United Airlines
FOQA/MOQA Data Manager
United Airlines, Chicago, Illinois, United States, 60290
Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees.
Key Responsibilities:
Complete FOQA administrative tasks including but not limited to: quarterly FOQA hot items, avionics engineering support and troubleshooting for data reporting, analyze and resolve download failures, represent FOQA at assigned meetings such as data analysis groups, complete FOQA Quarterly Enhancement Report, etc. Coordinate with various collaborators as needed to support the FOQA/MOQA program. Open to innovative ideas and advanced analytics to elevate FOQA program.
FOQA Responsibilities:
Establish statistical criteria in conjunction with industry standards to complete in-depth risk assessment of events and safety issues. Develop aviation operational profiles and studies to assess performance of standard operating procedures (SOP). Research, create and develop new event detection and trending capabilities to better communicate risk
Liaison with FOQA vendor and other air carriers conducting FOQA programs and assist the vendor and other staff specialists in development of FOQA data analysis software tools and procedures to select pertinent aviation data and organize elements into meaningful reports to support aviation safety analysis for Flight Safety Investigations, Safety Action Programs, ASIAS, flight training and special studies/requests. Assists with subject matter expertise for ASIAS
Coordinate the use of FOQA data with the ALPA Exceedance Guidance Team (EGT)/Gatekeeper representatives to direct their supporting role in FOQA, validate events for crew contacts and collaborate with ALPA gatekeepers
Maintain appropriate documentation of the approved policies and procedures used in the FOQA program. Verify the operation and data quality of the entire FOQA system (ADI) and all FOQA equipped aircraft on a 24-7 basis
MOQA Responsibilities:
Support AHM and TechOps analytics team in creating and refining threshold-based event definitions with the use of flight data to be dispositioned for alerting
FOQA representative on Aircraft Predictive Analytics Committee (APAC) for determining actionable data-driven solutions for improving component reliability
Exploring methodologies for collaborative predictive maintenance solutions within the scope of existing governance
Work with TechOps partners to track program wins and cost savings
Role will require 5% travel for industry conference attendance
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's degree or 4 years of relevant work experience
Undergraduate degree in technical, safety, or aviation related discipline or equivalent level of work experience
3 years’ experience in aviation industry
Aircraft performance, operational and programming knowledge, Microsoft Office, database programs
What will help you propel from the pack (Preferred Qualifications):
Master's degree in Aviation Related Field, Engineering, Data Analytics, or Data Science
Previous FOQA experience
FAA ATP, A&P, Flight Instructor
Familiar with GE Event Measurement System
1+ years of experience with building reports/dashboards using BI tools (i.e., Tibco Spotfire, Tableau, PowerBI)
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees.
Key Responsibilities:
Complete FOQA administrative tasks including but not limited to: quarterly FOQA hot items, avionics engineering support and troubleshooting for data reporting, analyze and resolve download failures, represent FOQA at assigned meetings such as data analysis groups, complete FOQA Quarterly Enhancement Report, etc. Coordinate with various collaborators as needed to support the FOQA/MOQA program. Open to innovative ideas and advanced analytics to elevate FOQA program.
FOQA Responsibilities:
Establish statistical criteria in conjunction with industry standards to complete in-depth risk assessment of events and safety issues. Develop aviation operational profiles and studies to assess performance of standard operating procedures (SOP). Research, create and develop new event detection and trending capabilities to better communicate risk
Liaison with FOQA vendor and other air carriers conducting FOQA programs and assist the vendor and other staff specialists in development of FOQA data analysis software tools and procedures to select pertinent aviation data and organize elements into meaningful reports to support aviation safety analysis for Flight Safety Investigations, Safety Action Programs, ASIAS, flight training and special studies/requests. Assists with subject matter expertise for ASIAS
Coordinate the use of FOQA data with the ALPA Exceedance Guidance Team (EGT)/Gatekeeper representatives to direct their supporting role in FOQA, validate events for crew contacts and collaborate with ALPA gatekeepers
Maintain appropriate documentation of the approved policies and procedures used in the FOQA program. Verify the operation and data quality of the entire FOQA system (ADI) and all FOQA equipped aircraft on a 24-7 basis
MOQA Responsibilities:
Support AHM and TechOps analytics team in creating and refining threshold-based event definitions with the use of flight data to be dispositioned for alerting
FOQA representative on Aircraft Predictive Analytics Committee (APAC) for determining actionable data-driven solutions for improving component reliability
Exploring methodologies for collaborative predictive maintenance solutions within the scope of existing governance
Work with TechOps partners to track program wins and cost savings
Role will require 5% travel for industry conference attendance
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's degree or 4 years of relevant work experience
Undergraduate degree in technical, safety, or aviation related discipline or equivalent level of work experience
3 years’ experience in aviation industry
Aircraft performance, operational and programming knowledge, Microsoft Office, database programs
What will help you propel from the pack (Preferred Qualifications):
Master's degree in Aviation Related Field, Engineering, Data Analytics, or Data Science
Previous FOQA experience
FAA ATP, A&P, Flight Instructor
Familiar with GE Event Measurement System
1+ years of experience with building reports/dashboards using BI tools (i.e., Tibco Spotfire, Tableau, PowerBI)
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT