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Dexian

51456 - DEX Specialist {Nexthink Developer}

Dexian, Houston, TX, United States

Job Title: Digital Employee Experience (DEX) Specialist
Location: Houston Campus
Job Type: Full-Time
We are seeking a skilled DEX Specialist with expertise in Nexthink to join our dynamic team.
Job Description: As a Digital Employee Experience (DEX) Specialist, you will play a crucial role in improving the digital workplace environment for our employees. You will leverage your expertise in Nexthink to monitor, analyze, and enhance the digital experience, ensuring optimal performance and satisfaction.
Key Responsibilities:

  • Utilize Nexthink to monitor and analyze digital employee experience metrics.
  • Develop and execute NQL queries to gather and interpret data.
  • Create and manage dashboards to visualize key performance indicators.
  • Implement and manage remote actions to resolve issues proactively.
  • Set up and manage alerts and diagnostics to identify and address potential problems.
  • Develop and optimize queries and database logic for efficient data handling.
  • Integrate Nexthink with other tools (e.g., Splunk) to enhance data analysis and reporting.
  • Write and execute Splunk queries for comprehensive data insights.
  • Utilize Nexthink APIs and connectors for seamless integrations.
  • Develop and maintain PowerShell scripts for automation and advanced tasks.
  • Understand and apply the Nexthink data model for accurate data representation.
  • Manage PC infrastructure, including Active Directory and network components.
  • Work with Azure Apps to support cloud-based solutions.
  • Collaborate with ServiceNow for incident and service management.
  • Expertise in troubleshooting.
    Qualifications:
  • Proven experience with Nexthink.
  • Strong skills in NQL queries, dashboards, remote actions, alerts, and diagnostics.
  • Proficiency in queries and database logic.
  • Experience with Nexthink integrations, particularly with Splunk.
  • Ability to write and execute Splunk queries.
  • Knowledge of Nexthink APIs and connectors.
  • Intermediate to advanced PowerShell scripting skills.
  • Understanding of the Nexthink data model.
  • Intermediate knowledge of PC infrastructure (AD, network, etc.).
  • Experience with Azure Apps and ServiceNow.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.
    *Interview - 60 minute Zoom Video

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.