Royal Caribbean Group
Analyst, Onboard Revenue and Pre-Cruise
Royal Caribbean Group, Miami, Florida, us, 33222
Journey with us!
Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.The Royal Caribbean Group’s Celebrity Cruises brand has an exciting career opportunity for a full-time Onboard Revenue and Pre-Cruise Analyst on the Hotel Operations Team reporting to the Senior Manager, Onboard Strategy, Performance, and Pre-Cruise.This position will work onsite in Miami, FloridaPosition Summary:The Analyst of Onboard Revenue Data and Analytics will help drive the growth of Shore Excursions (Shorex) revenue and support the inventory, pricing, and analysis efforts while working closely with operational, analytical, and Pre-cruise platform (PCP) teams in Hotel Operations. This involves creating a strategy for managing, understanding as well as analyzing the exponentially increasing amount of onboard revenue and Pre-cruise sales (PCP) data for Shorex. Along with this, the role requires helping manage inventory and pricing, as well as forecasting, target setting, and driving the automation efforts across all reporting and processes for Shore Excursions. Providing actionable insights to executive staff while leading/participating in ad-hoc or other specific projects within Shorex and PCP areas of onboard revenue is also another crucial competency of the role.Essential Duties and Responsibilities:Assists Shorex and PCP in revenue generation by utilizing data and implementing a wide range of operational as well as analytical solutions and influence the business by effectively communicating results to management.Helps manage pricing, inventory, and promotional efforts in multiple online systems and provides a wide range of solutions and support to grow onboard revenue.Support internal Shorex and PCP planning processes to answer product and business needs.Helps ensure inventory is up to date and accurate for Shorex.Performs analysis to prove effectiveness of pricing changes during frequent PCP online promotions.Works closely with Shorex and PCP teams to understand their business challenges and objectives and identify opportunities to develop potential business improvements and efficiency gains.Responds to ad-hoc data and analysis needs while supporting various projects and conducts analyses of business data, evaluate trends and pattern changes, and learn to disperse results in a format appropriate for the audience.Assists with the development of revenue and Shorex forecasts using benchmarking and other techniques to continually improve the accuracy of these forecasts.Transforms large data sets into insightful components that will effectively develop pricing strategies and lead to continued iterative growth of revenue.Represents onboard revenue when required specifically with many of the Shared Services departments, to gain support for initiatives.Support reporting, systems to support daily and strategic revenue decisions and analyses for the onboard revenue department, impacting the company's annual net onboard revenue stream of over $1 Billion.Qualifications, Knowledge and Skills:Four-year Bachelor's or equivalent (MBA or MS preferred); or two to three years related financial and business analysis experience and/or training; or equivalent combination of education and experience.Familiarization and experience in revenue management, inventory and pricing concepts strongly preferred.Experience in cruise, casino, hospitality or a similar industry preferred.Microsoft Office (Excel, Word, PowerPoint) and basic analytical skills are required.Knowledge of SQL, Power BI, VBA, SAS, Essbase and Hyperion preferred.Strong written as well as verbal communication skills, interpersonal skills and ability to work in a global environment.Able to define problems, collect data, establish facts, and draw valid conclusions.Finding and understanding the correct data sources for a given analysis.Ability to work in a fast-paced environment while managing multiple projects and responsibilities at once with little direction.Proven experience in project management.Understanding of the business to validate findings and conclusions and always ensure data integrity and accuracy.Willingness to accept immediate product and project responsibility.Facilitate meetings and present solutions to issues with groups while dealing with a variety of variables in situations where no standardization exists.Ability to respond to inquiries from other departments, customers, or members of the business community.This position requires travel up to 10% of total time working onboard to support and improve shipboard operations.We know there's a lot to consider.
As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
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Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.The Royal Caribbean Group’s Celebrity Cruises brand has an exciting career opportunity for a full-time Onboard Revenue and Pre-Cruise Analyst on the Hotel Operations Team reporting to the Senior Manager, Onboard Strategy, Performance, and Pre-Cruise.This position will work onsite in Miami, FloridaPosition Summary:The Analyst of Onboard Revenue Data and Analytics will help drive the growth of Shore Excursions (Shorex) revenue and support the inventory, pricing, and analysis efforts while working closely with operational, analytical, and Pre-cruise platform (PCP) teams in Hotel Operations. This involves creating a strategy for managing, understanding as well as analyzing the exponentially increasing amount of onboard revenue and Pre-cruise sales (PCP) data for Shorex. Along with this, the role requires helping manage inventory and pricing, as well as forecasting, target setting, and driving the automation efforts across all reporting and processes for Shore Excursions. Providing actionable insights to executive staff while leading/participating in ad-hoc or other specific projects within Shorex and PCP areas of onboard revenue is also another crucial competency of the role.Essential Duties and Responsibilities:Assists Shorex and PCP in revenue generation by utilizing data and implementing a wide range of operational as well as analytical solutions and influence the business by effectively communicating results to management.Helps manage pricing, inventory, and promotional efforts in multiple online systems and provides a wide range of solutions and support to grow onboard revenue.Support internal Shorex and PCP planning processes to answer product and business needs.Helps ensure inventory is up to date and accurate for Shorex.Performs analysis to prove effectiveness of pricing changes during frequent PCP online promotions.Works closely with Shorex and PCP teams to understand their business challenges and objectives and identify opportunities to develop potential business improvements and efficiency gains.Responds to ad-hoc data and analysis needs while supporting various projects and conducts analyses of business data, evaluate trends and pattern changes, and learn to disperse results in a format appropriate for the audience.Assists with the development of revenue and Shorex forecasts using benchmarking and other techniques to continually improve the accuracy of these forecasts.Transforms large data sets into insightful components that will effectively develop pricing strategies and lead to continued iterative growth of revenue.Represents onboard revenue when required specifically with many of the Shared Services departments, to gain support for initiatives.Support reporting, systems to support daily and strategic revenue decisions and analyses for the onboard revenue department, impacting the company's annual net onboard revenue stream of over $1 Billion.Qualifications, Knowledge and Skills:Four-year Bachelor's or equivalent (MBA or MS preferred); or two to three years related financial and business analysis experience and/or training; or equivalent combination of education and experience.Familiarization and experience in revenue management, inventory and pricing concepts strongly preferred.Experience in cruise, casino, hospitality or a similar industry preferred.Microsoft Office (Excel, Word, PowerPoint) and basic analytical skills are required.Knowledge of SQL, Power BI, VBA, SAS, Essbase and Hyperion preferred.Strong written as well as verbal communication skills, interpersonal skills and ability to work in a global environment.Able to define problems, collect data, establish facts, and draw valid conclusions.Finding and understanding the correct data sources for a given analysis.Ability to work in a fast-paced environment while managing multiple projects and responsibilities at once with little direction.Proven experience in project management.Understanding of the business to validate findings and conclusions and always ensure data integrity and accuracy.Willingness to accept immediate product and project responsibility.Facilitate meetings and present solutions to issues with groups while dealing with a variety of variables in situations where no standardization exists.Ability to respond to inquiries from other departments, customers, or members of the business community.This position requires travel up to 10% of total time working onboard to support and improve shipboard operations.We know there's a lot to consider.
As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
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