Field Services Engineer

Responsibilities:

• Providing Technical Support to customers.
• Travel to customer’s location to repair or modify Komatsu Stamping Press Equipment
• Responsible for improving Service sales and parts sales through Customer Contact.
• Supervise the repair using sub-contractors and/or Customers maintenance people.
• Preform PM and Inspections.
• Calculate and prepare accurate quotations for Service to Customers. This includes contacting Sub-Contractors and preparing their estimate into our quote for service.
• Present quotation to the customers with explanation.
• Prepare and present final reports to customers including Inspection reports.
• Provide Warranty Service and Support
• Contact Customers on a regular basis for Customer relationships. Promote Service and Parts sales.
• Provide Technical phone support. Supply the Customer with viable Product information to repair their equipment.
• Assist in new Press machine installations

Qualifications:

Associate degree with an emphasis in Mechanical Engineering and/or Electrical Engineering, or equivalent.

Required Skills:

• 5+ years of experience in Stamping Press or Manufacturing Maintenance
• Experience managing or supervising a team in a manufacturing/mechanical setting
• Hands on technical experience in a manufacturing/mechanical setting
• Demonstrates a continuous improvement mindset and forward-thinking attitude.
• Flexibility, adaptability, and effective multitasking to support company initiatives.
• Strong communication skills across all levels of the organization.
• Ability to travel up to 75%

Preferred Skills:

• Mechanical or Electrical Engineering Degree
• Press Experience
• PLC experience