Sales Office Sales Manager 3 Gaylord National Harbor

Sales Office Sales Manager 3 Gaylord National Harbor at Marriott in Boise, Idaho, United States Job Description Additional Information Property based Group and Catering Sales position, Must reside within 50 miles of National Harbor, MD Job Number 24162717 Job Category Sales & Marketing Location MIDATLSLS Mid-Atlantic Sales Office, 7750 Wisconsin Avenue, Bethesda, Maryland, United States Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Handles customer inquiries and lead requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) within predefined Group Sales parameters. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning. CANDIDATE PROFILE Education and Experience: Required: - High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR - 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. Preferred: - 2 years experience selling group business, either at a property or in a sales office. - Knowledge of property operations, Food and Beverage (F&B). - Knowledge of the group sales process for all brands and how to close a sale. - Team-based selling experience. - Hospitality Management Degree. CORE WORK ACTIVITIES Managing Sales Activities - Handles customer inquiries and leads requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) - Responds in a timely manner to incoming group/catering opportunities that are within predefined Group Sales parameters. - Refers opportunities to appropriate sales associate if business is outside these parameters. - Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. - Verifies that business is turned over properly and in a To view full details and how to apply, please login or create a Job Seeker account