Experienced Carpet Cleaning Technician

JOB REQUIREMENTS: Chem Master Carpet Cleaning Technician Job Description Compensation: Base plus commission bonuses and performance incentives JOB SUMMARY: To assist in retaining residential and commercial customers by providing the most amazing service experience with The Longest Lasting Clean. ESSENTIAL DUTIES: All day physical labor (including but not limited to lifting up to 100lbs, bending, climbing up steps, stretching and squatting, carrying, repetitive movements with legs and arms) Carpet cleaning Upholstery Cleaning Applying protective coatings to carpet and upholstery Ceramic Tile and Grout cleaning and sealing Odor treatments for carpet & upholstery Communication with owners and customers on a regular basis Using mobile devices to communication and enter information Arriving on time to work and to appointments within scheduled window of time Cleaning and maintaining professional appearance of company vehicle and all equipment Assist on small repair or maintenance of cleaning equipment and tools Pass proper inspection of completed work Record keeping and processing paperwork Attend all company meetings and discussions Redo ratio on completed work not more than 2% in a month Training of new employees performed according to the specific company plan 95% complete satisfaction reported by all customers you provide service to Other duties, including various projects, as requested by supervisor Some evenings (past 6pm) and several weekends of work are required (with high pay) Operate a company vehicle. Use tools and machinery to complete assigned work Discuss and demonstrate, add-on products and services REQUIRED KNOWLEDGE, SKILLS, ABILITIES (machine use, interpersonal skills and physical aspects of the job) Ability to operate standard basic machinery Excellent customer service skills; ability to speak to all different personality types clearly in a friendly positive professional way. Ability to turn a potentially negative situation into a positive or satisfactory one Excellent communication skills; write legibly, ability to greet & hold a conversation with others in an enthusiastic, friendly, respectful manner, never arguing or intentionally causing a conflict. Excellent listening skills; ability to hear what a customer or the manager is looking for or what questions are being asked. Never rudely interrupting or talking over others Patient, reliable, respectful and polite personality characteristics Super strong attention to detail and follow through Honesty (never promise something you can\'t deliver, always enter correct data on time keeping or financial records, never steal or intentionally deceive customers or the company) Punctuality Adaptability to multiple changing environments and situations Organizational skills Basic math skills (there will be a simple math questionnaire to complete at interview) Accept responsibility with errors and mistakes. Own up to them and try to make it right, starting with an apology. Independent thinker with good judgement and initiative. Ability to solve problems by using all available resources QUALIFICATIONS: Must have a clean driving record CHARACTERISTICS OF THIS POSITION Skills: Social poise Communication Listening skills Organization Able to express ideas Task oriented Mechanical Safe and cautious driver Able to perform basic math calculations Legible handwriting Motivation: Responsibilities Problem solving Hard work with quick visible results Work unsupervised Steam-clean or shampoo carpets. Move heavy furniture, equipment, or supplies, either manually or with hand trucks. Clean and rest ***** OTHER EXPERIENCE AND QUALIFICATIONS: Experienced or IICRC Certification prefered ***** APPLICATION INSTRUCTIONS: Apply In Person: Chem Master 2026 Esmond Rd Eau Claire, WI 54701 M-F 8:30-5 Mail a Rsum: Chem Master 2026 Esmond Rd Eau Claire, WI 54701 Apply Online: https://www.chemmasterrestoration.com/careers Call For Appoin ment: 715-832-7738 E-Mail a Work Application: jeff@ChemMaster.com