United Airlines
Sr Manager - IT Appl Dev
United Airlines, Bryan, Texas, United States, 77808
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Key Responsibilities:The Senior Manager IT, Application Development position will lead a development team focused on defining, building and executing on the SHARES PSS (Passenger Service System) multi year modernization project. The position will also be responsible for the development and maintenance support of the applications once in production.
This role will build these applications with a focus on delivering cloud-based solutions. The individual will use groundbreaking technologies and enterprise grade integration software daily and will be relied upon to help take the team to the next level. This role demands a strong leader who can oversee budgets, deliverables, development metrics and resource planning. This position will collaborate extensively with other areas of the PSS team and UA Digital Technology including Product, Architecture, Platform Ops and EQA.
This position will have a strong focus on implementing new enterprise technology needed to support of PSS Modernization, supporting the applications once in production and as well as partnering with enterprise teams to advance the technology ecosystem to support the new applications.
This is an opportunity to be part of an industry unique opportunity to define the PSS of the future.
PSS Modernization Roadmap Delivery
Lead activities to focus on modernizing PSS (SHARES) with innovative architectures, data analytics, and digital solutions to support the program needs
Collaborate with product and architecture teams to design, develop, deploy and support new PSS modernization applications
Oversee and lead modernization projects to ensure delivery of work requests and projects are within committed budget, on schedule, and the quality of individual projects meets the overall program performance goals
Ensure the quality of the code delivered but preparing project correctly, working well with other teams, ensuring standards are met, using tools where available, validating work and taking corrective action when required.
Manage development and application KPIs, take corrective actions where necessary proper documentation of applications and implement continuous improvements
Development Standards, Tools & Architecture
Ensure IT application development process disciplines (solution delivery, project management, work requests, QA, etc.) and standards are established, effectively managed and performed
Play a key role in formulating and following the procedures and processes for development
Play a key role with the formation of agile delivery teams for development and technology delivery
Create a team structure and process for quality control during development, testing for debugging code and deployment
Remain informed of new technologies and/or business processes and incorporating those technologies to improve the productivity of the applications staff and software systems' maintainability including AI
Drive continuous improvement and be adaptable to changing designs and to adding performance enhancements
Leadership
Lead a multi-functional impactful team responsible for designing, developing, and maintains cloud based PSS Modernization applications.
Manage vendor development teams assigned to projects and core support
Foster professional development and energy in the team
Establish department and individual goals
Assess and recommend improvements to the organization structure, roles and responsibilities
Participate actively in future strategy, goals, objectives, and operational performance
Create and maintain a high performance by interacting and mentoring junior and senior level developers
Perform short and long term resources planning to ensure the proper number of resources and right skills are available to meet project goals and schedules
Use creative and proactive leadership skills to address project challenges and opportunities
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
licable law.
We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Key Responsibilities:The Senior Manager IT, Application Development position will lead a development team focused on defining, building and executing on the SHARES PSS (Passenger Service System) multi year modernization project. The position will also be responsible for the development and maintenance support of the applications once in production.
This role will build these applications with a focus on delivering cloud-based solutions. The individual will use groundbreaking technologies and enterprise grade integration software daily and will be relied upon to help take the team to the next level. This role demands a strong leader who can oversee budgets, deliverables, development metrics and resource planning. This position will collaborate extensively with other areas of the PSS team and UA Digital Technology including Product, Architecture, Platform Ops and EQA.
This position will have a strong focus on implementing new enterprise technology needed to support of PSS Modernization, supporting the applications once in production and as well as partnering with enterprise teams to advance the technology ecosystem to support the new applications.
This is an opportunity to be part of an industry unique opportunity to define the PSS of the future.
PSS Modernization Roadmap Delivery
Lead activities to focus on modernizing PSS (SHARES) with innovative architectures, data analytics, and digital solutions to support the program needs
Collaborate with product and architecture teams to design, develop, deploy and support new PSS modernization applications
Oversee and lead modernization projects to ensure delivery of work requests and projects are within committed budget, on schedule, and the quality of individual projects meets the overall program performance goals
Ensure the quality of the code delivered but preparing project correctly, working well with other teams, ensuring standards are met, using tools where available, validating work and taking corrective action when required.
Manage development and application KPIs, take corrective actions where necessary proper documentation of applications and implement continuous improvements
Development Standards, Tools & Architecture
Ensure IT application development process disciplines (solution delivery, project management, work requests, QA, etc.) and standards are established, effectively managed and performed
Play a key role in formulating and following the procedures and processes for development
Play a key role with the formation of agile delivery teams for development and technology delivery
Create a team structure and process for quality control during development, testing for debugging code and deployment
Remain informed of new technologies and/or business processes and incorporating those technologies to improve the productivity of the applications staff and software systems' maintainability including AI
Drive continuous improvement and be adaptable to changing designs and to adding performance enhancements
Leadership
Lead a multi-functional impactful team responsible for designing, developing, and maintains cloud based PSS Modernization applications.
Manage vendor development teams assigned to projects and core support
Foster professional development and energy in the team
Establish department and individual goals
Assess and recommend improvements to the organization structure, roles and responsibilities
Participate actively in future strategy, goals, objectives, and operational performance
Create and maintain a high performance by interacting and mentoring junior and senior level developers
Perform short and long term resources planning to ensure the proper number of resources and right skills are available to meet project goals and schedules
Use creative and proactive leadership skills to address project challenges and opportunities
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
licable law.