Director, Operations - GrowHealthy (Lake Wales)

At iAnthus (GrowHealthy), we are not just in the business of cannabis; we’re in the business of empowering individuals to lead healthier, happier lives through access to premium-quality medicinal and adult-use cannabis products. We believe in the potential of cannabis to enhance wellness and redefine the future of self-care. As a trailblazer in the cannabis industry, we’re committed to providing a holistic approach to well-being, fostering a community where every patient and customer can thrive and find relief.Who We Are:iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next great transformative industry - not just because it has the power to change people’s lives (especially those suffering from chronic ailments) – but also because it will impact many other industries, from agriculture to pharmaceuticals to alcoholic beverages. Our mission is to create the most valuable cannabis brands and network of cannabis operations and distribution nationally. At iAnthus, you will be given opportunities for career development, a flexible work environment, excellent benefits, a wellness program and the ability to interact with and learn from leaders in the cannabis industry.Who You Are:You have a strong desire to learn and to contribute to a team. You are passionate about making an inclusive, positive, and compliant workforce. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. If you would like to work in a fast-paced environment and are interested in building something meaningful with the rest of the iAnthus team, we would love to hear from you!Professional Competencies:Positive attitudeExceptional attention to detail and organizedStrong interpersonal and teamwork skillsetExcellent verbal and written communication skillsAbility to multi-task, prioritize, and work in a fast-paced environmentBenefits:Annual bonus program20 days of accrued Paid Time OffNine Paid HolidaysPaid Sick LeavePaid Parental LeaveMedical, Dental, Vision, FSA, HSA, Transit Benefits, and 401(k)Employer Paid Short-Term Disability and Life InsuranceWellness ProgramEmployee Assistance Program for employees & family membersEmployee DiscountsAbility to work in a growing company where your talents and skills can have a positive impactSummary:We are looking for a visionary and strategic Director of Operations to manage our manufacturing/production facility in Lake Wales, FL. In this leadership role, you will play a critical part in driving our mission forward by overseeing the expansion of the facility, the research & development of new products, and the retention of our amazing team. We are looking for an enthusiastic leader who can foster a positive and productive work environment – ensuring all employees are engaged & motivated. The ideal candidate will excel in managing people, leading with vision, and holding themselves to the highest level of accountability. Cross functional partners will include retail, wholesale, compliance, human resources, cultivation, and processing team members.Responsibilities:Sales & Operational Planning (S&OP):

Be the voice of the operations team inside the company’s end-to-end planning process, championing a culture of data-driven decision making and cross functional synergy.Profit & Loss Management:

Ownership over the facility P&L, including developing an annual budget proposal and participating in quarterly reforecast processes.Employee Retention:

Develop and implement strategies to retain top talent, foster a positive workplace culture, and ensure employees are growing in their careers.Research & Development:

Encourage a state of constant innovation, leading efforts in product development + operational efficiency initiatives.Cultivation & Processing:

Oversee the full supply chain of the facility, including cultivation, post-harvest processing, packaging, extraction, kitchen & distribution + lead process improvement efforts to enhance throughput while maintaining high quality standards.Compliance:

Follow all state & federal regulations, protecting the reputation of our brands for excellence & reliability in the state of Florida, while being a student of compliance and recognizing the constantly changing legal framework.Talent Acquisition:

Create target profiles for each position you manage – utilizing your network to find the best talent to drive forward thinking, innovation, and making our business a preferred destination for the best in the cannabis industry.Technology Integration:

Leverage technology & analytics to drive operational efficiencies, improve insights, and support decision-making.Facility Management:

Manage the day-to-day operations of the Lake Wales, FL facility, minimizing downtime by developing a best-in-class maintenance program + promote workplace health & safety practices.Revenue Driving:

Prepare the facility for the potential launch of adult-use products in the FL market by partnering with our retail & planning teams to create the optimal assortment architecture for our patients/customers that is determined by the retail strategy.How we will measure success:Objective: Foster a positive work environment that maximizes employee retention & satisfaction.KR1: Conduct quarterly employee satisfaction surveys and increase satisfaction scores by +15% over initial 12-month time frame.KR2: Implement a feedback loop within Lake Wales, FL facility that captures on-the-ground intelligence and turns into actionable items.KR3: Improve employee retention by +25% over initial 12-month time-frame.Objective: Improve operational processes to enhance efficiency and product quality.KR1: Build trimmed flower to 1-month supply to drive retail sales (packaging 35,000 units per week).KR2: Leverage data-driven insights to improve our COGS and product development opportunities.KR3: Increase flower yield by +10% without sacrificing terpene & potency profiles while keeping a minimum of 30 strains in production to deliver assortment architecture (and avoiding over-production of a single strain).Objective: Lead innovation efforts to improve product offerings & operational methods.KR1: Understand the assortment architecture and launch 4 new products developed through R&D by 2Q2025.KR2: Collaborate with iAnthus medical advisory board to create product roadmap that addresses medicinal patient needs by 4Q2024.KR3: Partner with the retail team to use your network to enhance our FL real estate process and new store opening process with product education pop-ups.Qualifications:Cannabis regulations require that employees be at least 21 years of age and maintain cannabis work credential.Bachelor’s Degree in related field.Minimum 3 years managing a cannabis operations facility and teams over 100 people.Knowledge of receiving, shipping, inventory systems, supply chain management, logistics, customer service, reporting systems, warehouse functions and systems.Experience working with multi-state operators (MSO’s) in the cannabis industry.Excellent written and verbal communications skills + professional demeanor & strong work ethic.Able to maintain confidentiality; work collaboratively in a team environment.Able to lead and serve as a strategic member of the FL leadership team.

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