Capital One National Association
Principal Associate, Project Manager (Bank Tech)
Capital One National Association, Mc Lean, Virginia, us, 22107
West Creek 7 (12077), United States of America, Richmond, VirginiaPrincipal Associate, Project Manager (Bank Tech)
At Capital One, we’re building a leading information-based technology company. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds come together to make Capital One a great company – and a great place to work.The Bank Tech Technical Delivery Excellence (TEDx) organization is seeking a highly organized and self-motivated Project Manager to join the Portfolio Delivery Operations team. The team and the work is fast-paced but gives an opportunity to be involved start-to-finish in Agile project methodology. The Project Manager will partner with Tech Leads, Product Owners, Design and Technology Program Managers to collect feedback and enhance our processes, reporting, and Jira workflows.As a Project Manager you will:Manage data governance for Jira data for the Business Banking Portfolio; working with Product and Tech teams to understand active strategic initiatives and backlog for what’s next as well as how the data is used in capacity planning. Role requires someone who is highly organized with attention to detail and a good working knowledge of Jira and foundational Agile concepts from a user perspective.(Atlassian) Jira Administrative ProficiencyManaging Jira Project configurations, schemes, automations
Maintaining Jira instances (Users, Security)
Using Jira Data for informed, strategic decisions
Process ManagementCreating, analyzing and improving delivery processes and procedures
Configuring Jira to optimize and simplify usage
Project (or Program) ManagementWorking with multiple, large-scale projects
Understanding the Hierarchical setup of Jira Issuetypes
Problem SolvingStrong analytics experience to troubleshoot and resolve issues quickly and completely
Ability to guide and support the challenges delivery teams
Communications/CollaborationsAble to work with multiple, cross-functional teams and explain complex concepts in a clear and concise way
Strong presentational and instructional skills
Training and support for day-to-day operational needs
Reporting and Data FidelityUsing linkages to create reporting segmentation
Identifying data anomalies and using analytics/tools to help teams find opportunities for improvement
Basic Qualifications:Bachelor’s Degree
At least 3 years of Project Management, Process Management or Risk Management experience
At least 1 year of Continual Improvement experience
At least 1 year of JIRA experience
Preferred Qualifications:4+ years of Project Management, Process Management or Risk Management experience
1+ years of experience working with Product and Technology teams
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the
Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at
RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to
Careers@capitalone.com .
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At Capital One, we’re building a leading information-based technology company. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds come together to make Capital One a great company – and a great place to work.The Bank Tech Technical Delivery Excellence (TEDx) organization is seeking a highly organized and self-motivated Project Manager to join the Portfolio Delivery Operations team. The team and the work is fast-paced but gives an opportunity to be involved start-to-finish in Agile project methodology. The Project Manager will partner with Tech Leads, Product Owners, Design and Technology Program Managers to collect feedback and enhance our processes, reporting, and Jira workflows.As a Project Manager you will:Manage data governance for Jira data for the Business Banking Portfolio; working with Product and Tech teams to understand active strategic initiatives and backlog for what’s next as well as how the data is used in capacity planning. Role requires someone who is highly organized with attention to detail and a good working knowledge of Jira and foundational Agile concepts from a user perspective.(Atlassian) Jira Administrative ProficiencyManaging Jira Project configurations, schemes, automations
Maintaining Jira instances (Users, Security)
Using Jira Data for informed, strategic decisions
Process ManagementCreating, analyzing and improving delivery processes and procedures
Configuring Jira to optimize and simplify usage
Project (or Program) ManagementWorking with multiple, large-scale projects
Understanding the Hierarchical setup of Jira Issuetypes
Problem SolvingStrong analytics experience to troubleshoot and resolve issues quickly and completely
Ability to guide and support the challenges delivery teams
Communications/CollaborationsAble to work with multiple, cross-functional teams and explain complex concepts in a clear and concise way
Strong presentational and instructional skills
Training and support for day-to-day operational needs
Reporting and Data FidelityUsing linkages to create reporting segmentation
Identifying data anomalies and using analytics/tools to help teams find opportunities for improvement
Basic Qualifications:Bachelor’s Degree
At least 3 years of Project Management, Process Management or Risk Management experience
At least 1 year of Continual Improvement experience
At least 1 year of JIRA experience
Preferred Qualifications:4+ years of Project Management, Process Management or Risk Management experience
1+ years of experience working with Product and Technology teams
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the
Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at
RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to
Careers@capitalone.com .
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