Personal Injury Case Manager
LemonLaws.com by Prestige Legal Solutions, P.C., Los Angeles, CA, United States
Key Responsibilities:
- Case Management
- Manage a caseload of personal injury cases, ensuring timely progress through the legal process from initial intake to settlement or litigation.
- Client Communication
- Act as the main point of contact for clients, providing regular updates and answering questions regarding their case status, treatment, and legal process.
- Documentation & Records
- Maintain detailed and organized case files, ensuring all documentation, medical records, bills, and correspondence are accurately recorded and up to date.
- Liaison Role
- Coordinate with medical professionals, experts, and insurance adjusters to collect necessary documentation, reports, and information to support the client’s claim.
- Case Strategy Support
- Assist attorneys in gathering evidence, reviewing medical records, and preparing for settlement negotiations or trial.
- Insurance Claims
- Work with insurance companies to track the status of claims, ensure proper coverage, and facilitate the resolution of claims.
- Client Advocacy
- Advocate for clients by ensuring they receive the appropriate medical care and services during their recovery process.
- Negotiations
- Assist in preparing clients for settlement negotiations and work with legal teams to recommend potential settlement offers.
- Compliance
- Ensure that all case management practices comply with legal standards and company policies, maintaining confidentiality and protecting client information.
Qualifications:
- Experience
- At least 2-3 years of experience in personal injury case management, insurance claims, or a related field. Prior experience in law firms, medical offices, or insurance companies is highly preferred.
- Education
- A high school diploma or equivalent is required; an Associate's degree or higher in Paralegal Studies, Legal Studies, or a related field is a plus.
Skills
- Strong organizational skills with the ability to manage multiple cases simultaneously.
- Excellent verbal and written communication skills.
- Knowledge of personal injury law and medical terminology.
- Ability to work under pressure and meet deadlines.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook), and case management software.
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Pet Insurance
- Free parking
- Opportunities for advancement
- 14 Paid Holidays
- 6 Sick Days
Prestige Legal Solutions, P.C. is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, termination, leave of absence, compensation, benefits, training, as well as disciplinary action. Prestige Legal Solutions, P.C. makes hiring decisions based solely on qualifications, merit, and business needs at the time.