Fraud Risk Manager

Description The Fraud Risk Manager is responsible for designing, enhancing, and performing strategy concepts regarding Northwest's fraud processes, procedures, and programs. This role will develop the oversight capabilities necessary to appropriately understand and mitigate fraud risk within the organization. This includes the performance of fraud risk assessments, management of issues and findings, development of key governance materials and design of fraud risk reporting necessary to articulate the enterprise fraud program. Additionally, the Fraud Risk Manager will collaborate with leaders across all lines of business as well as senior management and regulatory agencies. This role resides within the Financial Crimes division and is expected to have strong domain knowledge of fraud risk and controls frameworks, industry best practices, and banking regulatory requirements. The Fraud Manager will partner with various risk and business line stakeholders to help solve complex risk issues and projects. Essential Functions * Collaborate cross-functionally with department managers, including risk management, operations, technology, and customer service teams, to ensure alignment and integration of fraud prevention efforts across the organization * Accountable for monitoring and developing fraud risk strategies including but not limited to electronic fraud, credit and debit cards, fraud disputes, checks, fraudulent payments, fraudulent account opening process and loan fraud including applications and disbursements * Oversight of daily Fraud related incident reporting/review monetary loss data to ensure impact to Northwest Bank is properly vetted; manage incident reporting for submission and presentation to relevant forums * Design enterprise-wide operational risk reporting, including the development, maintenance, and monitoring efforts of fraud key risk indicators and Risk Appetite Limits. * Partner and collaborate with business units, legal, risk, and compliance teams to ensure business is conducted in accordance with applicable laws, rules, and regulations regarding antifraud risk. * Manage the Fraud Risk Assessment process and drive review of broader risk and control assessments which may also capture fraud-relevant processes, risks and controls * Oversee, challenge, report and support ongoing transparency of risk mitigation activities across internal and external Frauds that Northwest Bank may be exposed to * Responsible for evaluating new tools and processes to enhance detection, reporting on overall Fraud losses and trends * Develop and deliver comprehensive training initiatives with our Marketing teams to educate bank & customers on identifying, preventing, and responding to various types of financial fraud, ensuring compliance with industry regulations and enhancing overall security awareness * Stay abreast of industry best practices, regulatory requirements, and emerging technologies related to fraud prevention and detection, and incorporate relevant insights into our fraud strategy Additional Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Additional Responsibilities * Work with Testing and Training Compliance Manager and Business Unit Compliance Specialist to implement and complete risk assessments * Attend compliance training events to stay current with regulations * Identify risk and test controls designed to minimize risks * Communicate results to Compliance Department, Business Unit Compliance Specialist and Business Unit Management * Perform other related duties and projects as assigned * Keep informed of new developments and ideas which could impact N