Technical Project Manager

What we offerExcellent health benefits plan, including medical, vision, and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development programJob SummaryThe Technical Project Manager oversees multiple small to medium projects with moderate to high complexity. Responsible for managing projects from conception to completion, they act as the single point of accountability, ensuring that projects meet their objectives in line with SERVPRO Project Controls and Standards. Their role involves maintaining strong stakeholder relationships by effectively communicating, taking ownership of risks/issues, and facilitating timely outcomes.You willAuthor/facilitate strategic documents such as project charters, communication plans, detailed project plans, and project updatesOrganize project activities for team members and determine an effective approach to completing the workManage vendor relations and assess supplier needs for the projectCoordinate Development, Quality Assurance, and Technology resourcesManage and communicate clear project scope and motivate team membersProactively identify and manage risks, issues, and cross-project dependenciesIdentify, prepare, and ensure completion of high-quality deliverablesCreate, manage, and monitor the project budgetSchedule and facilitate weekly project status meetingsManage and cultivate relationships with multiple business owners and team membersCommunicate difficult/sensitive information to project participantsProvide clear and direct communications with othersDemonstrate expertise in Project Management approaches and technical business systemsExhibit a passion for standardization and continuous improvement effortsWork in collaboration with the EPMO to ensure agreed-upon standards and practices are implementedBe attentive to detail and manage own work effectivelyProvide other duties and functions as requestedWhat we offerExcellent health benefits plan, including medical, vision, and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development programYou HaveAbility to communicate effectively both written and verbally.Two to five years of experience leading small to medium projects (technical integration projects preferred)Experience with Agile (Scrum) and Waterfall project methodologiesProficient in Microsoft Office applications (including Excel, Word, Visio, Outlook, Teams, and PowerPoint)Experience with Smartsheets is preferred, but not requiredExperience with Lucid is preferred, but not requiredExperience with JIRA is preferred, but not requiredEducationBachelor's degree in Information Technology, Business, or equivalent experienceAbout SERVPROFor more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.