World Wide Technology
Campus WiFi SME - Network Architect
World Wide Technology, Santa Clara, CA, United States
Campus WiFi SME – Network Architect
Duration: 3 months (likely will not extend)
Location: Santa Clara, Ca (onsite 5 days a week)
- Key Responsibilities:Wi-Fi Network Design & Implementation:
- Design and implement robust, scalable Wi-Fi solutions for campus-wide coverage, optimizing for performance, capacity, and security.
- Develop site surveys, heatmaps, and predictive RF modeling for effective coverage and density planning.
- Configure and deploy access points (APs), controllers, and related infrastructure components to ensure seamless connectivity across campus facilities.
- Operations & Maintenance:
- Perform regular system checks and troubleshoot Wi-Fi issues to minimize downtime and ensure high-quality user experience.
- Conduct firmware updates, configuration backups, and maintenance schedules for Wi-Fi network components.
- Monitor and analyze wireless network performance, identify areas for improvement, and make recommendations for enhancements.
- Advanced Troubleshooting & Support:
- Utilize diagnostic tools and software (e.g., Ekahau, AirMagnet, Mist Dashboard) to detect, troubleshoot, and resolve complex Wi-Fi issues.
- Provide technical support and expertise for escalated Wi-Fi incidents and support requests.
- Collaboration & Documentation:
- Work closely with network engineers, system administrators, and IT support staff to ensure a cohesive IT infrastructure.
- Document all network designs, configurations, and maintenance activities in alignment with company policies and best practices.
- Project Management:
- Lead and support Wi-Fi-related projects, from initial planning and design through deployment and post-implementation support.
- Coordinate with vendors and contractors for installation, support, and procurement of necessary Wi-Fi equipment and services.
- Qualifications:Education: Bachelor’s degree in Information Technology, Computer Science, or a related field. Relevant certifications may substitute for formal education.
- Experience: Minimum of 5 years in Wi-Fi engineering, with at least 2 years in a campus or large-scale environment.
- Technical Skills:
- Expert knowledge of Wi-Fi standards and protocols (802.11a/b/g/n/ac/ax).
- Hands-on experience with Mist, Cisco (Catalyst, Meraki), and Aruba Wi-Fi solutions.
- Proficiency with wireless design tools such as Ekahau or AirMagnet.
- Familiarity with network protocols (TCP/IP, VLANs, VPN, etc.) and wireless security practices.
- Certifications: Relevant certifications such as CWNA, CWNP, CCNP Wireless, or vendor-specific certifications (e.g., Cisco Wireless LAN certifications) are highly desirable.
- Soft Skills:Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently and within a team environment.
- Project management capabilities with experience leading cross-functional projects.
- Preferred Experience:Experience with large-scale campus environments in higher education, healthcare, or corporate campuses.
- Knowledge of network monitoring and analytics tools, especially within the Mist or Cisco ecosystem.