Sharp HealthCare
Labor Relations Analyst
Sharp HealthCare, San Diego, California, United States, 92189
Facility:
Corporate Offices
City
San Diego
Department
Job Status
Regular
Shift
Day
FTE
1
Shift Start Time
Shift End Time
Senior Professional in Human Resources (SPHR) - HR Certification Institute; Master's Degree; SHRM Senior Certified Professional (SHRM-SCP) - Society for Human Resources Management (SHRM)
Hours
:
Shift Start Time:
8 AM
Shift End Time:
5 PM
AWS Hours Requirement:
8/40 - 8 Hour Shift
Additional Shift Information:
Weekend Requirements:
Not Specified
On-Call Required:
No
Hourly Pay Range (Minimum - Midpoint - Maximum):
$33.090 - $42.697 - $52.303
The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.
The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
What You Will Do
The Labor Relations Analyst, under the direction of the Director/Manager of Sharp Labor Relations, uses professional labor relations concepts and applies organization policies and procedures to perform a wide variety of job functions to assist the Labor Relations (LR) Team and facilitate union relations for the Sharp enterprise. This position is responsible for all phone, email and electronic case management (ECM) intake and management, including issuing acknowledgment communications to various unions and legal/administrative agencies. This position is responsible for scheduling meetings among necessary stakeholders while adhering to union/legal deadlines. This position will be expected to independently answer low-to-moderate complexity questions regarding union contract obligations as well as track and/or facilitate union business leave (UBL) requests for employee representatives for union business leave and/or attending grievances/hearings. This position will also be responsible for intake and processing of union grievances and RFIs and working with other LR/HR/entity professionals to collect data and/or prepare analytic reports. Report creation includes but is not limited to LR unit metrics, Sharp employee data sets for union and/or DOL reports, etc.
Required Qualifications
2 Years progressive Human Resources or related experience.
Preferred Qualifications
Master's Degree
Senior Professional in Human Resources (SPHR) - HR Certification Institute -PREFERRED
SHRM Senior Certified Professional (SHRM-SCP) - Society for Human Resources Management (SHRM) -PREFERRED
Other Qualification Requirements
Bachelor's degree; or 4 years related experience in a complex HR environment, preferably in a Healthcare setting. - Required
Essential Functions
Daily OperationsExercises independent judgment within defined guidelines in order to provide administrative and analytic support to the LR unit.Manage all phone, email and electronic case management (ECM) intake and management, including issuing acknowledgment/follow-up communications to various unions and legal/administrative agencies.Answer low-to-moderate complexity questions regarding union contract obligations as well as track and/or facilitate union business leave (UBL) requests for employee representatives for union business leave and/or attending grievances/hearings. Intake and process union grievances and low-complexity RFIs and working with other LR/HR/entity professionals to collect data and/or prepare analytic reports. Report creation includes but is not limited to LR unit metrics, Sharp employee data sets for union and/or DOL reports, etc. Analyzes LR unit data to identify meaningful trends and distills complex information into key insights and creative solutions; this includes contributing to the creation and maintenance of a Sharp 'LR Wiki' for FAQs.Prepare, send, and track union notices and maintain analytic reporting capabilities in this function.
Department SupportGeneral administrative unit management including but not limited to: maintain supplies and equipment; package sending/receiving; assist with travel coordination and reimbursement; assist with submission of invoices for payment as needed; manage conference room and hoteling office calendars as needed.Provide administrative support to the LR Specialists/Advocates including but not limited to scheduling grievance meetings/arbitrations/hearings as well as gathering and organizing information/data in preparation for the above, coordination of printing and distribution of training materials in support of labor education. Supports the Sharp organization and all entities during labor actions.Other duties as assigned.
Customer ServicePartners with other Sharp Human Resources units and Sharp enterprise colleagues to provide seamless customer service solutions for Sharp client units to help ensure Sharp is the Best place to work, Best place to practice medicine, and the Best place to receive care.
Knowledge, Skills, and Abilities
Strategic Thinker: Sees ahead clearly and can anticipate future consequences and trends accurately; can articulately paint credible pictures and visions of possibilities and likelihoods.
Results Oriented: Delivers beyond expectations and sets new and stretching goals for him/herself/them and the team. S/he/they will have a deep understanding of unit operations and suggest process improvements that impact quality and execution and deliver continuous improvement.
Process Management: Can identify and articulate the processes necessary to get things done efficiently and effectively; ability to think ahead and identify/prevent problems before they arise.
Organizational Savvy: Able to build constructive, collaborative and effective relationships and use them to maneuver through complex situations.
Effective Communication Skills: Possesses excellent customer service skills; can present ideas and direction clearly and succinctly; demonstrates strong listening, written and oral communication skills and has the ability to engage in de-escalation techniques with varying individuals raising concerns.
Planning and Priority Setting: Highly organized with demonstrated skill in prioritizing assignments to complete work in a timely manner when faced with changes in workload, changes in assignment, deadline pressures, competing priorities and/or a heavy workload with ability to demonstrate initiative, adaptability and follow-through.
Maintains Confidentiality: Demonstrated ability to maintain confidentiality and exercise discretion in addressing problems of varying complexity and where the consequence of error is relatively high.
Ability to perform all commonly applicable functions in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc.)
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
Corporate Offices
City
San Diego
Department
Job Status
Regular
Shift
Day
FTE
1
Shift Start Time
Shift End Time
Senior Professional in Human Resources (SPHR) - HR Certification Institute; Master's Degree; SHRM Senior Certified Professional (SHRM-SCP) - Society for Human Resources Management (SHRM)
Hours
:
Shift Start Time:
8 AM
Shift End Time:
5 PM
AWS Hours Requirement:
8/40 - 8 Hour Shift
Additional Shift Information:
Weekend Requirements:
Not Specified
On-Call Required:
No
Hourly Pay Range (Minimum - Midpoint - Maximum):
$33.090 - $42.697 - $52.303
The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.
The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
What You Will Do
The Labor Relations Analyst, under the direction of the Director/Manager of Sharp Labor Relations, uses professional labor relations concepts and applies organization policies and procedures to perform a wide variety of job functions to assist the Labor Relations (LR) Team and facilitate union relations for the Sharp enterprise. This position is responsible for all phone, email and electronic case management (ECM) intake and management, including issuing acknowledgment communications to various unions and legal/administrative agencies. This position is responsible for scheduling meetings among necessary stakeholders while adhering to union/legal deadlines. This position will be expected to independently answer low-to-moderate complexity questions regarding union contract obligations as well as track and/or facilitate union business leave (UBL) requests for employee representatives for union business leave and/or attending grievances/hearings. This position will also be responsible for intake and processing of union grievances and RFIs and working with other LR/HR/entity professionals to collect data and/or prepare analytic reports. Report creation includes but is not limited to LR unit metrics, Sharp employee data sets for union and/or DOL reports, etc.
Required Qualifications
2 Years progressive Human Resources or related experience.
Preferred Qualifications
Master's Degree
Senior Professional in Human Resources (SPHR) - HR Certification Institute -PREFERRED
SHRM Senior Certified Professional (SHRM-SCP) - Society for Human Resources Management (SHRM) -PREFERRED
Other Qualification Requirements
Bachelor's degree; or 4 years related experience in a complex HR environment, preferably in a Healthcare setting. - Required
Essential Functions
Daily OperationsExercises independent judgment within defined guidelines in order to provide administrative and analytic support to the LR unit.Manage all phone, email and electronic case management (ECM) intake and management, including issuing acknowledgment/follow-up communications to various unions and legal/administrative agencies.Answer low-to-moderate complexity questions regarding union contract obligations as well as track and/or facilitate union business leave (UBL) requests for employee representatives for union business leave and/or attending grievances/hearings. Intake and process union grievances and low-complexity RFIs and working with other LR/HR/entity professionals to collect data and/or prepare analytic reports. Report creation includes but is not limited to LR unit metrics, Sharp employee data sets for union and/or DOL reports, etc. Analyzes LR unit data to identify meaningful trends and distills complex information into key insights and creative solutions; this includes contributing to the creation and maintenance of a Sharp 'LR Wiki' for FAQs.Prepare, send, and track union notices and maintain analytic reporting capabilities in this function.
Department SupportGeneral administrative unit management including but not limited to: maintain supplies and equipment; package sending/receiving; assist with travel coordination and reimbursement; assist with submission of invoices for payment as needed; manage conference room and hoteling office calendars as needed.Provide administrative support to the LR Specialists/Advocates including but not limited to scheduling grievance meetings/arbitrations/hearings as well as gathering and organizing information/data in preparation for the above, coordination of printing and distribution of training materials in support of labor education. Supports the Sharp organization and all entities during labor actions.Other duties as assigned.
Customer ServicePartners with other Sharp Human Resources units and Sharp enterprise colleagues to provide seamless customer service solutions for Sharp client units to help ensure Sharp is the Best place to work, Best place to practice medicine, and the Best place to receive care.
Knowledge, Skills, and Abilities
Strategic Thinker: Sees ahead clearly and can anticipate future consequences and trends accurately; can articulately paint credible pictures and visions of possibilities and likelihoods.
Results Oriented: Delivers beyond expectations and sets new and stretching goals for him/herself/them and the team. S/he/they will have a deep understanding of unit operations and suggest process improvements that impact quality and execution and deliver continuous improvement.
Process Management: Can identify and articulate the processes necessary to get things done efficiently and effectively; ability to think ahead and identify/prevent problems before they arise.
Organizational Savvy: Able to build constructive, collaborative and effective relationships and use them to maneuver through complex situations.
Effective Communication Skills: Possesses excellent customer service skills; can present ideas and direction clearly and succinctly; demonstrates strong listening, written and oral communication skills and has the ability to engage in de-escalation techniques with varying individuals raising concerns.
Planning and Priority Setting: Highly organized with demonstrated skill in prioritizing assignments to complete work in a timely manner when faced with changes in workload, changes in assignment, deadline pressures, competing priorities and/or a heavy workload with ability to demonstrate initiative, adaptability and follow-through.
Maintains Confidentiality: Demonstrated ability to maintain confidentiality and exercise discretion in addressing problems of varying complexity and where the consequence of error is relatively high.
Ability to perform all commonly applicable functions in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc.)
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class