Quality Manager

Quality Manager will be responsible for quality aspect of various lines of business and leading a team of Quality Technicians.

Quality Manager Responsibilities:

• Lead company quality initiatives and advance quality culture and performance
• Lead efforts necessary to ensure ISO 9001 and IATF16949 Compliance
• Lead associates engaged in inspection and testing activities to ensure high productivity and technical integrity
• Lead quality lab staff to ensure quality of incoming raw materials, work in process, as well as finished goods inspection
• Investigate customer issues and complaints relating to quality with engineering and production departments through root cause analysis
• Ensure a high level of internal and external customer service
• Utilize statistical analysis to establish product specifications, to determine standards, and to establish quality and reliability of finished products in a data driven organization.
• Active with customer service to ensure proper logging of product non conformances.
• Formulate, document and maintain quality control standards and on-going quality control objectives.
• Coordinate objectives with production procedures and ensure proper inspection protocol is followed on batch sheets.
• Maintain working knowledge of ERP systems and processes. Update and maintain the accuracy of engineering masters, raw material specifications and safety data sheets as needed.
• Create, document and implement inspection criteria and procedures.
• Provide, and oversee, inspection activity for product throughout production cycle.
• Apply total quality management tools and approaches to analytical and reporting processes.
• Perform Internal and LPA Audits
• Design, develop and implement quality control training programs.
• Develops protocols for validation, evaluates data, and writes reports.
• Be responsible for the new testing equipment and new test methods development – MSA, GR&R included.
• Collaborates with Process Engineer on PFMEA development and revisions.
• Collaborate with Material Engineer, Quality Manager and R&D Team on Control Plans development or revision.
• Be the voice of Quality and collaborate with Product Manager.
• Lead Continuous Improvement efforts, problem identification, improvement, and resolution.
• Prepares reports to evaluate effectiveness of quality systems.
• Provides support to Quality Team and customer representatives in regards to quality issues resolutions.
• Works with suppliers to resolve or improve quality issues and to implement effective corrective action.
• Develops and maintains quality standards and requirements for development and design projects.
• Collaborate with the management team to ensure alignment of company objectives.
• Identify process improvement opportunities within internal processes and through communications, programs and other activities as needed.
• Assure QMS documentation compliance organization wide.
• Act as liaison for internal and external communications directly with customers as required.
• Performs other related duties as assigned.

Quality Manager Requirements:

• B.S. degree in chemistry, engineering; graduate degree preferred (M.S. or MBA) or combination of education & experience
• 6+ years of progressive quality experience in manufacturing environments
• Experience with ISO and/or IATF certifications
• Leadership with deep understanding of product quality
• Ability to improve the quality culture throughout the organization
• Ability to learn quickly while continually recognizing and adapting to changing conditions.
• Ability to make sound decisions and construct timely solutions.
• Ability to employ good judgment, act with integrity, take ownership and accountability, and seek advice when necessary.
• A corporate advocate and mentor resource for structured problem solving.
• Excellent verbal and written communication and document preparation skills
• Solid understanding of technical and process requirements
• Strong Team Building & Conflict Resolution skills