JLL
Strategic Programs Manager
JLL, New York, New York, United States, 10007
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
As a Strategic Programs Manager, you'll be driving the development, stability, and reliability of occupancy analytics to provide strategic portfolio planning and workplace decision support. You will be a subject matter expert in portfolio and occupancy planning business processes. You will also have familiarity with emerging workplace research, benchmarking, & trends, and provide program planning, occupancy planning tooling, and program management support.
You'll need to have a diverse knowledge in Corporate Real Estate. In this role, you will interact with organizational leadership, to devise complex data sourcing, analytics, and visualization strategies in support of their objectives. You will need a thorough understanding of occupancy planning business operating processes and tooling, be highly organized, and able to facilitate programs. You will be a leader in the Occupancy Planning team, modeling superior client relationship management and strategic thinking.
As a Strategic Program Manager, you'll lead complex occupancy analytics initiatives for clients, aligning their portfolio strategies with long-term business objectives. You'll leverage expertise in Corporate Real Estate, emerging workplace trends, and occupancy planning to provide strategic portfolio and workplace decision support.
Your role involves collaborating with client leadership to develop data-driven strategies, managing multiple related projects, and ensuring program success through risk mitigation, resource optimization, and performance monitoring.
You'll drive continuous improvement in occupancy planning processes and tools while maintaining high-quality standards and fostering strong client relationships. Your diverse knowledge and strategic thinking will be crucial in delivering value-added solutions that support clients' organizational transformations and complex real estate needs.
What this job involves
Key responsibilities include:
* Lead the production of automated reporting, templates and visual outputs in support of the client's global portfolio planner.
* Motivate, coordinate, and guide the work of analysts ensuring high quality and timely deliverables.
* Perform complex analysis from multiple data sources;
* Work with OP team in support of space data integrity supporting data audit process of all space data.
* Lead the auditing and iteration of business analytics solutions (e.g. tableau dashboarding and B.I.)
* Collaborate with the client's technology & analytics team on iteration of existing data sets in all planning data sets
* Support the client's workplace strategist on strategic initiatives and programs.
* Develop communications and instructional materials.
* Support change management related to strategic program initiatives.
* Create business processes in support of the OP team.
* Support ecosystem mapping, documentation. Flowcharts which outline the business case and process.
* Client Support and Strategic Partnerships:
* Support the client's workplace strategist on strategic initiatives and programs, including associated change management efforts
* Model superior client relationship management and strategic thinking in all client interactions
* Engage with organizational leadership to devise strategies in support of their objectives
* Leadership & Team Management:
* Lead cross-functional initiatives to drive program progress
* Balance individual contributions with leadership duties, maintaining operational understanding while steering team direction
* Mentor direct reports, ensure high-quality, timely deliverables, and foster their professional growth
* Data Management & Analysis:
* Conduct comprehensive data analysis and management, including complex multi-source analysis, space data auditing, and leading the development of business analytics solutions
* Produce automated reports, templates, and visual outputs for the client's global portfolio planner.
* Collaborate with the client's technology & analytics team on planning data set iterations
* Process Development & Documentation:
* Develop and document operational processes, including creating business processes for the OP team and supporting ecosystem mapping with flowcharts that outline business cases and workflows.
* Provide program planning and occupancy planning tooling support to meet client needs
* Develop communications and instructional materials for client use
Every day is different, and in all these activities, we'd encourage you to show your ingenuity.
Sound like you? To apply you need to be / have:
Requirements
* Bachelor's Degree in Business Analytics, Real Estate, Architecture, Design, Finance, Construction Management, or a related field and 5-7 years of corporate experience, preferably in strategic space/occupancy planning and workplace strategy
* Proficiency in business analytics, data visualization, and advanced analytical tools
* Strong ability to link analysis to business objectives and communicate insights effectively
* Excellent leadership, communication, and interpersonal skills for all levels of interaction
* Adaptable self-starter with strong time management and multi-tasking abilities
* Proactive problem-solver with innovative mindset and team-oriented approach
* Experience in guiding teamwork and managing changing priorities
Behavioural Competencies
* Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
* Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
* Helps others - Builds relationships, actively collaborates, helps others succeed.
* Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
* Business first - Focuses on customers and clients, business/financial acumen, JLL first
* Inspire - Inspire others, creates vision and strategy, energizes others
Estimated total compensation for this position:
130,200.00 - 142,000.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
On-site -New York, NY
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
* 401(k) plan with matching company contributions
* Comprehensive Medical, Dental & Vision Care
* Paid parental leave at 100% of salary
* Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
As a Strategic Programs Manager, you'll be driving the development, stability, and reliability of occupancy analytics to provide strategic portfolio planning and workplace decision support. You will be a subject matter expert in portfolio and occupancy planning business processes. You will also have familiarity with emerging workplace research, benchmarking, & trends, and provide program planning, occupancy planning tooling, and program management support.
You'll need to have a diverse knowledge in Corporate Real Estate. In this role, you will interact with organizational leadership, to devise complex data sourcing, analytics, and visualization strategies in support of their objectives. You will need a thorough understanding of occupancy planning business operating processes and tooling, be highly organized, and able to facilitate programs. You will be a leader in the Occupancy Planning team, modeling superior client relationship management and strategic thinking.
As a Strategic Program Manager, you'll lead complex occupancy analytics initiatives for clients, aligning their portfolio strategies with long-term business objectives. You'll leverage expertise in Corporate Real Estate, emerging workplace trends, and occupancy planning to provide strategic portfolio and workplace decision support.
Your role involves collaborating with client leadership to develop data-driven strategies, managing multiple related projects, and ensuring program success through risk mitigation, resource optimization, and performance monitoring.
You'll drive continuous improvement in occupancy planning processes and tools while maintaining high-quality standards and fostering strong client relationships. Your diverse knowledge and strategic thinking will be crucial in delivering value-added solutions that support clients' organizational transformations and complex real estate needs.
What this job involves
Key responsibilities include:
* Lead the production of automated reporting, templates and visual outputs in support of the client's global portfolio planner.
* Motivate, coordinate, and guide the work of analysts ensuring high quality and timely deliverables.
* Perform complex analysis from multiple data sources;
* Work with OP team in support of space data integrity supporting data audit process of all space data.
* Lead the auditing and iteration of business analytics solutions (e.g. tableau dashboarding and B.I.)
* Collaborate with the client's technology & analytics team on iteration of existing data sets in all planning data sets
* Support the client's workplace strategist on strategic initiatives and programs.
* Develop communications and instructional materials.
* Support change management related to strategic program initiatives.
* Create business processes in support of the OP team.
* Support ecosystem mapping, documentation. Flowcharts which outline the business case and process.
* Client Support and Strategic Partnerships:
* Support the client's workplace strategist on strategic initiatives and programs, including associated change management efforts
* Model superior client relationship management and strategic thinking in all client interactions
* Engage with organizational leadership to devise strategies in support of their objectives
* Leadership & Team Management:
* Lead cross-functional initiatives to drive program progress
* Balance individual contributions with leadership duties, maintaining operational understanding while steering team direction
* Mentor direct reports, ensure high-quality, timely deliverables, and foster their professional growth
* Data Management & Analysis:
* Conduct comprehensive data analysis and management, including complex multi-source analysis, space data auditing, and leading the development of business analytics solutions
* Produce automated reports, templates, and visual outputs for the client's global portfolio planner.
* Collaborate with the client's technology & analytics team on planning data set iterations
* Process Development & Documentation:
* Develop and document operational processes, including creating business processes for the OP team and supporting ecosystem mapping with flowcharts that outline business cases and workflows.
* Provide program planning and occupancy planning tooling support to meet client needs
* Develop communications and instructional materials for client use
Every day is different, and in all these activities, we'd encourage you to show your ingenuity.
Sound like you? To apply you need to be / have:
Requirements
* Bachelor's Degree in Business Analytics, Real Estate, Architecture, Design, Finance, Construction Management, or a related field and 5-7 years of corporate experience, preferably in strategic space/occupancy planning and workplace strategy
* Proficiency in business analytics, data visualization, and advanced analytical tools
* Strong ability to link analysis to business objectives and communicate insights effectively
* Excellent leadership, communication, and interpersonal skills for all levels of interaction
* Adaptable self-starter with strong time management and multi-tasking abilities
* Proactive problem-solver with innovative mindset and team-oriented approach
* Experience in guiding teamwork and managing changing priorities
Behavioural Competencies
* Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
* Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
* Helps others - Builds relationships, actively collaborates, helps others succeed.
* Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
* Business first - Focuses on customers and clients, business/financial acumen, JLL first
* Inspire - Inspire others, creates vision and strategy, energizes others
Estimated total compensation for this position:
130,200.00 - 142,000.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
On-site -New York, NY
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
* 401(k) plan with matching company contributions
* Comprehensive Medical, Dental & Vision Care
* Paid parental leave at 100% of salary
* Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.