AIT Worldwide Logistics
Air Export Operations Agent II
AIT Worldwide Logistics, Palatine, Illinois, United States, 60251
Air Export Operations Agent II
Job Locations
US-IL-Palatine
ID
2024-4346
Category
Freight Forwarding
Position Type
Regular Full-Time
Introduction
Join us at AIT, where we believe every day presents an opportunity to make a global impact!We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what
our people deliver.
means when you come move the world with us!Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.Overview
AIT Worldwide Logistics is seeking an
Air Export Agent
II
that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The
Air Export Agent's
primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.Responsibilities
Receive and validate customer order (Cargowise Org, Credit, Export POA, Restricted Commodities, Cargo Value, Embargoes/Sanctions, Additional Services, Documentation Requirements, Incoterms)
Identify best routing / transit option per customer request/SOPAnticipate and secure quotation from vendors for all potential order costsIssue customer or overseas office/agent quotation & confirm acceptancePerform TSA Known Shipper CheckSecure booking from AirlineDispatch inland carriage with subcontractor if applicableAccrue for all costs in CargoWise and perform initial profitability checkIssue customer booking confirmationConfirm timely delivery/receipt of cargo and update system milestoneReceive and validate customer documentsEnsure receipt of AES Data elements in writing from USPPI (if applicable)File AES according to USPPI instructions (if applicable)Receive and validate master air waybillTrack and confirm flight departure and update system milestoneIssue AIT House air waybill according to customer & destination requirementsUpload all documents to edocs in CargoWiseSend Pre Alert to overseas office/agentConfirm final costs, ensuring all are accrued and final profitability check completeIssue Invoice to customer/overseas office as requiredDistribute documents as per shipper requirement / SOPManage customer reporting and/or additional system milestones as requiredQualifications
A team player who works well with others - being respectful to our teammates is a Core ValueA strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your roleGrowth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differentlyCustomer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our cultureOther Skills We Hope to See:High school diploma or equivalent2-4 Years Freight Forwarding experience preferredDangerous Goods Certification preferredCertified CargoWise Specialist CCO requiredAdvanced Knowledge of CargoWiseAdvanced math & geography skills.Identify and resolves problems.Strong organizational and time management skills.Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions.Intermediate knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability.Intermediate knowledge of country regulations and AIT policies & procedures that minimize risks to the customer and company.Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements.Basic to intermediate experience using MS OfficeApplies acquired job skills and company policies and procedures to complete assigned tasks.Ability to read, comprehend and write routine correspondence.Ability to communicate and interact effectively with a variety of people; can effectively present information in one-on-one or small group settings.
What AIT Can Offer You
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.About AIT Worldwide
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.
Job Locations
US-IL-Palatine
ID
2024-4346
Category
Freight Forwarding
Position Type
Regular Full-Time
Introduction
Join us at AIT, where we believe every day presents an opportunity to make a global impact!We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what
our people deliver.
means when you come move the world with us!Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.Overview
AIT Worldwide Logistics is seeking an
Air Export Agent
II
that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The
Air Export Agent's
primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.Responsibilities
Receive and validate customer order (Cargowise Org, Credit, Export POA, Restricted Commodities, Cargo Value, Embargoes/Sanctions, Additional Services, Documentation Requirements, Incoterms)
Identify best routing / transit option per customer request/SOPAnticipate and secure quotation from vendors for all potential order costsIssue customer or overseas office/agent quotation & confirm acceptancePerform TSA Known Shipper CheckSecure booking from AirlineDispatch inland carriage with subcontractor if applicableAccrue for all costs in CargoWise and perform initial profitability checkIssue customer booking confirmationConfirm timely delivery/receipt of cargo and update system milestoneReceive and validate customer documentsEnsure receipt of AES Data elements in writing from USPPI (if applicable)File AES according to USPPI instructions (if applicable)Receive and validate master air waybillTrack and confirm flight departure and update system milestoneIssue AIT House air waybill according to customer & destination requirementsUpload all documents to edocs in CargoWiseSend Pre Alert to overseas office/agentConfirm final costs, ensuring all are accrued and final profitability check completeIssue Invoice to customer/overseas office as requiredDistribute documents as per shipper requirement / SOPManage customer reporting and/or additional system milestones as requiredQualifications
A team player who works well with others - being respectful to our teammates is a Core ValueA strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your roleGrowth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differentlyCustomer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our cultureOther Skills We Hope to See:High school diploma or equivalent2-4 Years Freight Forwarding experience preferredDangerous Goods Certification preferredCertified CargoWise Specialist CCO requiredAdvanced Knowledge of CargoWiseAdvanced math & geography skills.Identify and resolves problems.Strong organizational and time management skills.Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions.Intermediate knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability.Intermediate knowledge of country regulations and AIT policies & procedures that minimize risks to the customer and company.Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements.Basic to intermediate experience using MS OfficeApplies acquired job skills and company policies and procedures to complete assigned tasks.Ability to read, comprehend and write routine correspondence.Ability to communicate and interact effectively with a variety of people; can effectively present information in one-on-one or small group settings.
What AIT Can Offer You
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.About AIT Worldwide
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.