Radiology Associates of North Texas
Medical Procedure Scheduler Onsite
Radiology Associates of North Texas, Dallas, Texas, United States, 75215
Summary:
Responsible for scheduling IR procedures, and support the physicians, nurses, and patients of the IR
department.
Essential Functions:
• Schedule patients for IR procedures
o Contact patients, Doctor's office, insurance company, Third Party Administrator demographics,
in order to have complete, accurate, compliant patient records.
o Ensure a written order is received with specific information.
o Verify insurance coverage, as well as obtain a pre-cert number for the procedure.
o Obtain updated patient health history, demographics, known allergies, medications, and
conditions.
o Confirm the appointment one day prior to procedure to keep the schedule running smoothly.
o Act as liaison between referring doctor's office and patient by handling all questions or
concerns prior to the procedure to maximize the physicians' time to be maximized for
procedures.
o Handle all necessary paperwork for same day add-ons.
o Ensure that areas/resources of hospital are available at time of service, without conflicts.
o Coordinate with referring physician's office or patient to ensure they are instructed to stop
appropriate medications and ensure clearance is obtained.
o Ensure patient has received specific prep instructions, along with time of procedure, what to
expect the day of the procedure, and where to check in.
o Obtain for prior imaging, from outside facilities, to be available prior to scheduling the
procedure.
o Arrange admission to the hospital and enter information into the hospital information system
as needed.
o Reschedule or follow-up with patients as directed.
o Obtain procedural reports and update the patient's medical record.
o Request films and charts from Medical Records as directed.
o Send lab reports to referring physician.
o Comply with hospital regulations regarding patients and scheduling.
o Communicate with physicians and nurses to keep updated of necessary changes.
o Interpret plan provider requirements for pre-certification procedures.
o Regular and timely attendance required.
• Serve as resource person to the Business Office for help with coding questions
o Assist with maintaining the charge coding sheet.
• Monitor storage of medical records related to this area of the practice
• Provide high level of customer service to patients, physicians/PA's/NP's/nurses, referring physicians'
offices, hospital staff, RANT co-workers and all external service providers.
• Define problems, collect data, establish facts, draw valid conclusions
• Ability to resolve scheduling conflicts, and patient's concerns
• Support group, department and company goals
o Make recommendations and implements processes to improve work flow.
o Attend and actively participate in meetings as needed.
o Ensure efficiency and accuracy of data.
o Maintain excellent communication between physicians and nurses.
• Support department and company goals
o Make recommendation and/or suggestions to improve procedures.
o Assist department as needed on special projects.
o Ensure equipment is in good working order.
Qualifications:
Education:
High school graduate or GED; CPT and ICD-10 certification preferred.
Experience:
One to three years related medical office or clinical assistant experience in a high volume
environment, or equivalent combination of education and medical office experience.
Skills/Knowledge:
Mathematical skills, good verbal and written communication skills. Must be detail oriented, and able to work in a fast paced environment. Able to manage multiple priorities and personalities. Function as a team player. ** _
_**
Responsible for scheduling IR procedures, and support the physicians, nurses, and patients of the IR
department.
Essential Functions:
• Schedule patients for IR procedures
o Contact patients, Doctor's office, insurance company, Third Party Administrator demographics,
in order to have complete, accurate, compliant patient records.
o Ensure a written order is received with specific information.
o Verify insurance coverage, as well as obtain a pre-cert number for the procedure.
o Obtain updated patient health history, demographics, known allergies, medications, and
conditions.
o Confirm the appointment one day prior to procedure to keep the schedule running smoothly.
o Act as liaison between referring doctor's office and patient by handling all questions or
concerns prior to the procedure to maximize the physicians' time to be maximized for
procedures.
o Handle all necessary paperwork for same day add-ons.
o Ensure that areas/resources of hospital are available at time of service, without conflicts.
o Coordinate with referring physician's office or patient to ensure they are instructed to stop
appropriate medications and ensure clearance is obtained.
o Ensure patient has received specific prep instructions, along with time of procedure, what to
expect the day of the procedure, and where to check in.
o Obtain for prior imaging, from outside facilities, to be available prior to scheduling the
procedure.
o Arrange admission to the hospital and enter information into the hospital information system
as needed.
o Reschedule or follow-up with patients as directed.
o Obtain procedural reports and update the patient's medical record.
o Request films and charts from Medical Records as directed.
o Send lab reports to referring physician.
o Comply with hospital regulations regarding patients and scheduling.
o Communicate with physicians and nurses to keep updated of necessary changes.
o Interpret plan provider requirements for pre-certification procedures.
o Regular and timely attendance required.
• Serve as resource person to the Business Office for help with coding questions
o Assist with maintaining the charge coding sheet.
• Monitor storage of medical records related to this area of the practice
• Provide high level of customer service to patients, physicians/PA's/NP's/nurses, referring physicians'
offices, hospital staff, RANT co-workers and all external service providers.
• Define problems, collect data, establish facts, draw valid conclusions
• Ability to resolve scheduling conflicts, and patient's concerns
• Support group, department and company goals
o Make recommendations and implements processes to improve work flow.
o Attend and actively participate in meetings as needed.
o Ensure efficiency and accuracy of data.
o Maintain excellent communication between physicians and nurses.
• Support department and company goals
o Make recommendation and/or suggestions to improve procedures.
o Assist department as needed on special projects.
o Ensure equipment is in good working order.
Qualifications:
Education:
High school graduate or GED; CPT and ICD-10 certification preferred.
Experience:
One to three years related medical office or clinical assistant experience in a high volume
environment, or equivalent combination of education and medical office experience.
Skills/Knowledge:
Mathematical skills, good verbal and written communication skills. Must be detail oriented, and able to work in a fast paced environment. Able to manage multiple priorities and personalities. Function as a team player. ** _
_**