Senior Application Support Analyst - Finance - Remote

Description Description Who We Are WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready. Culture Drives Our Success WPS' Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience. We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce-both current and future-to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities. We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition Role Snapshot Our Senior Application Support Analyst maintains support, data integrity, ad hoc reporting, and other daily operations of the organization's financial and accounting applications. This role is on the financial systems team and will assist with maintaining and expanding system capabilities, improving processes, and transforming the way finance leverages technology. System Platform Management: Manages financial system applications such as Deltek Costpoint, Time and Expense, Workday Adaptive Planning, and Cognos. Leads configuration and customization of finance systems to align with business requirements and optimize functionality. Oversees security control implementation and maintenance to safeguard financial data and ensure compliance with regulations. Develops and manages interfaces with other systems to facilitate seamless data exchange and integration. Monitors system performance and implements measures to optimize efficiency and minimize downtime. Provides user support for system-related issues. Reporting: Fulfills ad hoc requests for creation of new reports and updates to existing reports. Works with IBM Cognos Analytics and Microsoft Power BI. Uses data validation techniques to ensure accuracy and reliability of all reporting. Business Analysis: Analyzes business processes and requirements to uncover opportunities for system improvements and automation. Maintains system and process documentation to accurately reflect the current state. Advises finance staff, providing insights into system capabilities and suggesting innovative solutions for business needs. Directs the design, development, and execution of finance system enhancements and upgrades. Collaborates with cross-functional teams to seamlessly integrate finance systems with other business applications. Engages with senior leadership to cultivate positive relationships and align with finance strategy and business needs. How do I know this opportunity is right for me? If you: Possess effective communication skills: You can interpret the needs of our customers and coordinate with Finance, IT, and HR teams. You collaborate well with high-energy teams in a remote work environment. You successfully articulate system concepts to non-technical employees and leadership. Consider yourself a "Doer" Enjoy building something new: You want to play an active role in evolving financial systems team, collaborating with senior team members and other IT teams. Understand how money flows through a business wi