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Four Hands LLC

Director, People Operations

Four Hands LLC, Austin, Texas, us, 78716


Director, People Operations

Department:

People & CultureEmployment Type:

Full TimeLocation:

Austin, Texas

Description

Headquartered in Austin, Texas, Four Hands is the leading global designer and wholesaler of lifestyle home furnishings. We design, manufacture, and distribute our products and support the growing needs of large retail chains, e-commerce businesses, independent regional stores, and interior designers. Four Hands has received numerous recognition and accolades, including ranking in the Inc. 5000 list 13 times and being one of Austin’s Top Workplaces for 4 years which couldn’t have been possible without our employees.

As the Director of People Operations, you will build, manage, and lead a dynamic team of People Operations professionals to execute on a wide range of Human Resources functions, including but not limited to benefits administration, employee relations, risk management, and compliance. You will collaborate closely with senior leadership and other business partners to ensure our People Operations strategies are aligned with business goals, fostering a culture of growth, efficiency, and compliance. Your leadership will drive continuous improvement in HR processes, systems, and services that support the scalability and growth of the organization.In This RoleBuild, manage, and mentor a high-performing team of People Operations professionals, ensuring the successful execution of HR activities such as benefits, employee relations, and risk management

Proactively assess business needs and develop strategic solutions through the People Operations function to drive efficiency, productivity, and employee engagement

Lead automation initiatives to improve HR efficiency and streamline workflows, reducing manual effort and increasing process accuracy

Partner with the Chief People Officer (CPO) to drive and execute a comprehensive HR strategy that aligns with company objectives

Collaborate with the broader people leadership team to ensure HR strategies and initiatives are implemented effectively across the organization, both strategically and operationally

Own, optimize, and implement People Operations systems and processes, ensuring they are efficient, scalable, accurate, and compliant with regulatory requirements

Continuously evaluate existing HR technologies and make recommendations for improvements that enhance user experience, data accuracy, and operational efficiency

Act as a trusted business partner to senior leaders, providing strategic guidance on matters related to talent management, culture, and organizational effectiveness

Build and maintain strong collaborative relationships with leaders across all departments to ensure business processes are aligned and support company growth

Provide clear goals, regular feedback, and growth opportunities to foster a collaborative and results-driven team culture

Develop and manage relationships with external vendors, including negotiating clear scopes of work, ensuring timely service delivery, and keeping projects within budget

Lead vendor selection processes for HR systems and solutions that will enhance the People Operations function

Provide expert advice and support to business units on complex HR-related issues, including regulatory compliance, employee relations, risk management, and organizational development

Ensure ongoing compliance with federal, state, and local employment laws, regulations, and reporting requirements

Develop, implement, and maintain HR policies and procedures that align with legal standards and reflect the organization’s values

Uphold our Core Values and be a valuable member of the Four Hands Team

Other tasks as defined by Management

The Ideal PersonBachelor's degree in Human Resources, Business Administration, or a related field

10+ years of progressive HR experience, with at least 5 years in a leadership role

HR certification (e.g., PHR, SPHR, SHRM-CP, or SHRM-SCP) is highly desirable

Extensive knowledge of HR best practices, labor laws, and HR technologies

Proven experience in developing and implementing HR strategies and initiatives

Comprehensive knowledge of federal, state and local employment laws and regulations

Thorough understanding and application of HR principles, concepts, practices, and standards

Strong leadership and team management skills

Excellent communication, interpersonal, and problem-solving skills

Ability to maintain confidentiality and handle sensitive information with discretion

High degree of individual initiative and personal accountability

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