Yancey Bros.
CRS Regional Operations Manager
Yancey Bros., Pooler, Georgia, United States, 31322
Description
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As the CRS Region Manager you will be managing multiple store and service managers for a defined area within the Rental Division. The CRS Region Manager is responsible for providing a safe workplace and developing a “Safety First” culture as well as hiring, developing, and addressing employee issues. This position will have full responsibility for profit and loss performance and reporting and as such, it will fall on the CRS Region Manager to create an operating budget, control costs, build a loyal clientele, meet financial objectives and establish good employee relations. The CRS Region Manager must address employee and customer complaints in a timely manner, with the focus being to establish and maintain an efficient and pleasant work atmosphere and loyal customer following.
Primary Responsibilities:
Be shining example of a high standard of excellence in all aspects of the business with unwavering integrity
Develop and maintain relationships with key customers in the market
Lead Branch Managers to excellence in operations from safety to quality equipment to efficient use of resources
Maintain high standard for hiring expectations in sales and operations; New hires should be above the current average to continue to raise the bar
Be a leader amongst; your peers within and across Yancey divisions that thinks broadly about the long term success of the company
Additional Responsibilities:
Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you should have prior experience managing, teaching, coaching and evaluating employees. You will need to have a strong focus on safety, customer and employee satisfaction. This position also requires someone with prior experience in operations management, business planning or sales support management roles.
Education/Experience:
Four year college degree from an accredited institution or alternatively 5+ years industry experience including sales, leadership and P&L responsibilities.
Minimum five years in operations management, business planning, or sales support management role.
Experience successfully managing analytically rigorous corporate initiatives
Previous experience and demonstrated success in team leadership and leader development
Required Qualifications/Skills:
Leadership – Own the outcome, bring solutions, empower your people and hold them accountable.
Vision – Be able to set the vision that team members can rally around
Competitiveness – Infectious winning attitude
Drive – Motor that doesn’t stop. Always thinking of ways to improve and win
Strong accountability and initiative
Strong communication skills – Enjoys public speaking, well written emails and clearly communicate verbally in person and over the phone
Advanced problem solving capabilities – Look for the unique approach and don’t settle for the way we’ve always done it
Understanding of the Rental Model
Detailed understanding of financial and operational metrics, and the ability to impact them
PC proficiency
Preferred Qualifications/Skills:
Masters’ in Business administration (MBA) or equivalent preferred
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
What We Offer:
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
Competitive Pay
Individual Bonus Opportunities Available
Technician Tool Allowance
401k Plan Strong Company Match
Employee Profit Sharing
Financial Wellness Coaching
Employee Wellness Program
Medical, Vision, Dental Insurance
Prescription Drug Coverage
Flexible Spending Accounts
Short & Long Term Disability
Group Life Insurance
Personal Time Off
Paid Holidays
Paid Sick Leave
Career Development
Tuition Reimbursement
Ongoing Training
Advancement Opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As the CRS Region Manager you will be managing multiple store and service managers for a defined area within the Rental Division. The CRS Region Manager is responsible for providing a safe workplace and developing a “Safety First” culture as well as hiring, developing, and addressing employee issues. This position will have full responsibility for profit and loss performance and reporting and as such, it will fall on the CRS Region Manager to create an operating budget, control costs, build a loyal clientele, meet financial objectives and establish good employee relations. The CRS Region Manager must address employee and customer complaints in a timely manner, with the focus being to establish and maintain an efficient and pleasant work atmosphere and loyal customer following.
Primary Responsibilities:
Be shining example of a high standard of excellence in all aspects of the business with unwavering integrity
Develop and maintain relationships with key customers in the market
Lead Branch Managers to excellence in operations from safety to quality equipment to efficient use of resources
Maintain high standard for hiring expectations in sales and operations; New hires should be above the current average to continue to raise the bar
Be a leader amongst; your peers within and across Yancey divisions that thinks broadly about the long term success of the company
Additional Responsibilities:
Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you should have prior experience managing, teaching, coaching and evaluating employees. You will need to have a strong focus on safety, customer and employee satisfaction. This position also requires someone with prior experience in operations management, business planning or sales support management roles.
Education/Experience:
Four year college degree from an accredited institution or alternatively 5+ years industry experience including sales, leadership and P&L responsibilities.
Minimum five years in operations management, business planning, or sales support management role.
Experience successfully managing analytically rigorous corporate initiatives
Previous experience and demonstrated success in team leadership and leader development
Required Qualifications/Skills:
Leadership – Own the outcome, bring solutions, empower your people and hold them accountable.
Vision – Be able to set the vision that team members can rally around
Competitiveness – Infectious winning attitude
Drive – Motor that doesn’t stop. Always thinking of ways to improve and win
Strong accountability and initiative
Strong communication skills – Enjoys public speaking, well written emails and clearly communicate verbally in person and over the phone
Advanced problem solving capabilities – Look for the unique approach and don’t settle for the way we’ve always done it
Understanding of the Rental Model
Detailed understanding of financial and operational metrics, and the ability to impact them
PC proficiency
Preferred Qualifications/Skills:
Masters’ in Business administration (MBA) or equivalent preferred
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
What We Offer:
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
Competitive Pay
Individual Bonus Opportunities Available
Technician Tool Allowance
401k Plan Strong Company Match
Employee Profit Sharing
Financial Wellness Coaching
Employee Wellness Program
Medical, Vision, Dental Insurance
Prescription Drug Coverage
Flexible Spending Accounts
Short & Long Term Disability
Group Life Insurance
Personal Time Off
Paid Holidays
Paid Sick Leave
Career Development
Tuition Reimbursement
Ongoing Training
Advancement Opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)