Senior Software Test Automation Engineer

Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.

Position: Senior Software Test Automation Engineer

Location: Sunnyvale, CA

Experience: 5 to 10 years

Duties/Responsibilities:

• Design, implement, and operationalize the next-gen automated testing system (UX, API, and Non-functional) for our B2B SaaS products.
• Hire and coach software test automation engineers and interns, setting up best practices, coding standards, code review guidelines and automation techniques.

Education and Experience:

• Bachelor’s degree in STEM. Masters preferred.
• 5-10 years of relevant experience.
• Knowledge of cloud technologies (AWS) and containerization, CI/CD practices.
• Proficiency in JavaScript/TypeScript, Java, and Python.

Our Hiring Process is “Easy with eGain”

Step 1

Written test (should take roughly 120 minutes of your time)

Aptitude section

Sales Questionnaire

We will let you know within 2 business days of your taking the test if you have progressed to the interview stage. The interview will be scheduled no later than 7 calendar days after the test.

Step 2

Panel interview (max 60 minutes)

Step 3

Selection: You will receive a written offer, if selected, within 3 days of the interview.

Next Step

Email your resumé to achille@egain.com with the position title “Senior Software Test Automation Engineer” in the email subject.

Compensation

• The base salary range is $110,000 to $165,000. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.
• Performance-based bonuses are tied to individual and company performance.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Restricted stock or stock option grants, subject to company policies and performance.

Please note that the compensation package can vary based on the candidate’s qualifications and experience level.