Special Assets Recovery Specialist

PARK COMMUNITY CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYERCompany Description:Park Community is Kentucky’s largest Community Development Financial Institution (CDFI) Credit Union. Owned by members and focused on empowering communities, fueling dreams and fostering belonging, the organization is committed to financial inclusion and serving underserved communities to create thriving environments. Park Community envisions a world where hope, opportunity and belonging unite us all. Role:By emphasizing ONE Park, ONE mission, ONE team, the Special Assets Recovery Specialist plays a crucial role in preserving the credit union's assets by managing delinquent mortgage loans, collecting delinquent payments, and coordinating foreclosure processes and property management. This position ensures the highest quality of service to both internal and external members while supporting the credit union's financial objectives through effective collection efforts and asset recovery.Essential Functions & Responsibilities:Initiate the process of foreclosure of the property when Right to Cure letter has expired and other arrangements to bring loan current are unsuccessful; follow through with processes required for collections determined including property management and disposal as directed and approved by management.Place charged off loans with appropriate vendors while providing them with necessary documents. Maintain vendor relationships and receive monthly updates on the status of placed accounts. Alert vendors when charged off account holders file bankruptcy and of any recoveries Park may receive.Coordinate with all areas of credit services regarding all special asset activities including liquidation, bankruptcy, litigation, repossessions, probate, etc. Keep manager informed of collection activities and any matters that may need higher level review or approval.Maintain accurate files and reports on all collections activity utilizing credit union systems.Meet goals assigned and assist in meeting department and credit union goals.Provide assistance when legal action is needed including testifying at legal proceedings as required.Performs other duties as assigned.Performance Measurements:1. To be an ambassador of Park's culture supporting the credit union's mission to build thriving communities together ensuring words and actions align with the Park VIBE that defines our Core Values:Vibrant ConnectionsInclusive ExcellenceBold CompassionEndless Empowerment2. To provide friendly, professional and accurate service and support to all members and coworkers.3. To maintain accurate and complete records of all collection and recovery activity.4. To ensure that collection activity is both within credit union policy and all relevant regulations.5. To maintain the delinquency goals as set by the Management Team.6. To follow the credit union’s Bank Secrecy Act and anti-money laundering policies and procedures, including running OFAC searches, completing investigative reports of suspicious activity and currency transaction reports timely and without error.7. To maintain a professional work environment, promote teamwork, build respect among coworkers and present a businesslike appearance.8. To follow all security policies and procedures and report discrepancies or suspicious activity to manager immediately.Knowledge and Skills:Experience: Three years to five years of similar or related experience.Education: A high school education or GED.Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.Other Skills: Experience should be in high level collections efforts including mortgage collections and foreclosures.Must be fluent in usage of software including Microsoft Word, Excel, etc. as well as efficient usage of CU Core systems.Analytical and organizational skills will be essential.Physical RequirementsWORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.While performing the essential duties of this position, the employee is regularly exposed to a general office environment and interaction with customers.PHYSICAL DEMANDSThe physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions. To the extent required by any applicable law, reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions where this can be done without posing a direct threat to self or others.While performing the essential duties of this position, the employee frequently must sit, stand, and walk short distances. The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day. The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms. Occasionally pushing and pulling of office furniture and other objects. The employee may occasionally lift and/or move up to 15 pounds and on occasion lift and/or move up to 25 pounds.Work EnvironmentVERIFICATION OF POSITION DESCRIPTION RECEIVEDThis position description is intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job.This position description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other position related duties as required by management.Individuals with disabilities will not be disqualified because of their inability to perform nonessential or marginal functions of the job. No selection criteria that screens out or tends to screen individuals with disabilities will be used by the credit union. The credit union will provide reasonable accommodations to assist individuals with disabilities based on guidelines within the Americans with Disabilities Act.