Smith Chason College
Senior Externship Manager
Smith Chason College, Phoenix, Arizona, United States, 85003
JOB TITLE : Senior Externship Manager
STATUS : Full-Time
TYPE : Hybrid
REPORTS TO : Campus Director
PURPOSE :
The Senior Externship Advisor is responsible for the overall functioning and performance of the Externship Department by providing day-to- day support with respect to policies, procedures, student engagement, retention, and completion goals in a student centric campus environment.
EDUCATION / QUALIFICATIONS / COMPETENCIES :Minimum of an Associate Degree or equivalent but relevant experience, Bachelor Degree preferred.Ability to prioritize, multi-task, perform well under pressure, meet deadlines, and work flexible schedules.Ability to communicate with high level industry supervisors and management teams.Strong ability to work independently and collaboratively with other staff members.Ability to engage in critical thought and analyze all types of quantitative and qualitative data into reports and presentation for strategic planning and problem-solvingProvides support to and ensures accountability for achievement for results; extremely focused; strong organizational skills; simplifies often complex and lengthy matters; effective time management skills; ability to separate critical issues and identify prioritiesAbility to track, monitor, assess and evaluate student progress and outcomesIndividual must possess strong motivational skills, oral and written communication proficiency, and exceptional documentation skillsProvide excellent student customer serviceMust have strong technical skills including all computer applications, internet research, database management, and analytical skillsDemonstrates integrity, credibility, confidentiality, and responsibility in all interactionsPossesses high ethical standards and an honest, open, and consistent approach to working with peers, employees, and staffIndividual must be professional in all aspects of the position including appearance, demeanor, and attitudeOVERALL RESPONSIBILITIES :
Supports and represents the Externship Department in the day-to-day operations of the department, ensuring support of students, affiliates, registry, regulatory compliance, and consistency of practice and maintenance of optimum service levelsProvides support with faculty and staff, colleagues, students, and community partners to support, provide and/or facilitate activities that ensure that the campus achieves its student engagement, satisfaction, retention, and completion goalsProvides support, in relation to policies, procedures, and operational plans regarding students and services for students, including risk management.Ensure that the Externship Department monitors students' attendance and academic performance on a weekly basis, progress toward program completion, recommending interventions as neededEnsure the Externship Department maintains appropriate documentation regarding advising sessions including meeting overviews, progress notes, referrals, and follow-up activities.Ensure that the Externship Department is compliant with all regulatory bodiesWork closely with campus leadership and the education department to ensure a positive student experience.Must be proactive in reviewing student population and schedules and providing respective data to the Campus Director and Site Development to ensure there will be enough externship sites available when needed.Stay informed of current industry standards, certification requirements, trends, and technology.Work closely with the Registrar to ensure accurate and timely attendance and performance records.Support externship orientation workshops.Adhere to HIPAA regulations.Must conduct regular site visits to verify student progress and maintain positive site relationsLeads or participates in committees as assigned.Maintains knowledge of Smith Chason College programs, campus resources, information systems, and policies and procedures.Additional job-related duties as required and assigned by the Campus Director.PHYSICAL REQUIREMENTS / WORKING CONDITIONS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand and/or sit for prolonged periods of timeCan independently move objects up to 25 lbs.Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motionsMust have sufficient hearing and speaking ability to communicate in person or on the phone/computer with othersCULTURE OF CARE :
Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by:
Creating a sense of community in all interactions and communications with studentsIdentifying problem areas and helpingOpening safe conversations for cooperative solutionsHolding students to standards and goals that will make them successful in their careers
Salary Description
$70,000 to $85,000
STATUS : Full-Time
TYPE : Hybrid
REPORTS TO : Campus Director
PURPOSE :
The Senior Externship Advisor is responsible for the overall functioning and performance of the Externship Department by providing day-to- day support with respect to policies, procedures, student engagement, retention, and completion goals in a student centric campus environment.
EDUCATION / QUALIFICATIONS / COMPETENCIES :Minimum of an Associate Degree or equivalent but relevant experience, Bachelor Degree preferred.Ability to prioritize, multi-task, perform well under pressure, meet deadlines, and work flexible schedules.Ability to communicate with high level industry supervisors and management teams.Strong ability to work independently and collaboratively with other staff members.Ability to engage in critical thought and analyze all types of quantitative and qualitative data into reports and presentation for strategic planning and problem-solvingProvides support to and ensures accountability for achievement for results; extremely focused; strong organizational skills; simplifies often complex and lengthy matters; effective time management skills; ability to separate critical issues and identify prioritiesAbility to track, monitor, assess and evaluate student progress and outcomesIndividual must possess strong motivational skills, oral and written communication proficiency, and exceptional documentation skillsProvide excellent student customer serviceMust have strong technical skills including all computer applications, internet research, database management, and analytical skillsDemonstrates integrity, credibility, confidentiality, and responsibility in all interactionsPossesses high ethical standards and an honest, open, and consistent approach to working with peers, employees, and staffIndividual must be professional in all aspects of the position including appearance, demeanor, and attitudeOVERALL RESPONSIBILITIES :
Supports and represents the Externship Department in the day-to-day operations of the department, ensuring support of students, affiliates, registry, regulatory compliance, and consistency of practice and maintenance of optimum service levelsProvides support with faculty and staff, colleagues, students, and community partners to support, provide and/or facilitate activities that ensure that the campus achieves its student engagement, satisfaction, retention, and completion goalsProvides support, in relation to policies, procedures, and operational plans regarding students and services for students, including risk management.Ensure that the Externship Department monitors students' attendance and academic performance on a weekly basis, progress toward program completion, recommending interventions as neededEnsure the Externship Department maintains appropriate documentation regarding advising sessions including meeting overviews, progress notes, referrals, and follow-up activities.Ensure that the Externship Department is compliant with all regulatory bodiesWork closely with campus leadership and the education department to ensure a positive student experience.Must be proactive in reviewing student population and schedules and providing respective data to the Campus Director and Site Development to ensure there will be enough externship sites available when needed.Stay informed of current industry standards, certification requirements, trends, and technology.Work closely with the Registrar to ensure accurate and timely attendance and performance records.Support externship orientation workshops.Adhere to HIPAA regulations.Must conduct regular site visits to verify student progress and maintain positive site relationsLeads or participates in committees as assigned.Maintains knowledge of Smith Chason College programs, campus resources, information systems, and policies and procedures.Additional job-related duties as required and assigned by the Campus Director.PHYSICAL REQUIREMENTS / WORKING CONDITIONS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand and/or sit for prolonged periods of timeCan independently move objects up to 25 lbs.Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motionsMust have sufficient hearing and speaking ability to communicate in person or on the phone/computer with othersCULTURE OF CARE :
Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by:
Creating a sense of community in all interactions and communications with studentsIdentifying problem areas and helpingOpening safe conversations for cooperative solutionsHolding students to standards and goals that will make them successful in their careers
Salary Description
$70,000 to $85,000