.Lead and monitor the store’s ongoing training strategy.Address all employee concerns or issues.Drive team engagement by ensuring team members are provided recognition and continuous check-ins.Collaborate across store channels and/or districts.Customer ExperienceLead and execute Selling 101 strategy to achieve key performance indicators (KPIs).Resolve customer feedback and address issues in the moment.Manage and direct in-store team members to ensure optimal customer service.Ensure every customer is offered the opportunity to participate in Lids’ membership programs.Additional Principal Duties and Responsibilities
OperationsManage team’s compliance within the scheduling and payroll process.Plan, prepare, and manage the schedule.Manage business disruptions and provide operational continuity.Execute operations-focused company-level directives.Understand and adhere to Policies & Procedures Manual.Maintain store technology and equipment.Maintain store facilities, supplies, and services.Effectively manage cash.Effectively prepare store for inventory audits.Product & Inventory ManagementDrive overall store product strategy.Strategically organize the backroom to maximize efficiency.Ensure integrity of product held to vendor-specific regulations.Lead execution of weekly markdowns and markups.Monitor and manage sell-through by monitoring product levels.Manage any transfers or ship-backs according to company standards.Execute optimal layout and visual merchandising strategy.Maintain the look and feel of the store.Execute special pricing signage and promotional presentation adjustments.Job Required Knowledge & Skills
A two year post-secondary education and one-year related experience; or equivalent combination of education and experience.Established ability to produce sales results while minimizing loss.Proven supervisory skills.Strong interpersonal and communication skills.Ability to operate a computer and maneuver relative software programs.Ability to lift up to 50 pounds.Ability to climb a ladder and work with hands overhead.Standing required for up to 100% of the work time.Ability and willingness to travel overnight for training and/or business meetings.Ability to work varying days and hours.Preferred Job Required Knowledge & Skills
Education
Reports To
EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws.
#J-18808-Ljbffr
8353 - North East MallAbout Our Company
Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver – creating a community for both sports fans and fashion lovers.The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.General Position Summary
At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.Principle Duties and Responsibilities
People & Training DevelopmentManage the store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.Assist the market’s Authorized Trainer in coordinating onboarding to acclimate new team members to Lids.Engage team members by creating a fun and productive environment.Contribute to a respectful and inclusive team environment by establishing supportive working relationships.Perform people-related actions to update team member information.Lead and monitor the store’s ongoing training strategy.Address all employee concerns or issues.Drive team engagement by ensuring team members are provided recognition and continuous check-ins.Collaborate across store channels and/or districts.Customer ExperienceLead and execute Selling 101 strategy to achieve key performance indicators (KPIs).Resolve customer feedback and address issues in the moment.Manage and direct in-store team members to ensure optimal customer service.Ensure every customer is offered the opportunity to participate in Lids’ membership programs.Additional Principal Duties and Responsibilities
OperationsManage team’s compliance within the scheduling and payroll process.Plan, prepare, and manage the schedule.Manage business disruptions and provide operational continuity.Execute operations-focused company-level directives.Understand and adhere to Policies & Procedures Manual.Maintain store technology and equipment.Maintain store facilities, supplies, and services.Effectively manage cash.Effectively prepare store for inventory audits.Product & Inventory ManagementDrive overall store product strategy.Strategically organize the backroom to maximize efficiency.Ensure integrity of product held to vendor-specific regulations.Lead execution of weekly markdowns and markups.Monitor and manage sell-through by monitoring product levels.Manage any transfers or ship-backs according to company standards.Execute optimal layout and visual merchandising strategy.Maintain the look and feel of the store.Execute special pricing signage and promotional presentation adjustments.Job Required Knowledge & Skills
A two year post-secondary education and one-year related experience; or equivalent combination of education and experience.Established ability to produce sales results while minimizing loss.Proven supervisory skills.Strong interpersonal and communication skills.Ability to operate a computer and maneuver relative software programs.Ability to lift up to 50 pounds.Ability to climb a ladder and work with hands overhead.Standing required for up to 100% of the work time.Ability and willingness to travel overnight for training and/or business meetings.Ability to work varying days and hours.Preferred Job Required Knowledge & Skills
Education
Reports To
EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws.
#J-18808-Ljbffr